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The Glenburn Hotel

3.0 star property

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Photo gallery for The Glenburn Hotel

Front of property – evening/night
Property grounds
Superior Suite | Desk, iron/ironing board, free WiFi, bed sheets
Lounge
Superior Twin Room, Sea View | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Bar
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Mount Stuart Road, Isle of Bute, Rothesay, Scotland, PA20 9JP
  • Rothesay Ferry Terminal
    ‪12 min walk‬
  • Victorian Toilets
    ‪12 min walk‬
  • Bute Museum
    ‪14 min walk‬
  • Glasgow (GLA-Glasgow Intl.)
    ‪93 min drive‬

Room options

View all photos for Standard Single Room, 1 Bedroom

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Bedroom

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Sea View

  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Sea View

Superior Double Room, Sea View | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room, Sea View

  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Superior Suite | Desk, iron/ironing board, free WiFi, bed sheets

Superior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Family Quadruple Room, Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Desk, iron/ironing board, free WiFi, bed sheets

Family Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Sea View

  • 20 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Sea View

Standard Double Room, Sea View | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Sea View

Superior Twin Room, Sea View | Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Sea View

  • 20 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

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Exterior

The Esplanade Hotel

  • Free WiFi
  • Restaurant
  • Breakfast available
3.7 out of 5, Good, (43)
The price is CHF 91
for 1 room
includes taxes & fees
8 Mar - 9 Mar
The Esplanade Hotel

About this property

The Glenburn Hotel

Hotel with a 24-hour front desk, near Rothesay Ferry Terminal
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and a 24-hour front desk.
The Glenburn Hotel offers 115 accommodations with coffee/tea makers. Cable televisions are provided. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at The Glenburn Hotel. During your stay, you'll be within walking distance of Rothesay Ferry Terminal. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a lift, a terrace and coffee/tea in a common area
  • Guests speak favourably about the overall condition of the property and the breakfast
  • Within a 15-minute walk of Rothesay Ferry Terminal and Victorian Toilets
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at The Glenburn Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Rothesay hotel.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 9:30 AM.
The Glenburn Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • Parking on site (GBP 5 per night)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 12.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.95 per person
  • Self-parking fee: GBP 5 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Glenburn Hotel Rothesay
Glenburn Hotel
Glenburn Rothesay
The Glenburn Hotel Hotel
The Glenburn Hotel Rothesay
The Glenburn Hotel Hotel Rothesay

The Glenburn Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 165 out of 375 reviews
Rating 8 - Good. 139 out of 375 reviews
Rating 6 - Okay. 51 out of 375 reviews
Rating 4 - Poor. 11 out of 375 reviews
Rating 2 - Terrible. 9 out of 375 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
strongly recommend
very nice room. will come back again.
Stayed 1 night in Oct 2024

8/10 Good

siv

Liked: Cleanliness, property conditions & facilities
Its a great place and some staff are wonderful but for the second time I was accused wrongly of owing them money on departure (it was paid in advance) by a very agressive and extremely rude and uncooperative mature woman, causing offence and embarrassment in front of other guests.
Stayed 1 night in Nov 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service, room comfort
Great location and pleasant
The Glenburn has seen better days. The decor is a bit tired and in need of refurb as as the bathrooms. But. it's clean, tidy, food was good, staff were terrific. So as budget stays go, it's hard to beat. The building itself looks like a 5 star hotel in images but that's not the case internally anymore. Wouldn't take much to transform the place, but i guess the investment vs return just isn't there anymore - which is a shame.
Stayed 2 nights in Nov 2024

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nostalgic Trip to the Isle of Bute - November 2024
My sister and I had a really lovely stay at the Glenburn Hotel over the weekend and it was fabulous to see it open again after the new owners re-opened it earlier this year. A truly iconic hotel with lots of character, stunning views over the harbour, lots of history, and much to offer. We will be returning to the hotel again in 2025 when further refurbishment works during Dec to February 2025 are finished. All the hotel staff were welcoming and friendly. Special thanks to Michael, Niall and Debbie in the main reception and also to Thomas who looked after us during our stay which was acknowledged and appreciated. Good luck with ongoing renovations which will be appreciated by a future guests staying at the hotel.
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s old and has retained its elegance
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid
Food was deeply uninspiring
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time
Stayed 2 nights in Oct 2024

6/10 Okay

Becca

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I was looking forward to my stay here, after looking for Wheelchair Accessible hotels within budget. Online the Glenburn Hotel is listed as being wheelchair accessible - I had a phone call after sending an email and a message on Expedia about being a wheelchair user. I was told that there was a ramp however the gradient was no longer safe and there was around 8 steps. And they would make sure i was given a room with a walk in shower - which also did not happen and i couldnt even get my small 14inch wide wheelchair into the bathroom in our room. I am an above knee amputee who can use crutches to hop and navigate stairs and the toilet but it is highly exhausting. I appreciated this phone call as a heads-up however, the number of stairs was downplayed, there were roughly ten stairs to get up to the outside of the hotel, another two steps to get in the front door of the hotel, and we were also told that I had another 3/4 stairs to navigate as there were only twin rooms without steps and I had booked a double room. In future it would be helpful to be fully transparent about the amount of stairs at the property as I had planned my day and trip with the information in mind that i had to tackle 8 steps and had to end up doing double that. i was not told at this point that their double rooms were only accessed by stairs. While the ramp is unsafe due to gradient i think it should be made clear that your hotel is not wheelchair accessible at the moment.
Stayed 1 night in Oct 2024

10/10 Excellent

DARREN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Tania

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Staff were not trained in hospitality very well .
Stayed 3 nights in Oct 2024

10/10 Excellent

Ann

We had a lovely room with a great view. The large Victorian spaces of this hotel were kept very warm and comfortable. Fantastic views over tge bay, we watched the dolphin or porpoise play one morning.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Stayed 2 nights in Oct 2024

10/10 Excellent

Morag

Stayed 2 nights in Oct 2024

10/10 Excellent

Barry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely period building. I had a room at the front of the hotel which had a lovely view across to the msinland.
Stayed 3 nights in Oct 2024

8/10 Good

Alasdair N

Travelled with partner
Liked: Cleanliness, staff & service
Great stay only issue were the flood lights that are used at night are directly facing bedroom windows and even with curtains fully closed still lights up the room, it also prevents enjoying the view in the evening as you can’t see anything as the lights are so powerful.
Stayed 1 night in Oct 2024

4/10 Poor

Michael Clarence

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
At one time this property would have been grand but unfortunately it needs a lot of work done to improve it. The main floor was the only area that was kind of clean. The staff could use training as they seem to be unorganized and often idle. The outside table's never got cleaned over the several days we had been there. The room we had smelled of mold and there was signs of water leaks. There was a newer acrylic tub that had been installed in the bathroom that when you stepped in it, it felt like you would break through the bottom of it. It felt very sketchy and unsafe. The only positive is the beautiful view and the gardens going down the hill are lovely.
Stayed 5 nights in Oct 2024

4/10 Poor

Anne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Nicola

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I will start with the positives. The staff were very friendly, the bedroom & bathroom were a good size. The shower was really powerful. The bed & pillow were very comfortable. The gardens were very nice & there was a great view from the terrace. However, the hotel in general was very tired. What appeared to be the original entrance for reception was taped off with red & white plastic tape preventing access from the car park. There was a gap under the bedroom door into the corridor. The bedroom floor was a bit wonky & creaked loudly. The bathroom door didn’t shut properly & the hot tap in the sink didn’t turn off fully. The view from our window was of the roof tops in an internal courtyard. There appeared to be some kind of extractor fan running in the courtyard, which whilst not loud, was continuous. This was obviously a very grand hotel in its day, but shows it’s age.
Stayed 1 night in Oct 2024

6/10 Okay

Tracy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Needs updating
Requires updating. Shower Matt had mould, the shower tray had mould, the was a leak in the bathroom window and the sill was rotting. One bedroom window had a crack in it. In the stairwell you could see damage in the walls and ceiling from rain. Couldn’t use the front entrance due to damage. Breakfast was good but expensive. Room was cold even with heating on. Towel rail in bathroom didn’t work. Bedding was clean but carpet had stains on.
Stayed 3 nights in Oct 2024

8/10 Good

Karen

Stayed 2 nights in Sep 2024

8/10 Good

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Sep 2024

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, comfortable bed and good breakfast.
Stayed 2 nights in Oct 2024

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Lovely place
Great stay
Stayed 2 nights in Sep 2024

8/10 Good

Carole

Travelled with family
Liked: Cleanliness, staff & service
Although I enjoyed my stay at the Glenburn and would return again the approach to the building with the main entrance taped off is a bit of an eyesore. Hopefully the repair to the structure of the building commences soon.
Stayed 2 nights in Sep 2024