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ACE Hôtel Troyes

3.0 star property

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Photo gallery for ACE Hôtel Troyes

Desk, soundproofing, iron/ironing board, free cots/infant beds
Daily cooked-to-order breakfast (EUR 8.9 per person)
Reception
Front of property
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Housekeeping
  • Pet-friendly
  • Breakfast available

Explore the area

Map
Rue d'Auxerre, le bas de la fourche aux Moines, Saint-Andre-les-Vergers, 10120
  • Marques Avenue Troyes
    ‪4 min drive‬
  • Maison de l'Outil et de la Pensee Ouvriere
    ‪5 min drive‬
  • Centre de Congrès de l’Aube
    ‪6 min drive‬

Room options

View all photos for Double Room

Double Room | Desk, soundproofing, iron/ironing board, free cots/infant beds

Double Room

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Desk, soundproofing, iron/ironing board, free cots/infant beds

Family Room

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Twin Room

Twin Room | Desk, soundproofing, iron/ironing board, free cots/infant beds

Twin Room

  • 17 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Quadruple Room

Quadruple Room | Desk, soundproofing, iron/ironing board, free cots/infant beds

Quadruple Room

  • 22 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Triple Room

Triple Room | Desk, soundproofing, iron/ironing board, free cots/infant beds

Triple Room

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Double Room, Accessible

Desk, soundproofing, iron/ironing board, free cots/infant beds

Double Room, Accessible

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

ACE Hôtel Troyes

Hotel in Saint-Andre-les-Vergers with free parking
This smoke-free hotel features a 24-hour front desk, free self-parking and free Wi-Fi in public areas. Other amenities include multilingual staff assistance and a vending machine.
ACE Hôtel Troyes offers 57 air-conditioned accommodations with free newspapers and an iron/ironing board. Flat-screen televisions come with premium cable channels.

Bathrooms include a shower and complimentary toiletries. This Saint-Andre-les-Vergers hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the helpful staff at ACE Hôtel Troyes. During your stay, you'll be close to Marques Avenue Troyes. You'll find features such as free WiFi in public areas and free self-parking, plus breakfast (surcharge).
  • Free WiFi
  • Free self-parking
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include newspapers, multilingual staff and a lift
  • Just a 5-minute drive from Maison de l'Outil et de la Pensee Ouvriere and a few minutes from Marques Avenue Troyes
  • Pets welcome for a fee (restrictions apply)
ACE Hôtel Troyes offers its guests a vending machine, multilingual staff, and a lift. Public spaces have free WiFi and wired Internet. Limited free parking is available on a first-come, first-served basis.

This 3-star Saint-Andre-les-Vergers hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: EUR 8.90 for adults and EUR 5.10 for children

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 6 per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.32 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 8.9 for adults and from EUR 5.10 for children
  • Pet fee: EUR 6 per pet
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

ACE Hotel Troyes
ACE Hôtel Troyes
ACE Troyes
ACE Hôtel Troyes Hotel
ACE Hôtel Troyes Saint-Andre-les-Vergers
ACE Hôtel Troyes Hotel Saint-Andre-les-Vergers

ACE Hôtel Troyes Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 483 out of 837 reviews
Rating 8 - Good. 307 out of 837 reviews
Rating 6 - Okay. 36 out of 837 reviews
Rating 4 - Poor. 8 out of 837 reviews
Rating 2 - Terrible. 3 out of 837 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Generous family room, perfect for one night stay.

Generous family room for a one-night stopover on the way to the Alps. Very clean and comfortable. For us, a downside was not being able to purchase a drink (could only buy with a meal). We opted not to have breakfast, but stopped at a wonderful boulangerie just down the road.
Stayed 1 night in Feb 2025

10/10 Excellent

HELEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ernst Jan, Faversham

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Great staff! Lovely beds. Convenient location for the motorway.
Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place for a stopover on the way to the alps or south of France, comfortable & convenient. There are 2 restaurants just across the car park, as we stayed here on both legs of our trip we tried both. First was a traditional French restaurant, good food & reasonably priced. Second was a fish restaurant, excellent food & they offered a 15% discount to residents of the hotel. Both were busy with locals, always a good sign.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Nice clean and tidy, breakfast good
Stayed 1 night in Dec 2024

8/10 Good

Kelly-Ann, Hereford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and met our needs. The parking lot was large and allowed easy access with our luggage with the elevator ery close to the front desk and door. The only problem was when we arrived, we were asked if we wanted to pay for breakfast and I said yes. Ðispite having 4 people in the room, we were only charged for one breakfast and had to pay for the other 3 as we were leaving. A minor inconvenience but one that should have been avoided with a bit of commen sense. Breakfast was limited in options, but given the price definitely worth it.
Stayed 1 night in Dec 2024

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overnight stop London-Chamonix

Very welcoming. Very convenient as overnight Sumitomo between London and Chamonix. Adjacent restaurants Marcel (last orders 9.30pm) was perfect. Very fast, friendly service, good food, made the stay enjoyable as well as functional.
Stayed 1 night in Dec 2024

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Fine. Only 1 towel for 3 guests and asked at check-in but then had to ask again. Waited and was OK. Marcel restaurant opposite is terrific. Extremely quick service and good variety of well prepared and cooled classic dishes. Marcel makes ACE a hotel we will likely visit again when breaking journey from Londin to Chamonix
Stayed 1 night in Dec 2024

8/10 Good

Chong

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight stay in this clean and comfortable hotel. A couple of restaurant options next door, the seafood one being surprisingly good! A little too far out of the centre if that's what you want, but easy to get to from the autoroute and absolutely ideal for an overnight stay.
Stayed 1 night in Jul 2024

8/10 Good

Fiona

Stayed 1 night in Jul 2024

6/10 Okay

Lucy

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Shalom

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our overnight stay at ACE. The carpark was convenient,we felt safe.The room was comfortable and we were able to put some food in freezer bags in the fridge and freezer. We enjoyed being able to take hot water for coffee and soup from the breakfast room even though it was late at night. The man at reception was very helpful and pleasant.
Stayed 1 night in Aug 2024

10/10 Excellent

Tianyuan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

Good Value But Not Very CLEAN

We stopped by for a break on our way to south of France. I must say the gentleman on the counter (night shift) was nice, however the room had problems, the bed was wet, not the sheets, I’m talking about from underneath. GOD knows what it was but I let the team know they said they could not change rooms, but they gave some additional sheets. Regarding price, I wouldn’t say it was the cheapest either.
Stayed 1 night in Jul 2024

8/10 Good

Tianyuan

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place for a stop-over. A bit out of the Town Centre and only a couple of restaurants, albeit next door, which were ok. Quiet, clean and comfortable. We had 2 cans of beer from the bar and then they they ran out, even though the hotel was nearly empty!
Stayed 1 night in Jul 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with friendly staff
Stayed 1 night in May 2024

8/10 Good

Michel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fair quality price hotel

ACE is an European chain of hotel with fair standards atva very reasonable price. The major trouble is to FIND the hotel as GPS will ask you to cross a cow field . The entrance come from a shopping centre. Staff was fine, room fair goid, much space, no fridge, view of the fields. Located a bit outside, so to go to centre town, you need a transport.
Stayed 1 night in May 2024

10/10 Excellent

Xie

Stayed 1 night in May 2024

6/10 Okay

Mary

Liked: Cleanliness, property conditions & facilities

Sadly not best.

Average ground floor room. No luxuries such as coffee making or toiletries. Very poor breakfast.
Stayed 1 night in May 2024

10/10 Excellent

debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent price for a stopover. A short drive into the city centre.
Stayed 1 night in May 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect for our pitstop on our way back to UK from Italy. The reception was open 24 hrs, the staff were friendly. The rooms were clean, spacious and showers were also large. The reason for giving 4 stars is that the 2 rooms were not equipped with towels or glasses for a total of 5 of us. This meant we had to go down to reception, which is fine and they had no problem giving them to us, but if it is about saving money and the environment then I do not understand why they do not ask at check in, if towels and glasses will be required and if so, giving them to us at this point. especially when we checked in very late, just after midnight.
Stayed 1 night in Apr 2024