10/10 Excellent
Steven
Travelled with partner
26 Nov 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Myra, Jolene, and Max were super efficient and helpful. Honestly everyone there was! Booked my stay for a Pokémon tournament happening in the downtown area, I didn't even know they offered a shuttle to the convention center, free of charge! (Only thought it was from-to the airport) They let me know when I was waiting for an Uber, and asked the shuttle guys to take us. Was super helpful and considerate.
The only issue that they didn't have control over was poor Wi-Fi. Jolene offer us another Wi-Fi to use instead of the default one the hotel comes with and still was a poor connection. She really tried to help and loved that she did that. She instructed us to make sure we forget the previous Wi-Fi and still was not a great connection. We couldn't join the last tournament day of Pokémon due to it disconnect and reconnect issue as we needed to upload our results via Switch & Computer early times in the morning. Overall a pleasant stay and would book again.. but, with a hotspot next time. That's our own fault 😊
The area around does have a lot of homeless around but has very convenient areas like a Chervon gas station, McDonald's, and Denny's for last minute walking distance things.
Breakfast was satisfactory. The staff there managing the breakfast room was so lovely, and helpful. Let them do the waffle-thingy for you! It does get messy if you do it wrong.
Cleaning staff was great too!
Would stay again.. but, with a hotspot.
Thank you all for everything! Keep at it.
Steven
Stayed 4 nights in Nov 2024