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Harbor House Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Harbor House Inn

Premium Room, 1 Queen Bed with Sofa bed | Free WiFi
Front of property
View from property
Front of property
Aerial view

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
103 General Smith Drive, Sackets Harbor, NY, 13685
  • Sackets Harbor Battlefield State Park
    6 min walk
  • Yellow Barn Winery
    5 min drive
  • Westcott Beach State Park
    6 min drive
  • Watertown, NY (ART-Watertown Intl.)
    13 min drive

Room options

View all photos for Room, 2 Queen Beds (First Floor)

Room, 2 Queen Beds (First Floor) | Free WiFi

Room, 2 Queen Beds (First Floor)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Soaking Tub

Deluxe Room, 1 King Bed, Soaking Tub | Free WiFi

Deluxe Room, 1 King Bed, Soaking Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed

Premium Room, 1 Queen Bed with Sofa bed | Free WiFi

Premium Room, 1 Queen Bed with Sofa bed

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Basic Single Room

Basic Single Room | Free WiFi

Basic Single Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Multiple Beds, Accessible

Room, Multiple Beds, Accessible | Free WiFi

Room, Multiple Beds, Accessible

  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Trundle Bed

View all photos for Room, 2 Queen Beds, Soaking Tub

Room, 2 Queen Beds, Soaking Tub | Free WiFi

Room, 2 Queen Beds, Soaking Tub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Studio Suite

Basic Studio Suite | Free WiFi

Basic Studio Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 2 Queen Beds (Third Floor)

Basic Room, 2 Queen Beds (Third Floor) | Free WiFi

Basic Room, 2 Queen Beds (Third Floor)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Room, 1 King Bed, Harbour View

Panoramic Room, 1 King Bed, Harbour View | Free WiFi

Panoramic Room, 1 King Bed, Harbour View

  • Harbour view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Free WiFi

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About this property

Harbor House Inn

Hotel with free parking, a quick walk to Lake Ontario
Along with a fitness centre, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include tour/ticket assistance and a vending machine. Housekeeping is available on request.
Harbor House Inn offers 29 accommodations with a hairdryer and free toiletries. 32-inch flat-screen televisions come with satellite channels and Netflix. This Sackets Harbor hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a fitness centre.
During your stay at Harbor House Inn, you're just a quick walk from Lake Ontario. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Amenities include a vending machine, coffee/tea in a common area and a water dispenser
  • On-site recreation includes a gym
  • Within a 10-minute walk of Sackets Harbor Battlefield State Park and Lake Ontario
  • Free airport shuttle service
As a guest of Harbor House Inn, you'll find a fitness centre, a vending machine, and tour/ticket assistance. Public spaces have free WiFi. A roundtrip airport shuttle is free (available 24 hours). Harbor House Inn also features coffee/tea in common area and a water dispenser. Free self parking is available.

This Sackets Harbor hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Built in 1990
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Netflix

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system and a first aid kit
The front desk at this property is open daily from 9:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Harbor House Inn Sackets Harbor
Ontario Place Hotel Sackets Harbor
Ontario Place Sackets Harbor
Harbor House Sackets Harbor
Harbor House Inn Hotel
Harbor House Inn Sackets Harbor
Harbor House Inn Hotel Sackets Harbor

Harbor House Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 186 out of 271 reviews" "
Rating 8 - Good. 50 out of 271 reviews" "
Rating 6 - Okay. 23 out of 271 reviews" "
Rating 4 - Poor. 9 out of 271 reviews" "
Rating 2 - Terrible. 3 out of 271 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

william

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property, well decorated lots of amenities. Clean clean clean!!
Stayed 1 night in Aug 2024

10/10 Excellent

kenneth

Liked: Cleanliness, property conditions & facilities
Everything was good but it would have been nice to have coffee available.
Stayed 1 night in Aug 2024

6/10 Okay

Roberta

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Very average stay!
Our experience was just average… The air conditioner did not cool off the room hardly at all. There is a street light that is blurring in the window and you can’t pull the shade down because the air conditioner is there so you can’t turn over you have to face the wall and it lights up the room pretty good Overall not a very good experience. There were two robes in the room, but they were both size small so I got to wear one but not my friend. I’m not sure why there would ever be too small put in a room, but that is what we had lol the woman that barely had time to check us in because she was leaving Was more concerned about the time. The expensive room was definitely not worth it. Breakfast we were told was not served until 8 o’clock, so for all of us who had to get up and leave very early there was nothing
Stayed 1 night in Aug 2024

8/10 Good

Kay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
The staff was helpful and friendly, room, linens, bath very clean. Only negative was lack of cell reception (making, receiving calls) in room and “breakfast” was limited with everything pre-packaged.
Stayed 1 night in Aug 2024

10/10 Excellent

Theodore, Farr West

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Nice, comfortable, and close to restaurants.
Stayed 1 night in Aug 2024

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just lovely ! A perfect stay, the owner brought us a bottle of chilled champagne to us to help celebrate our wedding anniversary
Stayed 3 nights in Aug 2024

10/10 Excellent

Joy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the easy check-in, the convenient coffee station on each floor was great.
Stayed 1 night in Aug 2024

10/10 Excellent

miralema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice room. Walkable and safe.
Stayed 2 nights in Jul 2024

4/10 Poor

Julie

Liked: Cleanliness
Disliked: Staff & service
The room unbeknownst to us was in a state of renovation. Peeling wallpaper and water stained ceiling. We were not aware that this would be what the hotel was like. Pictures of the hotel showed pretty rooms and a walk through the hotel were the beautiful rooms. We were on a 3 floor no elevator. Called desk because a bunch of bugs got into the room and it was suggested they can though the window air conditioner. He offered to come up to vacuumed them. Asked why we were given this room and they said we made our reservation on Expedia and it should have been noted the room was being renovated he also complained that Expedia charges 17 percent to which I found off putting since it helped us find accommodations since we didn’t know the area . Feel like we were misled and once there had no recourse as it was late and we lugged our stuff up to 3 floor. During check in no one offered to assist us and the lady checking us in was not helpful or friendly with providing information. Overall meh
Stayed 1 night in Jul 2024

4/10 Poor

Ross

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Breakfast and its service was very poor. Inconsistent availability. For the price charged, this was unacceptable
Stayed 3 nights in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The owner was very accommodating, made sure we were getting the suite we would like best, and had a very nice bottle of champagne and set up in our room so we could celebrate our 33rd wedding anniversary. The hotel was very quiet, right on the lake, and was an easy walk to the town. We enjoyed our stay and would return.
Stayed 1 night in Jun 2024

8/10 Good

Alicia

Stayed 1 night in Jun 2024

10/10 Excellent

Lynda G

Stayed 1 night in Jun 2024

8/10 Good

Charles

Stayed 2 nights in Jun 2024

6/10 Okay

Tom

Travelled with family
Disliked: Staff & service, amenities
Cleaning and laundry services don't exist. We asked to have our trash emptied after the second day and it was never done. No one ever at the front desk. For the cost of the room, I was disappointed to see mold, torn wall paper, a bathroom light that goes off when the shower is on and no elevator.
Stayed 3 nights in Jun 2024

8/10 Good

Sharon

Stayed 1 night in Jun 2024

6/10 Okay

Maria

Liked: Staff & service
Disliked: Property conditions & facilities
The pillows were very hard. And the plumbing was very noisy. I could hear the upstairs flushing the toilet quite loudly.
Stayed 1 night in Jun 2024

8/10 Good

Glendalis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious.
Stayed 2 nights in May 2024

6/10 Okay

Jill

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Weird experience
A very strange experience. Woman who checked me in, then walked me to my room instead of just handing me the key. When we got there the door was wide open. No attention to details in our room. There was so much wrong with this place. Two outside entrances were easily accessible to people not staying at the hotel. Teeny ice machine at breakfast nook had very old looking ice. Really in need of many minor repairs and a good cleaning. A drippy red/brown stain on the bathroom outlet, old in wall tissue holder is empty, so then get rid of it. A strange toilet roll looking soap holder looking thing, I have no idea what it is. Badly painted over items, old screw holes etc. A sign on the inside of the room saying masks are required. It’s 2024, has no one noticed this sign in 2 or 3 years? I’m pretty sure that someone was living in our room for quite a while, there are a lot of personal items under the sink. Food, change in a cup, beard oil, 7 more items. I’m sure they moved right back in when we left. Robes in size men’s L and women’s small. Most women can’t fit into a small, but okay. Soaking tub was a nice touch, but it was filthy and full of dust and many dead gnats. Also, the cold water handle was missing. Two large dead spiders in the bathroom right in view. Like has anyone cleaned lately? Very dusty half wall shelf as you first walk in the room. Dust shot into my face as I turned the air conditioner on. Positives - walking distance to everything in town.
Stayed 1 night in May 2024

6/10 Okay

Jill

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Weird experience
A very strange experience. Woman who checked me in then walked me to my room instead of just handing me the key. When we got there the room was wide open. No attention to details in our room. There was so much wrong, check out the captions to my 8 attached photos. Two entrances were easily accessible to people not staying at the hotel. Teeny ice machine at breakfast nook had very old looking ice. Really in need of many minor repairs and a good cleaning.
So much in one photo. A drippy stain of some sort on the outlet, empty tissue holder although there was a different shaped box on the sink. Poorly covered screw holes or something. And what’s that, a toilet roll holder? A soap dish? No one knows.
I’m pretty sure that someone lives in out assigned room and they just vacated for the night. This is about of stuff to leave behind and not to be found by the cleaner. Though I think no cleaner has been in there in a very long time.
Masks required? In 2024? No one has noticed this sign recently?
Robes were men’s size L and women’s size small lol. The average American women’s sizes definitely not small.
Stayed 1 night in May 2024

10/10 Excellent

Brianne

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Inn located in the heart of Sackets Harbor. Walking distance to all restaurants and shops, as well as historic sites. Every detail accounted for inside the rooms. Absolutely stunning.
Stayed 1 night in May 2024