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4.0 out of 5

"this impressive looking thatched roof hotel come pub is within easy reach of both romsey/ Winchester & even Southampton.. this hotel is very deceiving ... " More

By a verified traveller on Sun 26 Nov 2023

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Standard Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Double or Twin Room, 1 Bedroom, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

The breakfast at Potters Heron Hotel gets high marks from our customers. During your stay, you'll be close to The Race Centre. Free WiFi in public areas, free self-parking and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a business centre, 6 meeting rooms and conference space
  • Guests have great things to say about the breakfast and the location
  • 12 minutes by car from New Forest National Park and 12 minutes from South Downs National Park
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Potters Heron Hotel ratings based on 8 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Potters Heron Hotel

Everyone (4) Couples (3) Family (1)
4 out of 5
this impressive looking thatched roof hotel come pub is within easy reach of both romsey/ Winchester & even Southampton.. this hotel is very deceiving and is lager than it looks with many rooms and facilities our room was large and very quite with all the usual room facilities One down side if it is a down side!? Is that the breakfast and evening meals are very expensive parking is free with ample spaces would we stay here again probably yes if we ever visit this area.

Posted by on 26 Nov 2023

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5 out of 5
Easy check in, great room. Staff excellent. Due to COVID the restaurant was quite. I hope this venue survives since it’s clearly geared up for weddings and similar celebration events. If in the area we would stay again

Posted by , from Solihull on 11 Oct 2020

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4 out of 5
Very comfortable room, although when we stayed air conditioning would’ve been a blessing but reception found us a fan. Room and bathroom clean although the balcony needed a sweep and cobwebs removed from windows. The shower only trickled out if you wanted a colder shower.

Posted by , from Kent on 14 Aug 2020

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5 out of 5

Posted by on 28 Dec 2019

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5 out of 5
I have stayed here before and for that reasoned returned. I was not disappointed.

Posted by on 28 May 2019

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2 out of 5

A bit dated and lacks finish.

I stayed at potters heron for one night and was dissappointed by the overall finish of the rooms. The hotel overall is very dated and in need of some restoration work (not just the renovation following the fire).

Posted by on 10 May 2018

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2 out of 5

Room was OK, but food really let it down!

I ordered a £22 rump steak (med-rare), and was seriously unimpressed. The steak was dry and tough and lacked flavour. For £22 I was expecting a lot more. Please don't waste your money on this!!

Posted by on 13 May 2017

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5 out of 5

Warm welcome, big comfy bed and cracking value

Easy parking close to entrance and reception looked suitably festive. Nice touch to be seated while checking in. Room was large, warm and nicely designed with hairdryer position by the dressing table. Good selection of toiletries and beverages in the room. Wooden slatted ceiling ruins the overall look. Super value, will book again.

Posted by , from Hertfordshire on 6 Dec 2016

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, 6 meeting rooms, and coworking spaces. Public spaces have free WiFi. Event space at this hotel measures 65 square feet (6 square metres) and includes conference space. The business-friendly Potters Heron Hotel also features a terrace, a garden, and a picnic area. Free self parking is available. This 3-star Romsey hotel is smoke free.

  • 53 guestrooms or units
  • Conference rooms
  • 65 sq ft of conference space
  • 6 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Eastleigh Chandlers Ford Station (4.7 km / 2.9 mi)
  • Parking: Free self parking

Room Amenities

Potters Heron Hotel offers 53 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Plasma televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Plasma television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:30 AM to 10:00 AM.

On-site venue – This restaurant specialises in British cuisine.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Handrails in stairways
  • Wheelchair accessible parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: GBP 20 per accommodation, per day
  • Only dogs are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property does not follow regional sanitisation guidelines
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.95 per person
  • Pet fee: GBP 20 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Potters Heron Hotel Romsey
  • Potters Heron Hotel
  • Potters Heron Romsey
  • Potters Heron
  • Potters Heron Hotel Hotel
  • Potters Heron Hotel Romsey
  • Potters Heron Hotel Hotel Romsey
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.