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Holiday Inn Express & Suites Wilson-Downtown, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Wilson-Downtown, an IHG Hotel

Exterior
Exterior
Free daily buffet breakfast
Pool
Standard Room, 1 King Bed | Iron/ironing board, free cots/infant beds, free rollaway beds, free WiFi

Reviews

7.6 out of 10

Good

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
2308 Montgomery Drive, Wilson, NC, 27893
  • Wilson Medical Center
    9 min walk
  • KFC
    1 min walk
  • Wilson Station
    4 min drive
  • Goldsboro, NC (GSB-Seymour Johnson Air Force Base)
    35 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Iron/ironing board, free cots/infant beds, free rollaway beds, free WiFi

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 30 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Iron/ironing board, free cots/infant beds, free rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Iron/ironing board, free cots/infant beds, free rollaway beds, free WiFi

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Iron/ironing board, free cots/infant beds, free rollaway beds, free WiFi

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Jetted Tub

Iron/ironing board, free cots/infant beds, free rollaway beds, free WiFi

Suite, 1 King Bed with Sofa bed, Jetted Tub

  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Iron/ironing board, free cots/infant beds, free rollaway beds, free WiFi

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Iron/ironing board, free cots/infant beds, free rollaway beds, free WiFi

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Iron/ironing board, free cots/infant beds, free rollaway beds, free WiFi

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Wet Bar)

Iron/ironing board, free cots/infant beds, free rollaway beds, free WiFi

Suite, 1 King Bed with Sofa bed (Wet Bar)

  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

Holiday Inn Express Hotel & Suites Wilson - Hayes Place, an IHG Hotel

Pool
Breakfast included
Pet-friendly
Parking included
4.0 out of 5, Very good, (673)
The price is CHF 95
for 1 night
includes taxes & fees
1 Jan - 2 Jan
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About this property

Holiday Inn Express & Suites Wilson-Downtown, an IHG Hotel

Hotel in Wilson with free breakfast and 24-hour fitness centre
A 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Holiday Inn Express & Suites Wilson-Downtown, an IHG Hotel offers 70 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves.

This Wilson hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Wilson-Downtown, an IHG Hotel. During your stay, you're just a quick walk from Wilson Medical Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • On-site recreation includes a 24-hour gym
  • 9 minutes on foot from Wilson Medical Center and a 2-minute drive from Fleming Stadium
WiFi is free in public spaces. Business amenities include a 24-hour business centre and 2 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 647 square feet (60 square metres) and includes conference space. A 24-hour fitness centre, barbecue grills, and a vending machine are also featured at Holiday Inn Express & Suites Wilson-Downtown, an IHG Hotel. Free self parking is available.

This Wilson hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 647 square feet of conference space

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 5 floors
  • Banquet hall
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Only bookings from non-local guests are accepted; guests whose residence is within 60 mi (96.5 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Wilson-Downtown
Holiday Inn Express Wilson-Downtown

Holiday Inn Express & Suites Wilson-Downtown, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 216 out of 542 reviews" "
Rating 8 - Good. 150 out of 542 reviews" "
Rating 6 - Okay. 75 out of 542 reviews" "
Rating 4 - Poor. 47 out of 542 reviews" "
Rating 2 - Terrible. 54 out of 542 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Amy

Disliked: Cleanliness, staff & service
Not a good experience.
Unfortunately the check in process was a disaster. The front desk person was not trained well and had to reach out a manager by phone for every party that was trying to check in. The first room I was assigned had not been cleaned and for whatever reason the person on the desk couldn't get me into the second room and so I finally ended up in a third room where the bathtub seemed to have rust stains.
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, especially Nicole at the front desk.
Stayed 3 nights in Sep 2024

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I previously had a horrible experience with this hotel, that I have stayed at numerous times over the years. This stay is the experience I am accustomed to. I made a complaint last month, hoping it was just a bad weekend for them, and this month, it was back to their norm. I didn’t get a response from the complaint, which was disappointing, but I think someone noticed. I will continue to stay there on my frequent visits to Wilson NC.
Stayed 2 nights in Sep 2024

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is the hilight of this stay. Very wel organized areas, clean and fresh. Room was clean. Water pressure on shower a little low but always had hot water. Reasonably priced and a great spot for a layover for long trips.
Stayed 1 night in Sep 2024

4/10 Poor

Laurence

Business traveller
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Valerie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Denise

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Had to switch rooms upon arrival. First room had a gash in the wall & nasty stains in the tub. In the 2nd room, there was paint peeling on the ceiling above the shower. There was only 1 bath towel & an empty tissue box. Obnoxious neighbors moved in across the hall. Had to call the front desk twice before they stopped yelling & slamming doors. It took an hour & a half to get the folks to calm down. This place has potential, but lots of updating & improvements are needed.
Stayed 3 nights in Aug 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Ruth

Travelled with partner
Liked: Cleanliness, staff & service
I didn’t like having to wait for a room to be cleaned, and not having towels and bath cloths available.
Stayed 3 nights in Aug 2024

8/10 Good

Mai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. But breakfast has very few items and was not restocked. No bread, no bagels.
Stayed 1 night in Aug 2024

4/10 Poor

Dave

Disliked: Cleanliness, property conditions & facilities
First room was dirty and bathroom light did not work. Was upgrade to a suite but was not given any towels
Stayed 1 night in Aug 2024

2/10 Terrible

Abel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Adriane

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and quiet.
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Awesome hotel & staff
Stayed 1 night in Aug 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities
All hotels need a food upgrade
Stayed 1 night in Aug 2024

10/10 Excellent

Willie

Travelled with family
Celebrating our 48th anniversary.
We planned to stay in Wilson,before going to Kinston,N.C.,to visit my sister and brother-in-law and niece. Because it was our anniversary,it was time for ourselves before visiting family.We had dinner at a Jamaican restaurant and also enjoyed breakfast at the hotel. The hotel cook was a good hostess.
Stayed 1 night in Aug 2024

8/10 Good

Justin

Stayed 1 night in Aug 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Aug 2024

4/10 Poor

Justin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Unplug and Unwind: Charms of Candlelit Comfort
The staff was very friendly, but unfortunately, the rooms were overbooked, and we were placed in a room with electrical issues where the bathroom lights and outlets didn't work. The hotel staff made an effort to find us another room, but the hotel was too full to accommodate a change.
Stayed 1 night in Aug 2024

10/10 Excellent

Nicole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you need help…..ask the front desk !!!
The GM and front desk were amazing at handling the problem caused by .com reservation for the wrong day. I appreciate you ladies for spending the hour on the phone to make sure that my reservation was correctly processed and I was eventually able to go to my room and go to bed!
Stayed 1 night in Jul 2024

8/10 Good

David

Travelled with family
Family trip fun
Excellent for children
Stayed 5 nights in Jul 2024

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities
Personal were polite & courteous, breakfast supplied was great & very delicious. Laundry dryer was out of order. Ice machine on 2nd floor out of order. There wasn't any non-skid matt in bathtub for a shower to prevent slipping or falling. Toilet paper holder ready to fall off the wall. No handsoap and no paper towels in men's lobby rest room.
Stayed 5 nights in Jul 2024

10/10 Excellent

Aaron, Mililani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and the people were hospitable.
Stayed 1 night in Jul 2024