VR Rotorua Lake Resort

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for VR Rotorua Lake Resort

View from property
Lake
Outdoor pool, open 7:00 AM to 10:00 PM, pool loungers
Double Room | In-room safe, desk, laptop workspace, blackout curtains
Property grounds

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Gym

Explore the area

Map
366 State Highway 33, Mourea, 3074
  • Lake Rotoiti
    2 min walk
  • Hell's Gate and Wai Ora Spa
    6 min drive
  • Lake Rotoiti Hot Pools
    13 min drive
  • Rotorua (ROT-Rotorua Regional)
    8 min drive

Room options

Double Room

  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

Twin Room, Garden View

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

King Room, Garden View

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

King Room, Lake View

  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Twin Room, Lake View

  • 34 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Executive Suite with Spa

  • 45 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Twin Room with Lake View

  • Sleeps 2
  • 2 Queen Beds

King Room With Garden View

  • Sleeps 2
  • 1 King Bed

Twin Room with Garden View

  • Sleeps 2
  • 2 Queen Beds

Queen Room - Disability Access

  • Sleeps 2
  • 1 Queen Bed

King Room with Lake View

  • Sleeps 2
  • 1 King Bed

Executive Suite with Lake View

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

VR Rotorua Lake Resort

Lakefront hotel with 2 hot tubs and marina
This smoke-free hotel features a marina, an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Change of towels is available on request
VR Rotorua Lake Resort offers 42 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers.

This Mourea hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

An outdoor tennis court and a marina are featured at the hotel. 2 hot tubs are on site along with an outdoor pool. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 12 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

VR Rotorua Lake Resort's great location gets high marks from our customers. During your stay, you're just a quick walk from Lake Rotoiti. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the 2 hot tubs
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests have great things to say about the location and the helpful staff
  • Steps from Lake Rotoiti and 5 minutes by car from Okere Falls Scenic Reserve
VR Rotorua Lake Resort offers its guests a marina, 2 hot tubs, an outdoor tennis court, and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3229 square feet (300 square metres) and includes a conference centre. A children's pool, a fitness centre, and a sauna are also featured at the luxury VR Rotorua Lake Resort. Free self parking is available.

This 4.5-star Mourea hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10 AM.
The Grill – This restaurant serves breakfast, dinner and light fare.
The Bar – On-site bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Filipino, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10 AM for a fee: NZD 25 for adults and NZD 12.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • The Bar
  • The Grill

Things to do

  • 2 spa tubs
  • Bicycle rentals
  • Boat
  • Boat tours
  • Canoeing
  • Children's pool
  • Fishing
  • Gym
  • Kayaking
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Personal motorised watercraft
  • Playground
  • Sail boat
  • Sauna
  • Steam room

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre (3,229 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Marina
  • On a lake
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Limited room service
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 per cent for credit card payments
The front desk is open daily from 7:00 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 25 for adults and from NZD 12.5 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.15 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Hot springs access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Amora Lake
Amora Lake Okawa Bay
Amora Lake Okawa Bay Mourea
Amora Lake Resort
Amora Lake Resort Okawa
Amora Lake Resort Okawa Bay Mourea
Amora Resort Okawa Bay
Lake Amora
Okawa Bay Lake Resort
VR Rotorua Lake Resort
VR Resort
VR Rotorua Lake
VR Rotorua Lake Resort Hotel
VR Rotorua Lake Resort Mourea
VR Rotorua Lake Resort Hotel Mourea

VR Rotorua Lake Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 443 out of 1005 reviews" "
Rating 8 - Good. 326 out of 1005 reviews" "
Rating 6 - Okay. 147 out of 1005 reviews" "
Rating 4 - Poor. 64 out of 1005 reviews" "
Rating 2 - Terrible. 25 out of 1005 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Randall

Travelled with family
Liked: Cleanliness, staff & service, amenities
Old world charm. A little water damage in ceiling by back wall. Gorgeous view of lake from room. Breakfast was good. Parking lot needs to be redone. Tennis courts need upkeep.
Stayed 1 night in Sep 2024

8/10 Good

Darren

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Emiliano

Stayed 1 night in Aug 2024

8/10 Good

Karin, Upper Swan

Travelled with partner
Liked: Staff & service, amenities
Lovely view, adequate breakfast. Could do with some maintenance on outside door and some new pillows. Overall a nice place to stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Hayley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here! Older facilities but very comfortable and cosy. Parking was a bit challenging as the car parks are quite small for all the bigger vehicles but made it work. Wonderful service! The buffet breakfast was perfect and set us up well for the day. A beautiful place to stay, it was nice to be a little bit out of the city of Rotorua.
Stayed 2 nights in Aug 2024

6/10 Okay

Mathew

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities
Good location, place is a little dated, leaking tap, light hanging out of roof in bathroom.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mahealani, Volcano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint, pretty views and friendly staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our original rooms were unavailable due to a water leak, however the manager went above and beyond to accommodate our group of 7 adults. All of the staff were absolutely lovely and the room was perfect. Thanks team! Would definitely stay again.
Stayed 3 nights in Aug 2024

6/10 Okay

Jakobus

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very beautiful area. Nice clean room, but really needs maintenance and cleaning in front of entrance doors
Stayed 2 nights in Aug 2024

10/10 Excellent

Rickie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the property, will be booking for our family holiday nexf year :D
Stayed 1 night in Aug 2024

6/10 Okay

Tomasi

Business traveller, Travelled with partner
Disliked: Staff & service, property conditions & facilities
Location was convenient 💯
Stayed 3 nights in Jul 2024

6/10 Okay

Craig

Travelled with family
Very tired property, inside & out
Stayed 2 nights in Jul 2024

8/10 Good

Jamie

Stayed 1 night in Jul 2024

4/10 Poor

Sarah

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The property was clean, though quite rundown and not indicative of the pictures or description. The staff gave limited service and room was not prepared for arrival. They did not have adequate staffing for the peak period and cited more than once that we would have to wait for service due to being at capacity. Whilst the property was clearly quite stunning when originally built, it is lacking now.
Stayed 1 night in Jul 2024

8/10 Good

Roslyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spot
Lovely spot. Very comfortable room. Staff were lovely. Water wasn’t real hot. Not many food places around but hamburgers and chips from side store at the mini market were the best we have had for ages.3 minute walk down the road. Great place to stay to visit Okere falls.
Stayed 1 night in Jul 2024

10/10 Excellent

Atichat

Stayed 1 night in Jun 2024

4/10 Poor

Donna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First let me start by saying the staff at VR Resort in Rotorua was amazing, but the facilities are in dire need of cleaning and maintenance. At one point in time I could see this was a pristine hotel, but as we walked into our room the drapes had mold, the comforter had bleach stains, the closet door handle came off and the lamp broke in half as we went to turn it on. We decided to go to the sauna and the ceiling had white mold growing. The more we looked around the more we noticed minor fixes that would have improved the visual representation that the facilities were cared for. In addition, cleanliness is a factor, having garbage left in the hallways is not a good representation and guest laundry areas have to be cleaned if they are opened to guest.
Stayed 2 nights in Jul 2024

6/10 Okay

Marion

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The rooms are a little dated, the bathrooms could do with an overhaul other than that was pretty good, warm, tidy, with auitable amenities
Stayed 1 night in Jun 2024

4/10 Poor

Olivia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lake
Stayed 1 night in Jun 2024

8/10 Good

Islaam

Travelled with partner
I liked the location . Peace and quite out of city environment. Good place to relax.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kulu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing
Stayed 1 night in May 2024

6/10 Okay

Eryn

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This property is clearly older and while that is not necessarily a problem, there is some maintenance that needs to be addressed. There was very noticeable water damage to the sealing of the shower and the sink faucet was loose enough to move around whenever you touch it even lightly. The hot water kettle kept turning off (which is fine if you keep turning it back on) but it had a smell that I wasn’t a fan of. The staff was kind and helpful when we saw them but this is a very large building (apparently part time-share) and only spoke to a couple of people the two days we were there. Overall, the beds were soft, the water pressure was good, and the room was okay for the price. If it were a little closer to the city or the property was in a little better condition it would have been solid.
Stayed 2 nights in May 2024

8/10 Good

Rick

Travelled with family
Liked: Cleanliness, staff & service
The hotel setting is wonderful it’s nicely situated on a lake and is in a very quiet location. Mostly things were good although the property is definitely showing its age. Needs a little TLC.
Stayed 3 nights in Mar 2024

10/10 Excellent

ranjit

Liked: Cleanliness, staff & service, property conditions & facilities
I like this property
Stayed 1 night in May 2024