Best Western El Rancho Palacio

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western El Rancho Palacio

Lobby
Seasonal outdoor pool, open 3 PM to 10 PM, pool loungers
Premium bedding, desk, blackout curtains, iron/ironing board
Lobby
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
2205 N Main Street, Roswell, NM, 88201
  • New Mexico Military Institute
    4 min walk
  • Lovelace Regional Hospital
    6 min walk
  • Denny's
    1 min walk
  • Roswell, NM (ROW-Industrial Air Center)
    16 min drive

Room options

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western El Rancho Palacio

Hotel in Roswell with free breakfast and seasonal outdoor pool
This smoke-free hotel features coffee/tea in a common area, a seasonal outdoor pool and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include express check-out, free newspapers and a front desk safe.
Best Western El Rancho Palacio offers 45 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the free breakfast at Best Western El Rancho Palacio. During your stay, you're just a quick walk from New Mexico Military Institute. You'll find features such as free WiFi in public areas and free self-parking, plus a seasonal outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and multilingual staff
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from New Mexico Military Institute and 6 minutes on foot from Lovelace Regional Hospital
  • Cats and dogs welcome for a fee
Free breakfast is available daily. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Best Western El Rancho Palacio. Self parking is free.

This Roswell hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 5.00.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Cots (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 3 PM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western El Rancho Palacio
Best Western El Rancho Palacio Motel
Best Western El Rancho Palacio Motel Roswell
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Best Western El Rancho Palacio Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 455 out of 1000 reviews" "
Rating 8 - Good. 361 out of 1000 reviews" "
Rating 6 - Okay. 116 out of 1000 reviews" "
Rating 4 - Poor. 40 out of 1000 reviews" "
Rating 2 - Terrible. 28 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ediberto, North Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Location is perfect
Stayed 1 night in Sep 2024

4/10 Poor

John

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Not great
Check-in was slow and painful, even though I had received a link and provided all my info on-line. We arrived at about 12:30 and were told that even if the room was ready, there would be a $20 early check-in fee. Since we didn't have pets along I requested a non-pet-friendly room. We came back about three It took 10 minutes to check-in and we were in a room that smelled strongly of pet urine. Just not a good experience, overall.
Stayed 1 night in Sep 2024

10/10 Excellent

Chad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, staff, even breakfast!
Stayed 1 night in Aug 2024

10/10 Excellent

Belia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was not cleaned 1st night
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities were good. Had an exercise room. Swimming pool. The UFO Museum was nearby. White Sands and Carlsbad Caverns National Parks were each 2 hrs away.
Stayed 2 nights in Aug 2024

6/10 Okay

Jesse

Travelled with family
Room was a little small
Was there for a baseball tournament
Stayed 1 night in Aug 2024

10/10 Excellent

Aaron

Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again
After a long day, checking into an very clean, cool room was great
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly. Older property that was updated nicely. Nice breakfast options.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Stayed 1 night in Aug 2024

6/10 Okay

Amy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room was clean. It was a great place to stay while passing through town.
Stayed 1 night in Aug 2024

10/10 Excellent

Danny

Clean and quiet
Stayed 1 night in Jul 2024

2/10 Terrible

Elizabeth

Stayed 1 night in Jul 2024

2/10 Terrible

Steve

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lobby and rooms were updated and nice. Room appeared very clean. Would have been really happy with stay but the roaches in the tub, bathroom floor and under sink was unacceptable. Desk staff was not concerned at all about it when we let them know.
Stayed 1 night in Jul 2024

8/10 Good

Luis M

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy that this motel was very clean. They had just cleaned the carpets in our room and forgot to let the person checking us in know. There were fans going in our room when we got in it. The carpet was dry and it smelled very fresh. We loved it! We sleep with a couple of fans at home and we slept great here.
Stayed 1 night in Jul 2024

10/10 Excellent

Alonso

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

joann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jul 2024

6/10 Okay

Kyla

Travelled with partner
Very friendly. For safety reasons, I prefer to stay at locations that have room doors inside. These were outside doors.
Stayed 1 night in Jul 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Jul 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable. The receptionist was able to change my room from an upstairs room to a downstairs room very quickly.
Stayed 1 night in Jul 2024

8/10 Good

Belinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick nights rest
The room was very clean. We were stopping through on our travel and needed good sleep. Bed was very comfortable and bathroom was very clean. The check in person didn’t seem too enthused but she gave us our information needed and went on our way. The parking lot needs more spaces and the “park at your own risk” signs were bothersome but it was fine.
Stayed 1 night in Jul 2024

6/10 Okay

Santiago

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024