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Crowne Plaza Rome-St. Peter's Hotel & Spa by IHG

4.0 star property

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Couples treatment room(s), sauna, hot tub, Turkish bath/hammam
2 restaurants, dinner served, international cuisine
Couples treatment room(s), sauna, hot tub, Turkish bath/hammam
2 restaurants, dinner served, international cuisine
Couples treatment room(s), sauna, hot tub, Turkish bath/hammam

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Gym

Explore the area

View in a map
Via Aurelia Antica 415, Rome, RM, 165
  • Place, Villa Doria Pamphili
    ‪7 min walk‬
  • Place, San Carlo di Nancy Hospital
    ‪4 min drive‬
  • Place, Istituto Dermopatico dell'Immacolata
    ‪5 min drive‬
  • Airport, Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(13 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room

9.6 out of 10
Exceptional
(17 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(21 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Accessible

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 2 Single Beds, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Premium Room

  • 27 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Pool View

Hypo-allergenic bedding, down duvets, in-room safe, desk

Premium Room, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds

Junior Suite, Multiple Beds | Hypo-allergenic bedding, down duvets, in-room safe, desk

Junior Suite, Multiple Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 54 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • 54 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Pool View

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Pool View

9.2 out of 10
Wonderful
(5 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Pool View

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 2 Single Beds, Pool View

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(5 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 2 Double Beds

7.6 out of 10
Good
(11 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom

  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bed

View all photos for Premium Room, Multiple Beds

Hypo-allergenic bedding, down duvets, in-room safe, desk

Premium Room, Multiple Beds

  • 27 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Premium Room, 2 Single Beds, Pool View

Hypo-allergenic bedding, down duvets, in-room safe, desk

Premium Room, 2 Single Beds, Pool View

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Crowne Plaza Rome-St. Peter's Hotel & Spa by IHG

Family-friendly hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and a fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
Crowne Plaza Rome-St. Peter's Hotel & Spa by IHG offers 307 accommodations with laptop-compatible safes and free newspapers. Beds feature down duvets. Flat-screen televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Rome-St. Peter's Hotel & Spa by IHG. During your stay, you'll be within walking distance of Villa Doria Pamphili. Features include free WiFi in public areas and free self-parking, plus 2 restaurants. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy international cuisine while dining at Lumiere Bar
  • Buffet breakfast served daily for a fee
  • Indulge with deep-tissue massages, body wraps or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes tennis courts, a gym and a steam room
  • 7 minutes by car from Castel Sant'Angelo and 7 minutes from Villa Doria Pamphili
  • Airport and local-area shuttle service available for a fee
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Crowne Plaza Rome-St. Peter's Hotel & Spa by IHG offers its guests a full-service spa, Access to hot tub, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre, 13 meeting rooms, and limo/town car service are available. Event space at this hotel measures 1400 square feet (130 square metres) and includes a conference centre. A children's pool, a fitness centre, and multilingual staff are also featured at the family-friendly Crowne Plaza Rome-St. Peter's Hotel & Spa by IHG. An area shuttle within 4 kilometres and an airport shuttle (available on request) are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Rome hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Lumiere Bar – This bar specialises in international cuisine and only serves light fare. Happy hour is offered.
Aurea Restaurant – Overlooking the garden, this restaurant specialises in Italian cuisine and only serves dinner. A children's menu is available. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 7:00 AM to 5:30 PM on request
  • Area shuttle (surcharge) up to 4 kilometres
  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Aurea Restaurant
  • Lumiere Bar

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Piano
  • Playground
  • Pool
  • Sauna
  • Steam room
  • Tennis
  • Tennis lessons

Family friendly

  • Children's pool
  • High chair
  • In-room babysitting
  • In-room cot
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (1,400 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1974
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from January 9 2026 to January 16 2026 (dates subject to change):
  • Sauna
  • Spa
The following facilities are closed seasonally each year. They will be closed from 1 October to 30 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls and an off-lead area are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Airport shuttle fee: EUR 20 per person (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crowne Plaza Rome-St. Peter's Hotel & Spa by IHG offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT058091A1FI9R7RCY

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 June and close on 30 September.
  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Crowne Plaza Hotel Rome-St. Peter's
Crowne Plaza Peter's
Crowne Plaza Peter's Hotel
Crowne Plaza Rome-St.
Crowne Plaza Rome-St. Peter's
Crowne Plaza Rome-St. Peter's Hotel
Hotel Crowne Plaza Rome-St. Peter's
Rome-St. Peter's
Rome-St. Peter's Crowne Plaza
Rome-St. Peter's Hotel

Reviews

Crowne Plaza Rome-St. Peter's Hotel & Spa by IHG Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 500 out of 1003 reviews
Rating 8 - Good. 317 out of 1003 reviews
Rating 6 - Okay. 101 out of 1003 reviews
Rating 4 - Poor. 52 out of 1003 reviews
Rating 2 - Terrible. 33 out of 1003 reviews

Reviews

8/10 Good

Megan

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
It's a fine place to be close to the airport, and the pool area is very nice. We did use the shuttle to go out for dinner, which was great! I wouldn't recommend this for a longer stay, but it's fine for a night or two.
Stayed 1 night in Sep 2025

8/10 Good

Scott

Liked: Staff & service, property conditions & facilities, room comfort

Nice hotel but not close to city

The hotel is comfortable and in a secure location. Our specific room was nice but carpet needed cleaning. Breakfast each morning was very nice but not included in the room cost. Not close to Rome city so you need to taxi to anything your wanting to do.
Stayed 2 nights in Aug 2025

8/10 Good

Andi

Great location. 10 minute cab ride to Vatican. Loved the hotel. The only disappointing thing was the hotel forgot to make up sleeper sofa and all pillows were flat as pancakes. Great king bed and breakfast in the morning. Would definitely return!
Stayed 1 night in Sep 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable
Stayed 1 night in Aug 2025

6/10 Okay

Christiana

Travelled with family, Travelled with group
Liked: Staff & service
I would say that overall the hotel was fine. The hotel is a little outdated. It’s about 20 mins from the city but there were plenty of transportation options. The restaurant in the hotel was really good. The staff treated me good. Check in and check out was pretty seamless.
Stayed 4 nights in Aug 2025

6/10 Okay

Julia

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Crowne Plaza, Rome. Though the hotel is a little older, our family was comfortable and we enjoyed the facilities, the hospitality of staff and the generous breakfast buffet. The outdoor pool is not heated but is large and the pool area is very nice. Would recommend this property!
Stayed 3 nights in Aug 2025

10/10 Excellent

ALAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern. Nice amenities and walkable to food and shops
Stayed 2 nights in Jul 2025

10/10 Excellent

Pat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose

Stayed 4 nights in Aug 2025

8/10 Good

Carm

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time here. It was clean but room could use a refresh, we were in a room over one area of the roof so there were bars on the balcony - didn’t make for an aesthetic view but truthfully we weren’t in the room much so it didn’t matter. The shower head was grungy / that needed to be changed! Otherwise good hotel! Just far enough outside of the city center to be quiet but close enough for a cab ride in at around $30 euro - the hotel has shuttles but with travelling with 2 teenage girls on their own schedule the shuttle didn’t work for us. The pool area is great! But be aware if you want food by the pool bar - they are shut down for good service for a few hours in the afternoon. So don’t get caught hungry in the afternoon by the pool. Drinks are available though throughout the day. Breakfast is awesome! The best we had our entire trip.
Stayed 2 nights in Jul 2025

8/10 Good

Amanda

Liked: Property conditions & facilities
Disliked: Staff & service
The restaurant staff was rude the bed was hard it was like sleeping on concrete. The front desk told us our room should be ready in about an hour we waited 3 hours
Stayed 1 night in Jul 2025

8/10 Good

Lina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Terrance and Presila

Stayed 2 nights in Jul 2025

4/10 Poor

Nwogo, DOWNINGTOWN

Travelled with family, Travelled with group
Disliked: Staff & service, property conditions & facilities
The food was great The manager on duty afternoon of July 19, Roberto could not be worse than he was. Very rude, aggressive and dishonest. Poor representation for IGH brand. Looked like he was keen to discourage clients
Stayed 1 night in Jul 2025

8/10 Good

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds, excellent breakfast and efficient shuttle services to/from city centre or airport. The pool was a great feature too. Some of the facilities in the room could be updated (e.g. safe, hairdryer) and the shower in the bathroom could be improved. However, I would definitely recommend this hotel.
Stayed 3 nights in Jul 2025

2/10 Terrible

Ersel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nooo good too dar
Stayed 3 nights in Jul 2025

8/10 Good

Lynsey Ann

Stayed 7 nights in Jul 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Great hotel, great staff, I went for a premium room and they restocked the mini bar every day without fail. Reception staff so helpful, hotel has its own shuttle but and taxi service both at a charge. Pool is great when its sweltering! Location is peaceful but be prepared to use a lot of taxi's for going into Rome or the shuttle bus.
Stayed 3 nights in Jul 2025

10/10 Excellent

Willie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 7 nights in Jul 2025

8/10 Good

Nkechi

Liked: Cleanliness, amenities, property conditions & facilities
Found desk staff impatient and patronizing.
Stayed 1 night in Jul 2025

10/10 Excellent

mohini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great
Stayed 3 nights in Jun 2025

4/10 Poor

Ceilidh

Disliked: Cleanliness
Stayed 2 nights in Jul 2025

8/10 Good

Rosario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

4/10 Poor

Michelle, Woodstock

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Our flight got in early and they said we could check in early, the room should be ready in an hour. Three hours later, AFTER official check-in time, our room was still being cleaned. Everyone else that was waiting for rooms were gone before our room was ready. By then, there was no space at the pool to lay out. We couldn’t order take out food at the restaurant and eat outside at the bar for some reason. When we finally went to bed after traveling all day, our air conditioning did not work in one of our rooms. By far, the worst hotel experience ever.
Stayed 1 night in Jul 2025