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Sudima Lake Rotorua

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sudima Lake Rotorua

Indoor pool
In-room safe, desk, laptop workspace, blackout curtains
Lobby
Exterior
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Pool
  • Breakfast available
  • Housekeeping

Explore the area

Map
1000 Eruera Street, Rotorua, 3201
  • Polynesian Spa
    5 min walk
  • Tamaki Maori Village
    5 min walk
  • Rotorua Central Mall
    7 min walk
  • Rotorua (ROT-Rotorua Regional)
    12 min drive

Room options

View all photos for Deluxe Family

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Family

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Classic Triple

In-room safe, desk, laptop workspace, blackout curtains

Classic Triple

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Classic Twin

Classic Twin | In-room safe, desk, laptop workspace, blackout curtains

Classic Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

In-room safe, desk, laptop workspace, blackout curtains

Superior King

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin

In-room safe, desk, laptop workspace, blackout curtains

Superior Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Family

Classic Family | In-room safe, desk, laptop workspace, blackout curtains

Classic Family

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Twin

Deluxe Twin | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

In-room safe, desk, laptop workspace, blackout curtains

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible King

Accessible King | In-room safe, desk, laptop workspace, blackout curtains

Accessible King

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Rydges Rotorua

Pool
Hot tub
Parking included
Free WiFi
4.2 out of 5, Very good, (1011)
The price is CHF 123
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Rydges Rotorua

About this property

Sudima Lake Rotorua

Eco-certified hotel with 24-hour front desk and indoor pool
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and dry cleaning.
Sudima Lake Rotorua offers 247 air-conditioned accommodations with a safe and a hairdryer. A pillow menu is available. This Rotorua hotel provides complimentary wireless Internet access.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sudima Lake Rotorua. During your stay, you're just a quick walk from Rotorua Arts Village. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 5-minute walk from Polynesian Spa and 5 minutes on foot from Tamaki Maori Village
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3477 square feet (323 square metres) and includes conference space. An indoor pool, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Sudima Lake Rotorua. Free self parking is available.

This 4-star Rotorua hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10 AM.
Okareka Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Okareka Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10 AM for a fee: NZD 35 for adults and NZD 17 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Okareka Bar
  • Okareka Restaurant

Things to do

  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3,477 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Garden
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 35 for adults and from NZD 17 for children
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Sudima
Sudima
Sudima Hotel
Sudima Hotel Lake Rotorua
Sudima Lake Rotorua
Sudima Lake Rotorua Hotel
Sudima Lake Rotorua Hotel
Sudima Lake Rotorua Rotorua
Sudima Lake Rotorua Hotel Rotorua

Sudima Lake Rotorua Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 283 out of 1003 reviews" "
Rating 8 - Good. 418 out of 1003 reviews" "
Rating 6 - Okay. 193 out of 1003 reviews" "
Rating 4 - Poor. 79 out of 1003 reviews" "
Rating 2 - Terrible. 30 out of 1003 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very nice, though the view over other lower roofing was pretty ugly, but who stands looking out the window when all of Rotorua is outside. This hotel had the friendliest staff everywhere we went, from the front counter check-in and occasional chat, the restaurant and bar staff. It made it such a comfortable place to be in at the start and end of every day. We could walk to the Polynesian Baths, and the city streets, so the location was great. We would definitely stay there again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tiago

Stayed 1 night in Sep 2024

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service
It would have been helpful to have a microwave in the room to heat up breakfast/food etc. Melody at the front desk really stood out to us as she had such an awesome energy about her and was so easy to talk to. She was so nice to talk to throughout our stay :-)
Stayed 2 nights in Aug 2024

6/10 Okay

Glenn

Travelled with partner
Liked: Staff & service
The pool was out of commission
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Kelly

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff
Stayed 1 night in Jul 2024

8/10 Good

Wei

Stayed 2 nights in Jul 2024

8/10 Good

Lars

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Rotovegas
Nice place to stay, happy with location
Stayed 1 night in Jul 2024

6/10 Okay

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
We were in Room 427 and the street & carpark noise outside was very loud and woke us up multiple times.
Stayed 2 nights in Jul 2024

6/10 Okay

Kuldeep

Disliked: Cleanliness, staff & service
parking issue
Stayed 1 night in Jul 2024

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Brendan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel became an easy base to ride or walk from, town and lake front a stroll away. Absolutely the best staff to assist, nothing too much trouble, chatty and friendly.
Stayed 3 nights in Jun 2024

8/10 Good

Avneil

Stayed 2 nights in Jun 2024

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Polynesian Pools and lovely walk around lake. Breakfast expensive and muffins not fresh.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, we arrived early, so they switched rooms so we could check in early. Very clean and tidy an enjoyable stay
Stayed 2 nights in Jun 2024

10/10 Excellent

Satish

Stayed 2 nights in Jun 2024

6/10 Okay

Graeme

Liked: Staff & service
Disliked: Property conditions & facilities
Major Construction on Site
Hotel has major building construction work being completed. It would have been nice to be told that BEFORE we booked the room. The heated pool was also closed & the Wi Fi didn’t work properly.
Stayed 2 nights in Jun 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Jun 2024

10/10 Excellent

Bronwyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and appreciated
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The rooms we stayed in were a bit tired. Not very sound proof, lots of chatting from other guests meeting out side our room to catch a bus. Low quality mattress on the bed.
Stayed 1 night in May 2024