Holiday Inn Express & Suites Ruston, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Ruston, an IHG Hotel

Exterior
Property amenity
Seasonal outdoor pool, open 11 AM to 10 PM, pool loungers
Reception
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Air conditioning
  • Parking included
  • Breakfast included

Explore the area

Map
1312 Hospitality Street, Ruston, LA, 71270
  • Louisiana Military Museum
    4 min drive
  • Railroad Park
    5 min drive
  • Louisiana Tech University
    5 min drive

Room options

Standard Room

  • Sleeps 2
  • 1 Single Bed

Suite, Multiple Beds, Accessible (Accessible Tub)

  • Sleeps 6
  • 2 King Beds

Suite, Multiple Beds, Accessible (Communication)

  • Sleeps 6
  • 2 King Beds

Standard Room, 1 King Bed, Accessible (Communication)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 2 King Beds

Standard Room, Multiple Beds

  • Sleeps 4
  • 2 King Beds

Suite, Multiple Beds, Accessible (Communication, Roll-In Shower)

  • Sleeps 6
  • 2 King Beds

Suite, 1 King Bed, Accessible (Communication)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds (2 King Beds)

  • Sleeps 6
  • 2 King Beds

Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Ruston, an IHG Hotel

Hotel with free breakfast, near Louisiana Military Museum
This hotel features a 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site.
Holiday Inn Express & Suites Ruston, an IHG Hotel offers 84 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. Premium satellite televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Ruston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Ruston, an IHG Hotel. During your stay, you'll be close to Louisiana Military Museum. Free breakfast, free WiFi in public areas and free self-parking are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Louisiana Military Museum and a few minutes from Railroad Park
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Holiday Inn Express & Suites Ruston, an IHG Hotel offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 1200 square feet (111 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Holiday Inn Express & Suites Ruston, an IHG Hotel. Free self parking is available.
Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,200 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2016

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 11 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Ruston Hotel
Holiday Inn Express Ruston
Holiday Inn Express Suites Ruston
Holiday Inn Express & Suites Ruston, an IHG Hotel Hotel
Holiday Inn Express & Suites Ruston, an IHG Hotel Ruston
Holiday Inn Express & Suites Ruston, an IHG Hotel Hotel Ruston

Holiday Inn Express & Suites Ruston, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 189 out of 308 reviews" "
Rating 8 - Good. 69 out of 308 reviews" "
Rating 6 - Okay. 22 out of 308 reviews" "
Rating 4 - Poor. 12 out of 308 reviews" "
Rating 2 - Terrible. 16 out of 308 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cathy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall review.
We were pleased with the cleanliness of the room, beds were comfortable and King size, excellent for us. The breakfast was sub par, they were out of several foods, we were told because they were busy the day before and ran out of food. What they served was not good. Very few options. I am glad it wasn’t a big deal for us because we are not breakfast people, but there was no coffee creamer, we didn’t like that.
Stayed 1 night in Jul 2024

8/10 Good

Kiante

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the facility. Very clean and accommodating. I will be back for frequent use.
Stayed 2 nights in Aug 2024

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious! We had two king beds, a sleeper sofa and two tvs! The staff was helpful and nice! The breakfast was nice and the hotel was super clean!
Stayed 2 nights in Aug 2024

10/10 Excellent

Holli

Stayed 1 night in Aug 2024

10/10 Excellent

Gay

Stayed 1 night in Aug 2024

2/10 Terrible

Noah

Stayed 1 night in Aug 2024

2/10 Terrible

Olivia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
There was a bad smell and we had to transfer through 3 different rooms because none of them were clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Aug 2024

8/10 Good

Adrianna

Liked: Cleanliness, staff & service, property conditions & facilities
I think there may have been some kind of water leak while we were staying - there was somewhat of a musty smell, and they were catching a few leaks with large bins. Overall, the staff was excellent, it was clean, just had a smell of mustiness/water.
Stayed 2 nights in Aug 2024

4/10 Poor

Tina

I paid at the property for the extra night with cash and they still charged my credit card and I have not gotten the funds put back on my credit card
Stayed 1 night in Aug 2024

8/10 Good

Janet

Stayed 1 night in Aug 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Donald

Liked: Staff & service
Very friendly and cost efficient but...
Staff was very friendly. Least expensive Holiday Inn Express I've ever stayed in which is a plus. Breakfast was good. Rooms were modern with plenty of USB outlets. First room had an issue with the air condition which caused us to have to move rooms in the middle of the night. The rooms had a slight smell probably due to the AC issues. The room across from us had A/C issues as well and the hall had a smell. Maybe just struggling with the Louisiana summertime heat? The bathroom door wouldn't close in the room we ended up moving into which was a little annoying but otherwise the room was okay.
Stayed 1 night in Jul 2024

10/10 Excellent

Zak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay as we traveled through.
Stayed 1 night in Jul 2024

8/10 Good

Courtney

Stayed 1 night in Jul 2024

10/10 Excellent

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot breakfast and clean facilities.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stop for the night
Stayed 1 night in Jul 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Leonard

Stayed 1 night in Jul 2024

10/10 Excellent

Tremaine

Everything was great
Stayed 1 night in Jul 2024

10/10 Excellent

ernie

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, everyone was friendly, hotel was clean and breakfast was great!
Stayed 1 night in Jun 2024

10/10 Excellent

Lestavia, Stone Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious rooms
Stayed 4 nights in May 2024

6/10 Okay

Michelle

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Staff & service
Very disappointed in the breakfast Saturday morning. Went down stairs around 8:30ish, breakfast was over at 9:30. The place was filthy. No clean tables, pancake machine was out of service, no gravy...rang bell to ask worker about food option available and she was very rude. Stated pancake machine was broke. That she was making more gravy, which took about 30 minutes to bring more out, biscuits were burned. I could go on and on, just very displeased that we paid $652 for a 2 night stay and had to go somewhere else both morning for breakfast. Only 1 elevator was working for a busy weekend at capacity.
Stayed 2 nights in May 2024