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Palazzo Medusa

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Exterior
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Exterior
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Vicolo Sugarelli 23, Rome, RM, 00186
  • Piazza Navona
    ‪9 min walk‬
  • Pantheon
    ‪14 min walk‬
  • Trevi Fountain
    ‪20 min walk‬
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪47 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Double Room

  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room

  • 15 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Single Room

Classic Single Room | Premium bedding, minibar, in-room safe, individually decorated

Classic Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Large Single Bed

Similar properties

Design Suite, 1 Bedroom, Bathtub | Memory-foam beds, minibar, in-room safe, desk

Excellence Suite

  • Free WiFi
  • Air conditioning
  • Housekeeping
4.2 out of 5, Very good, (1000)
The price is CHF 176
for 1 room
includes taxes & fees
9 Apr - 10 Apr
Excellence Suite

About this property

Palazzo Medusa

Guesthouse in Rome, a quick walk to Piazza Navona
Along with concierge services, this smoke-free guesthouse has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and a front desk safe are on-site.
Palazzo Medusa offers 6 air-conditioned accommodations with minibars and a safe. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Palazzo Medusa. During your stay, you're just a quick walk from Campo de' Fiori. Enjoy features like free WiFi in public areas, plus dry cleaning service and airport pick-up service (surcharge).
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Piazza Navona and Pantheon
  • Airport pick-up shuttle service available for a fee
  • Pets welcome for a fee
As a guest of Palazzo Medusa, you'll find a terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Palazzo Medusa also features concierge services, laundry facilities, and dry cleaning/laundry services.

This Rome guest house is smoke free.

Languages

English, Italian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 38 per day)
  • Street parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Things to do

  • Art gallery
  • Designer stores

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee: EUR 20 for check-in between 7:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - noon
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 100 per accommodation, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 80 per vehicle (maximum occupancy 3)
  • Nearby parking fee: EUR 38 per day (984 ft away)
  • Pet fee: EUR 100 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: EUR 20 for check-in between 7:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Palazzo Medusa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:30 AM - noon.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT058091B4J8R5PCSH

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Palazzo Medusa House Rome
Palazzo Medusa House
Palazzo Medusa Rome
Palazzo Medusa Guesthouse Rome
Palazzo Medusa Guesthouse
Palazzo Medusa Rome
Palazzo Medusa Guesthouse
Palazzo Medusa Guesthouse Rome

Palazzo Medusa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 166 out of 214 reviews
Rating 8 - Good. 32 out of 214 reviews
Rating 6 - Okay. 8 out of 214 reviews
Rating 4 - Poor. 4 out of 214 reviews
Rating 2 - Terrible. 4 out of 214 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Zachery

Liked: Cleanliness, property conditions & facilities, room comfort
Small Building
Palazzo Medusa is a nice little building located near a lot of the touristy areas of Rome. The location is great. The hotel itself is very small and cramped. The room that we stayed in was quite small and had one small window. The curtains over the window got stuck whenever they tried to be open. The room was very cramp and I am very happy we only stayed for one night. With two suit cases the space became even smaller. With all this being said, it was a clean and well decorated room. I would recommend it for those traveling lightly and by themselves.
Stayed 1 night in Dec 2024

8/10 Good

Zena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay! I used to live in the area, and coming back to see friends, this was a great base. The building is tastefully decorated and it’s clear the proprietor pays attention to detail. It is a classic historical central Rome building with wood panelling ceilings and original tiled floors - my favourite kind. Features including a kettle, tea, coffee, water and fully stocked mini-bar are not overlooked. Good quality sheets and towels and complimentary toiletries are not always expected in 3* establishments. The concierge service is efficient and prompt. The hotel also offers additional services including transfers and tours. If you want an authentic Roman experience, at a reasonable price, I highly recommend a stay here. Thanks to all at Palazzo Medusa!
Stayed 3 nights in Dec 2024

10/10 Excellent

Kristopher

Stayed 4 nights in Dec 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Diana

Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
budget Rome
Great location from which to walk or cab to all of the top spots in Rome. Average 15 Euro to most anywhere, or you can walk there in 20 minutes or less. Room soundproofing isn't great, but okay unless you are a very light sleeper. Lots of places to eat and shop within a block or two. Make sure you have cell phone that works in Europe or you may have trouble checking in. Building front door is always locked and door intercom doesn't work well. You have to call the staff to get in. Be sure you have the number.
Stayed 4 nights in Nov 2024

10/10 Excellent

Michael Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the convenience of this property to the main attractions in Rome. The staff were great and kept our room very clean all throughout our visit. Would highly recommend.
Stayed 5 nights in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
The property was convenient to where I was visiting and was a great value. The manager, Valentina was very helpful and gracious. I had a great stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best memories! Beautiful, clean room, convenient location. I really want to come back!
Stayed 1 night in Oct 2024

10/10 Excellent

Paige

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of my favorite stays for our trip through Italy. The neighborhood was very quiet, yet it’s very convenient for the bus stop, taxis, and the best restaurants nearby. Valentina was lovely at check-in. What a lovely hotel.
Stayed 3 nights in Oct 2024

6/10 Okay

Karen

Travelled with partner
Liked: Cleanliness, staff & service
Matthew was excellent with check in and check out. He was helpful with recommendations for tours, transportation and dining. The property is very dark inside the rooms. I found it hard to do makeup in the low light. Free bottled water is provided daily which was a nice touch.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kawljet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice guest house. Great location around 20 mins away from Vatican and Pantheon. We'd stay here again in a heartbeat.
Stayed 3 nights in Oct 2024

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Palazzo Medusa. The location is great. It was very clean and the staff was friendly and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Aaron

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Maria Cristina, Cambridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Oct 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great location
My experience at Palazzo Medusa was great. Mathew, the host, was very friendly and welcoming. The rooms are beautiful and clean. The location is also great. Nearby many good restaurants and the main places to visit in Rome. Definitely coming back !
Stayed 1 night in Oct 2024

10/10 Excellent

Andre H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel in supreme location
It's a really small hotel (6 rooms), but its condition is great. Everything in the room was almost new. Everything functioned. Hotel management is onsite in the morning only, but always reachable and very helpful. Cleaning was generally good, but did not include daily vacuuming. The hotel is in a little side street, and doesn't look like a hotel from the outside. But its location is supreme - we walked to Piazza Navona, Trevi fountain, Spanish stairs/Villa di Medici, forum/Colosseum/Palatine hill, Curia Pompeii, and the Vatican. The area is chockful of restaurants, gelaterias, little shops, etc. There are also several supermarkets nearby. I don't think the location can be beaten.
Stayed 4 nights in Oct 2024

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property in a good location. Good size bathroom and very quiet.
Stayed 2 nights in Oct 2024

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We selected this property based on location, reasonable price for 1 night after a long cruise, air conditioning, elevator and staffed check-in. The staff made several points of outreach in the days leading up to our arrival to coordinate check in. Greatly appreciated that. The entryway was very welcoming and the elevator was modern (though small) - more reliable than another Rome property we stayed at before our cruise. The room was spacious, there were wood beams along the ceiling and shutters on the window that added character to the decor. The bathroom was also spacious and was very modern. The bed was comfy and there was complimentary tea, coffee and water in the room. Also, the person that checked us in, showed us where to find WiFi and after hours contact info, plus after she left our room she messaged us helpful suggestions for nearby restaurants, attractions, transport, etc. we enjoyed our stay and felt safe in the area.
Stayed 1 night in Sep 2024

10/10 Excellent

Niki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and welcoming. Room was comfortable. Location was central to so many things to see and do.
Stayed 2 nights in Sep 2024

2/10 Terrible

Gregory

Stayed 1 night in Aug 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and Restful Stay
The room is close to transport and you can easily get to attractions on the bus. Don't even think about hiring a car! Parking is impossible. The room was very quiet and comfortable with airconditioning. Windows open also if necessary. The bed was a Kingsize double and there is a private bathroom. Tea and coffee making facilities were provided. The hotel has a lift, but we used the (steep) stairs. The hotel is located in a small and quiet laneway. There's no front desk as such, but staff are available at certain hours. We had a small maintenance issues that was attended to immediately.
Stayed 4 nights in Sep 2024

4/10 Poor

Edgar

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The restroom smell very bad. You can hear everything from room to room. At the middle of the night a snoring next door woke me up. The cleaning lady opened my door at 10am without knocking first and scared me! Good customer service from reception but overall very bad experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, quiet. Excellent!! Friendly staff.
Stayed 1 night in Sep 2024