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The Royal Lodge

4.0 star property

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Photo gallery for The Royal Lodge

Exterior
Living area | Flat-screen TV
Lake
Garden views, serves breakfast, lunch and dinner
Iron/ironing board, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Symonds Yat East, Ross-on-Wye, England, HR9 6JL
  • Symonds Yat West Leisure Park
    ‪3 min walk‬
  • Goodrich Castle
    ‪8 min drive‬
  • Puzzlewood
    ‪14 min drive‬

Room options

Double-Classic-Ensuite with Shower-Garden View-(Walk-in shower)

  • Sleeps 3
  • 1 Double Bed

Double-Standard-Ensuite with Shower-Small Forest Facing

  • Sleeps 3
  • 1 Double Bed

King-Ensuite with Shower-Garden View-Large

  • River view
  • Sleeps 3
  • 1 King Bed

Family King Room

  • River view
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

Double-Classic-Ensuite with Shower-Garden View-and River view

  • River view
  • Sleeps 3
  • 1 Double Bed

Family Classic Room

  • River view
  • Sleeps 5
  • 1 Single Bed, 1 Double Bed and 1 Single Bunk Bed

King-Classic-Ensuite with Shower-Garden View-River view

  • River view
  • Sleeps 3
  • 1 King Bed

Family Standard Ensuite with Bath

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Single Executive Ensuite with Shower Garden View

  • River view
  • Sleeps 1
  • 1 Single Bed

King-Classic-Ensuite with Shower-Garden View-and River view

  • River view
  • Sleeps 3
  • 1 King Bed

Double-Classic-Ensuite with Shower-Garden View-Additional bed

  • River view
  • Sleeps 3
  • 1 Double Bed

Cosy Double Room

  • River view
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Classic Double Room

Iron/ironing board, free WiFi, bed sheets

Classic Double Room

  • River view
  • Sleeps 3
  • 1 Double Bed

King Room

  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Double Room

Iron/ironing board, free WiFi, bed sheets

Premium Double Room

  • River view
  • Sleeps 3
  • 1 King Bed

Suite (Oak Suite)

  • River view
  • Sleeps 3
  • 1 King Bed

Double-Classic-Ensuite with Shower-Juliette Balcony

  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

Double-Standard-Ensuite with Shower-Forest Facing

  • Sleeps 3
  • 1 Double Bed

King-Standard-Ensuite with Shower-Garden View-(Walk in)

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • River view
  • Sleeps 3
  • 1 Double Bed

Standard Triple Room

  • River view
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Premium Double Room (Four Poster)

Iron/ironing board, free WiFi, bed sheets

Premium Double Room (Four Poster)

  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Royal Hotel Ross On Wye by Greene King Inns

  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
4.5 out of 5, Wonderful, (610)
The price is CHF 82
for 1 room
includes taxes & fees
21 Mar - 22 Mar
Royal Hotel Ross On Wye by Greene King Inns

About this property

The Royal Lodge

Riverfront inn with restaurant and bar/lounge
This inn features a restaurant, a bar/lounge and coffee/tea in a common area. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include conference space, wedding services and a garden.
The Royal Lodge offers 26 accommodations with complimentary bottles of water and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Royal Lodge. During your stay, you're just a quick walk from River Wye. Features include free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free WiFi
  • Enjoy local cuisine and garden views while dining at Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include 2 meeting rooms, conference space and multilingual staff
  • Steps from River Wye and 3 minutes on foot from Symonds Yat West Leisure Park
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Event space at this inn measures 861 square feet (80 square metres) and includes conference space. A terrace, multilingual staff, and a garden are also featured at The Royal Lodge.

Smoking is allowed in designated areas at this 4-star Ross-on-Wye inn.

The inn hosts a free manager's reception daily.
Restaurant – Overlooking the garden, this restaurant specialises in local cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Bar – Overlooking the garden, this bar serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 6 per day); discounts available
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 9:30 AM for a fee: GBP 13.95 for adults and GBP 9.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Bar
  • Restaurant

Things to do

  • Fishing
  • TV in common areas

Family friendly

  • In-room sofa bed

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • 861 square feet of conference space

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Heating
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Late check-in fee: GBP 15 for check-in between 9:30 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: GBP 15

Special check-in instructions

The front desk is open daily from 8 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between 16 December and 03 January.

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 17.50 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 40 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 13.95 for adults and from GBP 9.95 for children
  • Nearby parking fee: GBP 6.00 per day
  • Pet fee: GBP 17.50 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee: GBP 15 for check-in between 9:30 PM and midnight
  • Late check-out fee: GBP 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 8 AM - 9:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Royal Lodge Hotel Ross-on-Wye
Royal Ross-on-Wye
Royal Lodge Ross-on-Wye
The Royal Lodge Inn
The Royal Lodge Ross-on-Wye
The Royal Lodge Inn Ross-on-Wye

The Royal Lodge Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 103 out of 282 reviews
Rating 8 - Good. 101 out of 282 reviews
Rating 6 - Okay. 54 out of 282 reviews
Rating 4 - Poor. 15 out of 282 reviews
Rating 2 - Terrible. 9 out of 282 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

jayne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Very pleased with every aspect of our holiday and will probably stay here again. Can't recommend it enough. Very pleased.
Stayed 2 nights in Sep 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Beautiful scenery but I'm still waiting for the refund you agreed. I stayed 2 nights but a third was taken from my account and I was told it would take 4 to 5 days to refund. It's now10 days and no sign.
Stayed 3 nights in Aug 2024

8/10 Good

Ladan

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Property conditions & facilities
I booked for river view but gave me a room where was with forest view. Not found any toothpaste and bathroom but was clean and hygiene. Very quite nice staff. Dinner was a bit expensive and quality was average.
Stayed 1 night in Sep 2024

8/10 Good

Dave

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great menu, pricing good too. Lovely area for walks.
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Stayed 1 night in Aug 2024

6/10 Okay

D

Liked: Cleanliness, staff & service
typical small country hotel, nice staff, food was good. hotel itself is a little dated and tired, but for a night or two to explore the area, all that you need.
Stayed 1 night in Aug 2024

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and in a nice location. Staff were friendly and helpful.
Stayed 1 night in Aug 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, exceptional beauty. Hotel cosy and very clean. Only thing is, parking should be in room price for people staying. Food options limited and pricy but expected for such a beautiful spot.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, room comfort
Wye View
Great view and lovely room. Stairs were steep but worth the climb
Stayed 1 night in Aug 2024

8/10 Good

Aoife

Liked: Cleanliness, staff & service, room comfort
Great stay
Old hotel but friendly staff and clean rooms. Perfect for a hiking trip in symonds yat
Stayed 1 night in Aug 2024

4/10 Poor

Jayne

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Location was excellent. Beautiful scenery and very quiet. Staff are pleasant and very helpful. However, we were very disappointed with the accommodation. We noticed after arrival that the property website stresses that it is not a 4 star hotel but a lodge. I assume this is because other guests have been similarly disappointed by the supposedly 4 star accommodation. This accommodation is not 4 star by any standard! The property is very dated and in need of refurbishment. Food also was not great and quite pricey.
Stayed 1 night in Jul 2024

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
"Doggie do's and don'ts"
On the whole it was a good stay; there were only two issues we faced: 1) We had to pay £20 for our dog, which we were not told about until we arrived! 2) We thought the on-line information said we could take the dog into the dinning room/restaurant - but we found this was not permitted, hence we did not have an evening meal or a breakfast, because we would not leave our small dog alone in the room.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Disappointing Room and expensive
The only good thing about this hotel was the location. It is rated 8/10 but I wouldn't give it any more than 4. The price was far too high for the standard of room, which basically had a sink in the bed room and a toilet and shower in a cupboard the opposite end of the room. The price of the food was too expensive. Not even free parking. Very disappointing.
Stayed 2 nights in Jul 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff are friendly, professional and welcoming with a ready smile. Clearly there has been upgrades and investment in some areas of the Lodge, with a new light and airy dining area. However, the flat roof of the new dining area limited the 'river view' from our first floor room window where the view is now about half to two third flat roof. The Lodge is well situated to access all the beautiful walks and view points which is what drew us here. We were out walking for hours and the helpful map/leaflet in the Reception area was brilliant. The room we had was clean, spacious and deceptively warm which was welcome after a long walk. The shower and toilet were together in an 'en suite' with the hand basin outside in the room itself which felt a little odd and inconvenient. From an aesthetic perspective the PAT test stickers, whilst reassuring, could be placed out of sight on the lamps etc. and the anaglypta wallpaper felt dated. The sofa in the room offered little in support so we did not sit on it after the first try and unfortunately the bed was not to our comfort liking. To give the Lodge credit when we mentioned this they said they would have offered another room however were fully booked, so we left a day early. Breakfast was delicious! Good quality ingredients and lots of choice. We cannot recommend the combo continental and cooked option enough.
Stayed 3 nights in Jul 2024

8/10 Good

Andy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful relaxing stay
Wonderful relaxing stay. Weather was perfect. Hotel is homely and staff are friendly and helpful. Food was great
Stayed 2 nights in Jun 2024

6/10 Okay

Patricia

Disliked: Property conditions & facilities
Would rate on a par with a Travel Lodge
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
A fantastic location and excellent food but....
A fantastic location. Staff were excellent and very helpful. Room was very well priced, somewhat dated though (decor, small TV, shower, etc) but clean, comfortable, complementary water/biscuits and a great view. Food was very good indeed, but heavily priced (e.g. £25.95 curry, £18.95 spaghetti Bolognese, £7.50 pint lager, £10.95 continental breakfast) - also watch out for the service charge when settling up. Breakfast good. Parking £7/night and right next to the hotel. There's no phone signal here and WiFi was absolutely shocking - intermittently available only in one corner of my room (sometimes), or more reliable in the bar/beer garden area. Overall I would definitely stay again for a relaxing break with great food and staff, but couldn't recommend this for a business stay if you need WiFi to complete your work - unless you're happy to sit in the bar and do it! Also lots of picturesque walks, canoeing and wildlife at this location.
Stayed 2 nights in Jun 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Colette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Stunning location and friendly staff
Stayed 2 nights in May 2024