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La Cocoteraie

3.0 star property

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Photo gallery for La Cocoteraie

Massages
Exterior detail
View from property
Dock
Suite, Beach View | Living room | 80-cm flat-screen TV with cable channels, TV

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Pool
  • 24/7 front desk
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Avenue De L Europe, Saint-François, 97118
  • Golf International de Saint Francois
    ‪2 min walk‬
  • Saint-François Marina
    ‪6 min walk‬
  • Port of St. Francois
    ‪14 min walk‬
  • St. Francois (SFC)
    ‪3 min drive‬

Room options

View all photos for Suite, Garden View

1 bedroom, in-room safe, soundproofing, free cots/infant beds

Suite, Garden View

  • 75 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

View all photos for Suite, Beach View

1 bedroom, in-room safe, soundproofing, free cots/infant beds

Suite, Beach View

  • 75 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

View all photos for Suite, Pool View

Suite, Pool View | 1 bedroom, in-room safe, soundproofing, free cots/infant beds

Suite, Pool View

  • 75 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

Similar properties

Exterior

Le Cocotel

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.9 out of 5, Exceptional, (16)
The price is CHF 228
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Le Cocotel

About this property

La Cocoteraie

Family fun on the beach, with outdoor pool, near Golf International de Saint Francois
Along with an outdoor pool, this smoke-free hotel has outdoor tennis courts and spa services. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, concierge services and dry cleaning.
La Cocoteraie offers 52 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. This accommodation offers separate sitting areas and includes day beds. 80-cm flat-screen televisions come with premium cable channels.

Bathrooms include a separate bath and shower. This Saint-François hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include outdoor tennis courts and an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at La Cocoteraie, you're just a quick walk from Golf International de Saint Francois. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes 2 outdoor tennis courts
  • Steps from Golf International de Saint Francois and 8 minutes by car from Raisins Clairs Beach
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
La Cocoteraie offers its guests outdoor tennis courts and an outdoor pool. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. Spa services, a terrace, and tour/ticket assistance are also featured at the family-friendly La Cocoteraie. Free self parking is available.

This 3-star Saint-François hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 5:00 AM to 11:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 16 for adults and EUR 8 for children

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • Outdoor pool

Family friendly

  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 19 August and 30 September.

Access methods

Staffed front desk

Pets

  • Pets: EUR 5 per pet, per night
  • Maximum 1 (weight limit: 11 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 for adults and from EUR 8 for children
  • Airport shuttle fee: EUR 70 per vehicle (one way)
  • Pet fee: EUR 5 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
La Cocoteraie offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Cocoteraie Hotel St. Francois
Cocoteraie Hotel
Cocoteraie St. Francois
Cocoteraie
La Cocoteraie Hotel
La Cocoteraie Saint-François
La Cocoteraie Hotel Saint-François

La Cocoteraie Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 34 out of 182 reviews
Rating 8 - Good. 85 out of 182 reviews
Rating 6 - Okay. 37 out of 182 reviews
Rating 4 - Poor. 21 out of 182 reviews
Rating 2 - Terrible. 5 out of 182 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Feb 2020

10/10 Excellent

ivan, london

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Quiet and with good beach access. Near restaurants and bars.
Stayed 7 nights in Feb 2020

8/10 Good

CleanFreak, BC Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Breakfast was pretty good and I like to eat. Nothing special but staff attentive.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Nice look. Very tropical. ,,,,,,,,,,,,,,,,,,,,,,gggggggggg
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large accommodation, amazing swimming pool, beautiful ground. The price under 160/2 people/breafast included. But the property needs some upgrade.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The place was beautiful and staff were friendly, but a little laid back. The property is in need of maintenance and updating.
Stayed 1 night in Feb 2019

8/10 Good

Darren

Liked: Cleanliness, room comfort
A good 3 star
This place has a lot of bad reviews I was reluctant to book but with limited options we took a chance. Location is perfect with wonderful waterfront views. A nice walk to the market or marina you are steps to everything but tucked away from the strip so the hotel itself is very peaceful.The pool is huge but the water was on the cold side. The rooms are massive with 2 washrooms a separate sitting area and a massive balcony. The rooms are showing signs of wear and tear but they have updated the furniture and everything was clean. We booked this knowing it was a 3 star and it is a great 3 star. The hotel place seemed empty all the time it was difficult to find someone working,we would have to go to the front desk for water or anything like that. So if you are looking for cocktails around the pool forget about it unless you bring your own. It’s one of the few waterfront properties in saint Francois so you do pay for that but if that is important to you then it is worth the stay.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 4 nights in Feb 2019

8/10 Good

Liloubnan, New York

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great pool; nice beach. Would be great if the restaurant offered food for lunch and dinner.
Stayed 3 nights in Feb 2019

6/10 Okay

Marc, New York

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It has potential: close to beach, out of the bustle but close enough, nice views but it’s also in need of updating
Stayed 6 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2018

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, room comfort
Loved La Cocoteraie!
We loved La Cocoteraie! The pros: 1. Perfect location on the whole island- within walking distance of a marina, golf course, restaurants and shops, yet so peaceful. 2. Super clean. 3. Awesome manager and really helpful and friendly staff- shout out to Christian and Laurence! 4. Huge, clean pool. 5. Right on the beach. 6. Delicious and filling included breakfast every day. 7. Dinner is also delicious, as well as drinks at the bar- thanks to Allen! 8. Room is huge- 2 bathrooms, separate sitting room and outdoor covered terrace. 9. Super hot and strong shower. The cons: 1. It's old and in need of some refurbishment. This ranges from simple painting to dangerously unsafe railings overlooking the beach. This is not a luxurious hotel in the fashion of a Ritz Carlton. It is an old style European Caribbean hotel and we loved it!

8/10 Good

fiona, edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very peaceful but able to walk tho shops and great restaurants.

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cocoteraie
dont speak english

8/10 Good

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Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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10/10 Excellent

Ashley, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel great experience! Room overal was spacest, Pool is huge, Staff friendly. Hotel is near a lot of the tourist locations was a great choice.

6/10 Okay

cy, New York, NY

Disliked: Staff & service, property conditions & facilities
Nice location but this hotel needs to be updated
It might have been a nice hotel....20 years ago. Swimming pool was off for two days (pump issue), our minibar and other appliance were broken. Pool side is dangerous. Not up to a standard to receive american clients.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Good location, facilities are poorly maintained
The hotel is in serious need of an updated. Rooms are generally clean but our hottub was not clean and the water was dirty coming from the pipes. While staff was polite, their minimal English was an issue.

8/10 Good

Michel

Liked: Cleanliness, staff & service, room comfort
Attractive hotel, near marina.
Perfectly located beachside hotel with a gigantic, beautiful swimming pool. Flowers everywhere. Our room was actually an apartment, large bedroom, living room, and two full bathrooms. A lot of upgrading needed all over the hotel, but the overall impression was Pleasant. Breakfast somewhat disorganized, but plentiful. Staff very helpful at all levels. Being so close to the marina a great plus.beautiful views

4/10 Poor

sansar and jane, New York area.

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Excellent location below mediocre service
No phone, no room service, exterior falling apart and late arrivals has no food as kitchen closes at 9:30 PM.Overgrown shrubs and unlighted foot paths with broken concrete makes it drangreous to walk at night.It has seen better days.unless opener ship pour money to make it better,it would deserve at best two star.?It was a sad excuse for a resort.Can not recommend as it is overly priced. On arrival at 10 P M only person to check us in was the watchman. When asked to meet the Manager,he would not come to the facility till next morning. Extremely disappointed with the facility. Shower did not work. Extremely short of staff to get anything done. Do not recommend it to anyone.

8/10 Good

Verified traveller

Liked: Room comfort
Happy with our stay
Great pool, small beach. Rooms were large but not in greatest shape. Property was very pretty and it was great to stay near the marina and have options for dinner, shopping, etc. we really enjoyed this hotel and would stay again.

6/10 Okay

CLARA

Liked: Cleanliness, staff & service
Disliked: Room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing, pleasant stay
Hotel staff was very courteous. They called a reliable taxi service for us and were always available to help in any way. The room was spacious and clean. We felt very relaxed and safe. Free breakfast offerings were wonderful. Check in was about an hour late, though, & the noise from the nearby restaurants with live music could sometimes be heard at night. I do wish there was a way to make coffee/tea in room. I overall enjoyed my stay.

8/10 Good

Patrick

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Giovanni, Brooklyn, NY

Liked: Cleanliness, property conditions & facilities, room comfort
Unfortunately, I was only here for two days. Pool and beach amenities were great. Morning breakfast included was amazing. Only comment is the lack of available WiFi save for the Hotel lobby, but in truth, in a climate and atmosphere as this, you should not be on WiFi!