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Palazzo Medusa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palazzo Medusa

Exterior
Point of interest
Point of interest
Exterior
View from property

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pet-friendly
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Vicolo Sugarelli 23, Rome, RM, 00186
  • Castel Sant'Angelo
    6 min walk
  • Campo de' Fiori
    8 min walk
  • Piazza Navona
    9 min walk
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    47 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Double Room

  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room

  • 15 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Single Room

Classic Single Room | Premium bedding, minibar, in-room safe, individually decorated

Classic Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Large Single Bed

Similar properties

Terrace/patio

Excellence Suite

Free WiFi
Air conditioning
Housekeeping
4.2 out of 5, Very good, (953)
The price is CHF 84
for 1 night
includes taxes & fees
9 Jan - 10 Jan
Excellence Suite

About this property

Palazzo Medusa

Guesthouse in Rome, a quick walk to Piazza Navona
Along with concierge services, this smoke-free guesthouse has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and a front desk safe are on-site.
Palazzo Medusa offers 6 air-conditioned accommodations with minibars and a safe. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Palazzo Medusa. During your stay, you're just a quick walk from Piazza Navona. Enjoy features like free WiFi in public areas, plus dry cleaning service and airport pick-up service (surcharge).
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Piazza Navona and Pantheon
  • Airport pick-up shuttle service available for a fee
  • Pets welcome for a fee
As a guest of Palazzo Medusa, you'll find a terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Palazzo Medusa also features concierge services, laundry facilities, and dry cleaning/laundry services.

This Rome guest house is smoke free.

Languages

English, Italian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 38 per day)
  • Street parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Things to do

  • Art gallery
  • Designer stores

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee: EUR 20 for check-in between 7:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - noon
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 100 per accommodation, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 80 per vehicle (maximum occupancy 3)
  • Nearby parking fee: EUR 38 per day (984 ft away)
  • Pet fee: EUR 100 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: EUR 20 for check-in between 7:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Palazzo Medusa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:30 AM - noon.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Property Registration Number IT058091B4J8R5PCSH

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Palazzo Medusa House Rome
Palazzo Medusa House
Palazzo Medusa Rome
Palazzo Medusa Guesthouse Rome
Palazzo Medusa Guesthouse
Palazzo Medusa Rome
Palazzo Medusa Guesthouse
Palazzo Medusa Guesthouse Rome

Palazzo Medusa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 150 out of 194 reviews" "
Rating 8 - Good. 30 out of 194 reviews" "
Rating 6 - Okay. 7 out of 194 reviews" "
Rating 4 - Poor. 4 out of 194 reviews" "
Rating 2 - Terrible. 3 out of 194 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and welcoming. Room was comfortable. Location was central to so many things to see and do.
Stayed 2 nights in Sep 2024

2/10 Terrible

Gregory

Stayed 1 night in Aug 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and Restful Stay
The room is close to transport and you can easily get to attractions on the bus. Don't even think about hiring a car! Parking is impossible. The room was very quiet and comfortable with airconditioning. Windows open also if necessary. The bed was a Kingsize double and there is a private bathroom. Tea and coffee making facilities were provided. The hotel has a lift, but we used the (steep) stairs. The hotel is located in a small and quiet laneway. There's no front desk as such, but staff are available at certain hours. We had a small maintenance issues that was attended to immediately.
Stayed 4 nights in Sep 2024

4/10 Poor

Edgar

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The restroom smell very bad. You can hear everything from room to room. At the middle of the night a snoring next door woke me up. The cleaning lady opened my door at 10am without knocking first and scared me! Good customer service from reception but overall very bad experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, quiet. Excellent!! Friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent botique hotel. Nothing fancy, but great location near Piazza Navona and other Rome attractions.
Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Niki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valentina was amazing and so helpful. Property was close to everything with access to hop on hop off and buses very close to the Vatican and made it easy to do what we had planned to do. We did call a taxi to go to the LDS temple and that was so beautiful. The visitor center there Was the highlight and refreshing. We also visited the Jewish ghetto, The food There was great. We also visited Saint Peters basilica and toured the city, including the Colosseum and other locations. The hotel was so convenient for all of this. Now heading off on a cruise through the Mediterranean .
Visitors center Rome Temple
Stained Glass Mural
Stained Glass at visitors center
Rome Temple Via di Settebagni.376 Rome RM Italy
Stayed 4 nights in Aug 2024

10/10 Excellent

Wilma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Kaitlyn

Stayed 4 nights in Aug 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and quaint. A charming little place to stay. Not far from the River, it was just a short walk to the Vatican
Stayed 1 night in Aug 2024

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We would like to thank Valentina. She made us feel excellent and the hotel was great. Highly recommended.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Jonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stopover
Great location, clean and quiet (and cool). Stopped one night. Staff were friendly and helpful and served the purpose of being in a great location for a 1 night stop in Rome.
Stayed 1 night in Jul 2024

10/10 Excellent

Zoran

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great experience!!
Stayed 1 night in Jul 2024

2/10 Terrible

Aleksandar

Disliked: Staff & service, property conditions & facilities
Bad experience
Extremely bad experience with the staff, cam from Australia after a long trip unloaded luggage then stuff tell me that they cannot take a four-year-old child to sleep with his parents and the time we could not check in. Not consideration that we came around the world to stay in Rome and start a holiday not consideration that we had a small child with us we could not even use the toilet or anything and was sent away. Extremely bad experience I will not recommend this place for families or anyone.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rosalinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matteo checked us in and was very helpful. The process was very easy. Our overall experience was very nice.
Stayed 3 nights in Jul 2024

10/10 Excellent

Malena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, felt very safe in the area and it was an excellent location to explore Rome from.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sheryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Becky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation was lovely, great location and the staff were excellent. Available to help prior and during the trip. The bed was very comfortable too, highly recommended. Thank you
Stayed 3 nights in Jun 2024

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place in a good location
Palazzo Medusa is a very nice place in a great location. Perfect for one person or a couple
Stayed 2 nights in Jun 2024

10/10 Excellent

Jesus Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great! The area where is located is super nice and is within walking distance to monuments. The room was really clean and the staff was really friendly. I would definitely go back to this hotel.
Stayed 3 nights in May 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
For the price it was a lovely little hotel. Clean and the staff were very nice. Our room wasn’t ready when we arrived but they let us put our bags in and wash up. I would stay there again.
Stayed 4 nights in May 2024