Crowne Plaza Hong Kong Kowloon East, an IHG Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Hong Kong Kowloon East, an IHG Hotel

City shuttle
Seasonal outdoor pool
Exterior
Junior Suite, 1 King Bed, Terrace, City View (Terrace Access) | Minibar, in-room safe, desk, soundproofing
Daily buffet breakfast (HKD 283.3 per person)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Gym
  • Room service

Explore the area

Map
Tower 5, 3 Tong Tak Street, Tseung Kwan O, Sai Kung
  • Junk Bay
    3 min drive
  • Tze Yuet Heen 紫粵軒
    1 min walk
  • Hong Kong Tseung Kwan O Station
    5 min walk
  • Hong Kong (HKG-Hong Kong Intl.)
    50 min drive

Room options

Standard Room (Upgraded)

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

Premium Room, 1 King Bed, City View

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Garden View (High Floor)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, City View (High Floor)

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, City View (High Floor)

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Garden View

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, City View

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room

  • 36 sq m
  • Sleeps 2
  • 1 Single Bed

Suite, 1 Bedroom, Garden View

  • 79 sq m
  • Sleeps 3
  • 1 Single Bed

Standard Room, 1 King Bed, Accessible

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Single Beds, City View (High Floor)

  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Suite, 1 Bedroom, Mountain View

  • 114 sq m
  • Mountain view
  • Sleeps 3
  • 1 Single Bed

Standard Room, 2 Single Beds, City View

  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Standard Room, 2 Single Beds, Garden View (High Floor)

  • 36 sq m
  • Sleeps 3
  • 2 Single Beds

Junior Suite, 1 King Bed, Terrace, City View (Terrace Access)

  • 74 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Single Beds, Garden View

  • 36 sq m
  • Sleeps 3
  • 2 Single Beds

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About this property

Crowne Plaza Hong Kong Kowloon East, an IHG Hotel

Luxury hotel connected to a shopping centre in Tseung Kwan O with 3 restaurants
This hotel features 3 restaurants, a fitness centre and a bar/lounge. Free WiFi in public areas and a free shopping centre shuttle are also provided. Other amenities include a sauna, valet parking and 24-hour room service.
Crowne Plaza Hong Kong Kowloon East, an IHG Hotel offers 359 air-conditioned accommodations with minibars and a safe. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a rainfall showerhead and a hydromassage showerhead, dressing gowns, slippers and complimentary toiletries.

LCD televisions are featured in guestrooms. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna, a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Hong Kong Kowloon East, an IHG Hotel. During your stay, you'll be connected to a shopping centre and close to Kowloon Bay. Features include free WiFi in public areas and free train pick-up service, plus 3 restaurants.
  • Free Wi-Fi in some public areas
  • Enjoy Fusion cuisine while dining at The Chefs Table
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • 5 minutes by car from Kowloon Bay and 9 minutes from Victoria Harbour
  • Free train station pick-up, train station drop-off and shopping centre shuttle service
Crowne Plaza Hong Kong Kowloon East, an IHG Hotel offers its guests a seasonal outdoor pool, a sauna, and a fitness centre. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. The luxury Crowne Plaza Hong Kong Kowloon East, an IHG Hotel also features tour/ticket assistance, a garden, and concierge services. A shopping centre shuttle, A train station pick-up shuttle and A train station drop-off shuttle are free. For a fee, parking is available.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
The Chefs Table – This restaurant specialises in Fusion cuisine and serves breakfast, lunch and dinner.
Tze Yuet Heen – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Cielo – This steakhouse serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 9:00 AM to 8:00 PM
  • Train station shuttle at scheduled times
  • Free shopping centre shuttle
  • Free train station drop-off
  • Valet parking on site (HKD 600 per day)

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: HKD 283.30 for adults and HKD 228.80 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Cielo
  • The Chefs Table
  • Tze Yuet Heen

Things to do

  • Bicycle rentals
  • Gym
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 495.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 283.3 for adults and from HKD 228.8 for children
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 495.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crowne Plaza Hong Kong Kowloon East, an IHG Hotel offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open on 01 April and close on 30 November.
  • Pool access available from 8:00 AM to 8:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hong Kong Kowloon East
Crowne Plaza Hotel Kowloon Hong Kong East
Crowne Plaza Hong Kong Kowloon East Hotel
Crowne Plaza Hong Kong Hotel
Crowne Plaza Hong Kong
Crowne Plaza Hong Kong Kowloon East
Crowne Plaza Hong Kong Kowloon East, an IHG Hotel Hotel
Crowne Plaza Hong Kong Kowloon East, an IHG Hotel Sai Kung
Crowne Plaza Hong Kong Kowloon East, an IHG Hotel Hotel Sai Kung

Crowne Plaza Hong Kong Kowloon East, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 536 out of 1000 reviews" "
Rating 8 - Good. 355 out of 1000 reviews" "
Rating 6 - Okay. 64 out of 1000 reviews" "
Rating 4 - Poor. 21 out of 1000 reviews" "
Rating 2 - Terrible. 24 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Ching Man Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2024

10/10 Excellent

Tsz Kin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay in the hotel is enjoyable, with spacious and well equipped room, and well-served by friendly, attentive and professional staff. The hotel is surrounded by shopping malls with numerous dining and shopping options, also next to metro station and bus station to get around.
Stayed 21 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

King

Liked: Cleanliness, staff & service, property conditions & facilities
Not enough electric receptacles in our room for US plugs. So we ended up charging our mobile phones one at a time!
Stayed 2 nights in Aug 2024

10/10 Excellent

Veronica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel for it’s so close to MTR, so easy to travel to anywhere in HK.The shopping mall are big . The staffs are so sweet and considerate , I’ll choose this hotel next time when I come back to HK👍
Stayed 6 nights in Aug 2024

8/10 Good

Yim Shan Virginia

Liked: Cleanliness, staff & service
good for shopping
Stayed 17 nights in Jul 2024

10/10 Excellent

John Patrick

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Excellent customer service, although the cleaning of the room missed dusting and a proper hoovering, only an issue because of our underlying health conditions.. but i would recommend this hotel and i will be staying again in the future.. the only real negative is my bed mattress most definitely needs changing, dip in mattress 😴 lol but the other bed was wonderful..
Stayed 15 nights in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Can’t Wait To Leave!
Stayed 3 nights in May 2024

10/10 Excellent

Doris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third time staying at this hotel, I am satisfied with overall experience. The front desk staff are super friendly, especially the young gentleman called Billy. He been very helpful and friendly to me answering my questions and taking care of my needs. The room is spacious and also talk ceiling, super comfy.
Stayed 1 night in Jul 2024

10/10 Excellent

Sin Man

Stayed 5 nights in Jul 2024

10/10 Excellent

Doris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is on top of the MTR station, super convenient to go out to any place with MTR. It also connects to the shopping center, so even the weather is not nice, you are still able to have options where to eat and shops. Front desk staff are very professional, friendly and helpful.
Stayed 4 nights in Jul 2024

8/10 Good

PUI YIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient transport. The main entrance of lobby is very hot.
Stayed 6 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Hong Kong's New Territories
As with our previous stay, service at this hotel was excellent; the maids always seemed to know the best (most convenient) time to clean our room. Door staff were always ready and eager to open the main door for our entry or exit, and made storing our luggage after checking out an easy process. Can't say enough about the complimentary breakfast buffet; wide variety of breakfast foods, both Asian and Western, friendly staff that quickly takes used plates/glasses off your dining table.
Stayed 20 nights in Jun 2024

10/10 Excellent

Chi Lit

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay a week for works, next to underground makes it a convenient choice while not as noisy as in city centre
Stayed 13 nights in Jun 2024

6/10 Okay

Annie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Front desk employee very strict, not friendly.
Stayed 2 nights in Jun 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very convenience and is right on top of MTR station
Stayed 19 nights in Apr 2024

2/10 Terrible

PUI YEE EVA

Stayed 2 nights in Jun 2024

8/10 Good

Shuyi

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Easy to go to MTR and shopping mall.
Stayed 8 nights in Jun 2024

10/10 Excellent

Dun

Stayed 3 nights in Jun 2024

8/10 Good

TZE-LAN

Liked: Cleanliness, staff & service, property conditions & facilities
A little far from city center
Stayed 4 nights in Jun 2024

10/10 Excellent

Michael

Stayed 2 nights in Jun 2024

6/10 Okay

Wai

Disliked: Amenities, property conditions & facilities
Stay there March 2023 and returned again in May 2024, the hotel room, furniture and bathroom hardwares showed significant aging and worn out. Will probably stay away next time.
Stayed 6 nights in May 2024

8/10 Good

Joana

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Okay
Bad smell upon entering the room for the first time. Ok hotel for the price we paid for.
Stayed 2 nights in Jun 2024

6/10 Okay

Qih

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
This was the 2nd time I booked online this Hotel, but last time they had breakfast service this time no breakfast, but when i booked the hotel said have breakfast
Stayed 2 nights in Jun 2024

6/10 Okay

CHI CHEONG

Travelled with family
Liked: Staff & service
Overall experience stay in Crown Plaza is good. Excellent service but fair in clearness . Sometimes need to remind front desk to make further cleaning of our room.
Stayed 12 nights in May 2024