Best Western Rocky Mountain House Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Rocky Mountain House Inn & Suites

Pillow-top beds, desk, laptop workspace, blackout curtains
Indoor pool, open 5 AM to 10 PM, pool loungers
Exterior
Vending machine
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
4407 41st Avenue, Rocky Mountain House, AB, T4T1J6
  • Rocky Mountain House Public Library
    3 min drive
  • Town Office Of Rocky Mountain House
    3 min drive
  • Rocky Mountain House Visitor Information Center
    4 min drive
  • Rocky Mountain House, AB (YRM)
    15 min drive

Room options

Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Microwave (with Sofabed)

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 50 sq m
  • Sleeps 6
  • 3 Single Beds

Similar properties

About this property

Best Western Rocky Mountain House Inn & Suites

Suburban hotel with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, a business centre and a meeting room.
Best Western Rocky Mountain House Inn & Suites offers 81 air-conditioned accommodations with coffee/tea makers and complimentary dressing gowns. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a waterslide and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Rocky Mountain House Inn & Suites. During your stay, you'll be within walking distance of Town Office Of Rocky Mountain House. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Splash around at the waterslide or swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Rocky Mountain House Public Library and a few minutes from Town Office Of Rocky Mountain House
  • Pets welcome for a fee (restrictions apply)
As a guest of Best Western Rocky Mountain House Inn & Suites, you'll find an indoor pool, a waterslide, Access to hot tub, and a fitness centre. Public spaces have free WiFi. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. The eco-certified Best Western Rocky Mountain House Inn & Suites also features a vending machine, complimentary newspapers in the lobby, and a fireplace in the lobby. Self parking is free.

This Rocky Mountain House hotel is smoke free.

Guests are served a free continental breakfast daily from 5 AM to 10 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 5 AM to 10 AM

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Grab bar in shower (76 centimetre high)
  • Lift (104 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2005
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per accommodation, per day (maximum CAD 100 per stay)
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 500 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per accommodation, per day (maximum CAD100 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 5 AM to 10 PM
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Rocky Mountain House Inn & Suites.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Rocky Mountain House
Best Western Rocky Mountain House Inn
Rocky Mountain House Best Western
Rocky Mountain House Inn
BEST WESTERN Rocky Mountain House Inn & Suites Alberta
Rocky Mountain House & Suites
Best Western Rocky Mountain House Inn & Suites Hotel

Best Western Rocky Mountain House Inn & Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 365 out of 573 reviews" "
Rating 8 - Good. 166 out of 573 reviews" "
Rating 6 - Okay. 27 out of 573 reviews" "
Rating 4 - Poor. 9 out of 573 reviews" "
Rating 2 - Terrible. 6 out of 573 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place.
Stayed 1 night in Aug 2024

10/10 Excellent

Keith

Stayed 2 nights in Aug 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family had a great stay, staff were very accomodating. Room was very spacious as we had family visit and we had lots of room. Very clean and we enjoyed the pool and hot tub.
Stayed 1 night in Sep 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great room
Stayed 1 night in Sep 2024

8/10 Good

glen

Travelled with family
A very efficient crew working the breakfast area, they did a great job
Stayed 1 night in Sep 2024

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Irene

Stayed 1 night in Sep 2024

8/10 Good

Venkateshwaran

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and safe feeling
Stayed 1 night in Aug 2024

2/10 Terrible

Zahra

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub burn my autistic son and myself. The temperature in that hot tub was way higher then what I was use too. I told one of the staff that I was not happy with my stay. The staff didn’t care at all. I got the room with an on suites. The ledge that holds the microwave was barely holding the microwave in its place which resulted almost an accident. I got locked out of my room three times and I was on the fourth floor so you can imagine trying to calm not only my son but my daughter who is also autistic. I wish to Jesus Christ I could get my money back. I would stay far away from this hotel. Not worth the money or the staff who don’t care about your stay. Half of the employees don’t know how to speak english. I asked for a bowl and she got me a cup. Oh brother !!! P.s the staff scan my card three times and say it was fine. But it didn’t work. Customer Service is a -5.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kaitlin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was easy and enjoyable. The staff were all friendly and welcoming, the room was clean and comfortable, and any request I made was met with enthusiasm. The pool was lots of fun for the kids and me! Highly recommend staying here
Stayed 1 night in Sep 2024

6/10 Okay

Mrs Susan de

Travelled with family
Liked: Cleanliness, staff & service
A smart looking hotel with clean rooms and friendly staff. The breakfast was poor with plastic looking egg omelettes.
Stayed 2 nights in Aug 2024

10/10 Excellent

Philippe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Maureen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and there were good amenities
Stayed 1 night in Aug 2024

8/10 Good

Kuruvilla, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Robin Boon Kwang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I had an enjoyable stay with my wife and baby here at the Rocky Mountain House, Best Western.
Stayed 1 night in Aug 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two Nights
Had a two night stay this long weekend. It was a few years since I visited the hotel. Karen kindly placed us in a quiet room, as I have sound sensitivity, and it was indeed very quiet. You can still hear hall noise but everything settles down at a decent time.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sabrina

Stayed 1 night in Aug 2024

10/10 Excellent

Alex & Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming. We quite enjoyed our stay !
Stayed 2 nights in Jul 2024

6/10 Okay

Donna

Liked: Staff & service, property conditions & facilities
Staff is friendly and courteous. Facilities are clean and well maintained. There is free Wifi and you are given the password upfront. I stayed on two separate nights in the last week and had issues with watching TV on both days. Not sure what I was doing wrong but some parental Lock Screen seemed to override the ability to watch TV. Breakfast is included. I was disappointed on both occasions with the scrambled eggs - thinking they were powdered. Would have loved some fresh berries and some GF options. Overall the stay met my needs.
Stayed 1 night in Jul 2024

6/10 Okay

Carol

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Desk staff day not friendly. Facility did not seem family friendly.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jason

Stayed 1 night in Jul 2024

10/10 Excellent

Shaun

Stayed 1 night in Jul 2024

10/10 Excellent

Jordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant place to stay.
Stayed 2 nights in Jul 2024