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SureStay Plus Hotel by Best Western Rocklin

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for SureStay Plus Hotel by Best Western Rocklin

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Individually furnished, desk, laptop workspace, iron/ironing board
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar) | Room amenity
Reception
Room amenity
Individually furnished, desk, laptop workspace, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • Parking included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
4480 Rocklin Rd, Rocklin, CA, 95677
  • Sierra College
    ‪5 min walk‬
  • Quarry Park
    ‪11 min walk‬
  • Golfland Sunsplash
    ‪5 min drive‬
  • Sacramento, CA (SMF-Sacramento Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar) | Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 26.4 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Days Inn by Wyndham Rocklin/Sacramento

Pool
Hot tub
Breakfast included
Parking included
3.5 out of 5, Good, (1006)
The price is CHF 84
for 1 room
includes taxes & fees
16 Feb - 17 Feb
Days Inn by Wyndham Rocklin/Sacramento

About this property

SureStay Plus Hotel by Best Western Rocklin

Hotel with free parking, a quick walk to Sierra College
Along with coffee/tea in a common area, this smoke-free hotel has a business centre and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a TV in a common area and camper van/bus/lorry parking are on-site.
SureStay Plus Hotel by Best Western Rocklin offers 104 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. 40-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Rocklin. During your stay, you're just a quick walk from Sierra College. Features include free WiFi in public areas and free self-parking, plus a business centre.
  • Free WiFi
  • Free self-parking
  • To-go breakfast served daily for a fee
  • Amenities include a business centre, multilingual staff and a lift
  • Guests speak favourably about the clean guestrooms and the breakfast
  • 5 minutes by foot from Sierra College and a 2-minute drive from Johnson-Springview Park
  • Dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. You'll find a business centre on site. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Rocklin. Free self parking is available.

This Rocklin hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Breakfast to-go available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Handrails in hallways (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heritage Express Rocklin
SureStay Plus Hotel Best Western Rocklin
Heritage Inn Express
Heritage Hotel Express Rocklin
Heritage Inn Express Rocklin Hotel Rocklin
Heritage Express
SureStay Plus Best Western Rocklin
Surestay Plus By Best Rocklin
SureStay Plus Hotel by Best Western Rocklin Hotel
SureStay Plus Hotel by Best Western Rocklin Rocklin
SureStay Plus Hotel by Best Western Rocklin Hotel Rocklin

SureStay Plus Hotel by Best Western Rocklin Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 334 out of 1012 reviews" "
Rating 8 - Good. 214 out of 1012 reviews" "
Rating 6 - Okay. 177 out of 1012 reviews" "
Rating 4 - Poor. 132 out of 1012 reviews" "
Rating 2 - Terrible. 155 out of 1012 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are so friendly property is clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
It was a great Stay. Everyone was very friendly and the breakfast was really nice and we got a treat bag when we arrived. That was special.
Stayed 1 night in Nov 2024

2/10 Terrible

Christine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel seems like it could be a nice property but it is pretty run down. Our room had a weird smell, kind of musty. The floors were dirty and had had sand or gravel pieces that I stepped on. The bed was lumpy and when I laid down I could hear the springs making noises. The bathroom did not have a fan so after I showered the room was very steamy. The air conditioner did not work very well. The worst part of the stay was that the fire alarm went off at 3:00 in the morning and again about 30 minutes later. I was told it was due to someone smoking in their room. The next morning. We could not wait to leave the hotel. There was a breakfast room with people getting breakfast, but honestly we did not try it or even get coffee. When I checked out the lady at the desk didn't even ask how our stay was. Pretty disappointing. We will definitely be staying somewhere else next time.
Stayed 1 night in Oct 2024

10/10 Excellent

Alejandro

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property maintained every day pretty clean is a busy place. Definitely a place for budget.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Kaavya

Travelled with group
Decent
Stayed 3 nights in Oct 2024

10/10 Excellent

Bennie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

2/10 Terrible

KIMBERLY

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel was extremely dirty. When I arrived it had towels on the ground in the bathroom and pubic hair in the bath. I killed a few cockroaches while in my room. And our deadbolt on the door did not work. I will not ever stay there again. Super disappointing, as I usually really like Best Western hotels.
Stayed 1 night in Oct 2024

6/10 Okay

Matt

Travelled with family
Disliked: Cleanliness, room comfort
Meh stay
Room wasn't ready at 4 because of no towels. Ceiling had something spattered on it. Bed was hard as a rock.
Stayed 1 night in Oct 2024

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Jeralynne

Liked: Cleanliness, staff & service, property conditions & facilities
I accidentally left my husbands leather jacket after I checked out. I realized it 8 hours later and called to see if the housekeeper turned it in, and she did!! Honest, reliable worker, friendly night clerk and morning clerk. Quick check on/out. Thanks so much for the wonderful stay!
Stayed 1 night in Oct 2024

4/10 Poor

Osvaldo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uno de mis cuartos no me puede bañar porque la tina no servía
Stayed 1 night in Oct 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Takuto, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Serhii

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Delia

Travelled with family
Average stay
The area was sketchy, a lot of people loitering in the parking lot. There were no laundry rooms to wash your clothing and the fire alarm went off twice in the early hours of the morning, for no reason.
Stayed 2 nights in Oct 2024

8/10 Good

Jonathan, Carson City

Travelled with partner
Sketchy
Stayed 1 night in Oct 2024

6/10 Okay

Gordon

Stayed 1 night in Oct 2024

4/10 Poor

Robin

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Don’t do it.
Someone was smoking pot on the floor. The room smelled terrible, the fire alarm went off twice. My clothes now smell like pot bc it was so strong.
Stayed 1 night in Oct 2024

2/10 Terrible

Jeffrey

Disliked: Cleanliness, property conditions & facilities
The room had BEDBUGS. I need a refund
Stayed 1 night in Oct 2024

10/10 Excellent

Lawaun

Stayed 1 night in Oct 2024

2/10 Terrible

Kenneth

Liked: Property conditions & facilities
Disliked: Staff & service
Not friendly nor uncomfortable staff at front desk. We went to Larks spur whom was very friendly
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

.
Stayed 1 night in Oct 2024

10/10 Excellent

Kimrey, Quincy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how friendly and accommodating the staff always is. The rooms are clean and comfortable. They accept pets. The price is reasonable for today's economy. But, what I look forward to the most is the free breakfast! Not simply a continental breakfast but scrambled eggs, fried potatoes and sausage along with the normal hotel/motel fare.
Stayed 1 night in Oct 2024

6/10 Okay

Miki

Stayed 2 nights in Aug 2024