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Grand Cosmos Resort Ruisui Hualien

5.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Cosmos Resort Ruisui Hualien

Property grounds
Property amenity
Exterior
Royal Villa | Premium bedding, down duvets, pillow-top beds, free minibar
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Breakfast included
  • Spa
  • Gym

Explore the area

Map
No.368, Sec. 2, Wenquan Rd., Ruisui, Hualien County, 97841
  • Wuhe Mountain
    4 min drive
  • Ruisui Ranch
    5 min drive
  • Ruisui Hot Spring
    5 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Pet Villa Quad Room

Pet Villa Quad Room | Premium bedding, down duvets, pillow-top beds, free minibar

Pet Villa Quad Room

  • 53 sq m
  • Resort view
  • Sleeps 6
  • 2 King Beds

View all photos for Family Villa Garden Room

Premium bedding, down duvets, pillow-top beds, free minibar

Family Villa Garden Room

  • 60 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Mansion Family Quad Room for 2 people

Premium bedding, down duvets, pillow-top beds, free minibar

Mansion Family Quad Room for 2 people

  • 83 sq m
  • Resort view
  • Sleeps 3
  • 2 King Beds

View all photos for Family Villa Quad for 2 people

Premium bedding, down duvets, pillow-top beds, free minibar

Family Villa Quad for 2 people

  • 53 sq m
  • Resort view
  • Sleeps 3
  • 2 King Beds

View all photos for Castle Family Quad for 2 people

Premium bedding, down duvets, pillow-top beds, free minibar

Castle Family Quad for 2 people

  • 60 sq m
  • Resort view
  • Sleeps 3
  • 2 King Beds

View all photos for Mansion Grand Deluxe Quad Room

Mansion Grand Deluxe Quad Room | Premium bedding, down duvets, pillow-top beds, free minibar

Mansion Grand Deluxe Quad Room

  • 93 sq m
  • Resort view
  • Sleeps 8
  • 3 King Beds

View all photos for Mansion Family Suite

Mansion Family Suite | Premium bedding, down duvets, pillow-top beds, free minibar

Mansion Family Suite

  • 99 sq m
  • Resort view
  • Sleeps 10
  • 4 King Beds

View all photos for Mansion Family Quad Room

Premium bedding, down duvets, pillow-top beds, free minibar

Mansion Family Quad Room

  • 83 sq m
  • Resort view
  • Sleeps 6
  • 2 King Beds

View all photos for Mansion Deluxe Quad Room

Mansion Deluxe Quad Room | Premium bedding, down duvets, pillow-top beds, free minibar

Mansion Deluxe Quad Room

  • 93 sq m
  • Resort view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Mansion Superior Double Room

Mansion Superior Double Room | Premium bedding, down duvets, pillow-top beds, free minibar

Mansion Superior Double Room

  • 40 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Castle Deluxe suite

Castle Deluxe suite | Premium bedding, down duvets, pillow-top beds, free minibar

Castle Deluxe suite

  • 132 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Castle Family Suite

Castle Family Suite | Premium bedding, down duvets, pillow-top beds, free minibar

Castle Family Suite

  • 132 sq m
  • Resort view
  • Sleeps 6
  • 2 King Beds and 1 Single Bunk Bed

View all photos for Castle Family Quad Room

Premium bedding, down duvets, pillow-top beds, free minibar

Castle Family Quad Room

  • 60 sq m
  • Resort view
  • Sleeps 6
  • 2 King Beds

View all photos for Castle Superior Twin Room

Castle Superior Twin Room | Premium bedding, down duvets, pillow-top beds, free minibar

Castle Superior Twin Room

  • 50 sq m
  • Resort view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Superior Villa

Superior Villa | Premium bedding, down duvets, pillow-top beds, free minibar

Superior Villa

  • 83 sq m
  • Resort view
  • Sleeps 6
  • 2 King Beds

View all photos for Castle Superior Double Room

Castle Superior Double Room | Premium bedding, down duvets, pillow-top beds, free minibar

Castle Superior Double Room

  • 50 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Villa Quad Room

Premium bedding, down duvets, pillow-top beds, free minibar

Family Villa Quad Room

  • 53 sq m
  • Resort view
  • Sleeps 6
  • 2 King Beds

View all photos for Royal Villa

Royal Villa | Premium bedding, down duvets, pillow-top beds, free minibar

Royal Villa

  • 301 sq m
  • Resort view
  • Sleeps 8
  • 3 King Beds

View all photos for Premier Villa

Premier Villa | Premium bedding, down duvets, pillow-top beds, free minibar

Premier Villa

  • 301 sq m
  • Resort view
  • Sleeps 8
  • 3 King Beds

View all photos for Deluxe Villa

Deluxe Villa | Premium bedding, down duvets, pillow-top beds, free minibar

Deluxe Villa

  • 165 sq m
  • Resort view
  • Sleeps 10
  • 4 King Beds

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About this property

Grand Cosmos Resort Ruisui Hualien

Suburban hotel with 3 restaurants and full-service spa
3 restaurants, a full-service spa and free water park access are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and free train station pick-up. Additionally, an indoor pool, 2 bars/lounges and a fitness centre are on-site.
Grand Cosmos Resort Ruisui Hualien offers 198 air-conditioned accommodations with free minibar items and minibars. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 49-inch LCD televisions come with cable channels. Bathrooms include dressing gowns, bidets and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Hot springs, complimentary bicycles and a complimentary water park with a lazy river and waterslides are featured at the hotel. An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include Thai massages, facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Public bath/onsen services include an indoor mineral hot spring (onsen). The ryokan bathing area is open from 7:00 AM to 10:00 PM. There are hot springs on site.

Our customers tell us that they enjoy the overall property condition at Grand Cosmos Resort Ruisui Hualien. During your stay, you'll be within walking distance of Ruisui Hot Spring. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at one of the 3 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Splash around at the free water park with a lazy river or swim in the indoor pool
  • Treat yourself to body treatments, hydrotherapy or manicures and pedicures at the spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes hot springs, a gym and a steam room
  • Just a 5-minute drive from Ruisui Hot Spring and 7 minutes from Ruisui Cinglian Temple
  • Free train station pick-up and train station drop-off shuttle service
  • Dogs welcome free of charge (restrictions apply)
Grand Cosmos Resort Ruisui Hualien offers its guests a full-service spa, hot springs, and a complimentary water park. There are 3 restaurants on site, along with a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business centre and 5 meeting rooms are available. An indoor pool, a children's pool, and a fitness centre are also featured at the luxury Grand Cosmos Resort Ruisui Hualien. A train station pick-up shuttle and A train station drop-off shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 5-star Ruisui hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
芳泉百匯 – On-site buffet restaurant.
Prime Ome – On-site steakhouse. Open daily.
美饌廣場 – On-site restaurant. Open daily.
城堡音樂酒吧 – On-site bar. Open daily.
Prime One Bar – On-site lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 11:00 AM to 5:00 PM
  • Free train station drop-off
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 3 restaurants

Restaurants on site

  • Prime Ome
  • Prime One Bar
  • 城堡音樂酒吧
  • 美饌廣場
  • 芳泉百匯

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Books
  • Children's pool
  • Free bicycle rentals
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Hot springs
  • Indoor pool
  • Karaoke
  • Lazy river
  • Library
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free cot
  • Free water park access
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Playground
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hot springs
  • Hydrotherapy
  • Indoor mineral hot springs (onsen)
  • Manicures/pedicures
  • Public bath open from 7:00 AM - 10:00 PM
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Castle or Manor areas]
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Grand Cosmos Resort Ruisui Hualien offers transfers from the train station. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The check-in location differs from the property location. To check in, guests will need to go to Castle or Manor areas
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Property Registration Number 交觀業字第1508號

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Grand Cosmos Resort Hualien
Grand Cosmos Ruisui Hualien
Grand Cosmos Hualien
Cosmos Ruisui Hualien Ruisui
Grand Cosmos Resort Ruisui Hualien Hotel
Grand Cosmos Resort Ruisui Hualien Ruisui
Grand Cosmos Resort Ruisui Hualien Hotel Ruisui

Grand Cosmos Resort Ruisui Hualien Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 104 out of 183 reviews" "
Rating 8 - Good. 59 out of 183 reviews" "
Rating 6 - Okay. 11 out of 183 reviews" "
Rating 4 - Poor. 5 out of 183 reviews" "
Rating 2 - Terrible. 4 out of 183 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A relaxing and full service resort
Stayed 3 nights in Apr 2023

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for families
Wonderful stay for families with kids! Highly recommend a two night stay in order to use all the facilities.
Stayed 2 nights in Jul 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Stayed 1 night in Jul 2020

10/10 Excellent

YUNG CHIH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Need more cleaning maintenance Very friendly staff and environment for kids
Stayed 2 nights in Sep 2019

10/10 Excellent

Chung-Hua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

SHIH LIANG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

TZU LING

Stayed 1 night in Feb 2024

10/10 Excellent

Ching

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
瑞穗環境悠哉、是個放鬆好去處 旅館設施齊備、房間內泡湯池大、清潔程度優
Stayed 2 nights in Feb 2024

10/10 Excellent

KWAI CHI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店特別的設施
家庭旅行加上有小朋友，是一間很好的選擇，酒店內的設施合一家大小。我個人比較喜歡有一個市集在酒店內給客人選擇自己喜歡的物品。
Stayed 1 night in Jan 2024

6/10 Okay

CHANG MAO

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
入住時，感覺不錯唯一敗筆就是退房時服務很差，因為是入住莊園離上下行李地方算遠，結果讓我們在外面苦等冷風收收，行李車也沒來在外面吃冷風吃的10幾分鐘，最後還是自己推著行李到大門口何其可惡，下次不會來了
Stayed 1 night in Jan 2024

10/10 Excellent

Jia Chun

Stayed 1 night in Dec 2023

10/10 Excellent

Cheng-Wei

Stayed 1 night in Dec 2023

10/10 Excellent

Chin-Chuan

Stayed 1 night in Oct 2023

10/10 Excellent

CHIEN JUI

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

LIHSUEH

Stayed 1 night in Sep 2023

10/10 Excellent

Tzu Ling

Liked: Amenities, property conditions & facilities
沒有、很好
Stayed 1 night in Sep 2023

10/10 Excellent

shing fung Dickson

Stayed 4 nights in Aug 2023

10/10 Excellent

春縈

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
設施可再延長使用時間
Stayed 2 nights in Jul 2023

10/10 Excellent

VANESSA

Stayed 1 night in Jul 2023

8/10 Good

HSIENCHENG

Stayed 2 nights in Jul 2023

8/10 Good

HSI-YI

Stayed 1 night in Jun 2023

8/10 Good

Tsengju

Stayed 1 night in Apr 2023

8/10 Good

SHUHUNG

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
ㄧ應健全的住宿，可惜就設施的維持稍微差了些