Grand Hôtel Thalasso et Spa

5.0 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Grand Hôtel Thalasso et Spa

Sauna, hot tub, steam room, hot springs/mineral springs, body treatments
On the beach
Sauna, hot tub, steam room, hot springs/mineral springs, body treatments
View from property
Sauna, hot tub, steam room, hot springs/mineral springs, body treatments

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Pool
  • Spa
  • Room service

Explore the area

Map
43 Boulevard Thiers, Saint-Jean-de-Luz, Pyrenees-Atlantiques, 64500
  • St-Jean-de-Luz Beach
    ‪2 min walk‬
  • Les Flots Bleus
    ‪6 min walk‬
  • Church of St-Jean-Baptiste
    ‪8 min walk‬
  • Biarritz (BIQ-Pays Basque)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Superior Ocean Room

  • 22 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Superior City View Room

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Ocean Terrace Suite

  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Ocean Room

  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

Classic room with city view

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, Terrace

  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Family Room

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

Grand Hôtel Thalasso et Spa

Luxury hotel on the beach, with indoor pool
Spend the day relaxing on the beach or pampering yourself at Grand Hôtel Thalasso et Spa's full-service spa.
Grand Hôtel Thalasso et Spa offers 52 accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 17 years old are not allowed in the swimming pool, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 20 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. The spa is open daily. Guests under 13 years old are not allowed in the spa. There are hot springs/mineral springs on site.
During your stay at Grand Hôtel Thalasso et Spa, you're just a quick walk from Bay of Biscay. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy French cuisine and a beachfront location while dining at Aho Fina
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with body treatments, body scrubs or hydrotherapy at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from St-Jean-de-Luz Beach and 8 minutes on foot from Church of St-Jean-Baptiste
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Grand Hôtel Thalasso et Spa offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A fitness centre, a terrace, and a complimentary children's club are also featured at the luxury Grand Hôtel Thalasso et Spa. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Saint-Jean-de-Luz hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Aho Fina – This beachfront restaurant specialises in French cuisine and serves lunch and dinner.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Valet parking on site (EUR 29 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 32 for adults and EUR 12 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Aho Fina

Things to do

  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Free children's club
  • Indoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • On the beach
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: noon
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 26 November and 16 December.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 51.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.04 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 32 for adults and from EUR 12 for children
  • Airport shuttle fee: EUR 50 per vehicle (one way)
  • Valet parking fee: EUR 29 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 51.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Grand Hôtel Thalasso et Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Children under 16 years old are allowed in the pool/spa from 1:30 PM to 5 PM and must be accompanied by an adult.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Hotel Loreamar Thalasso
Grand Hotel Loreamar Thalasso Spa
Grand Hotel Loreamar Thalasso Spa Saint-Jean-de-Luz
Grand Loreamar Thalasso Spa
Grand Loreamar Thalasso Spa Saint-Jean-de-Luz
Loreamar
Loreamar Hotel
Loreamar Spa
Loreamar Thalasso Spa
Thalasso Spa Loreamar
Grand Hôtel Thalasso Spa Saint-Jean-de-Luz
Grand Hôtel Thalasso Spa
Grand Thalasso Spa Saint-Jean-de-Luz
Grand Thalasso Spa
Thalasso Et Spa Saint Jean Luz
Grand Hôtel Thalasso et Spa Hotel
Grand Hôtel Thalasso et Spa Saint-Jean-de-Luz
Grand Hôtel Thalasso et Spa Hotel Saint-Jean-de-Luz

Grand Hôtel Thalasso et Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 251 out of 338 reviews" "
Rating 8 - Good. 63 out of 338 reviews" "
Rating 6 - Okay. 11 out of 338 reviews" "
Rating 4 - Poor. 7 out of 338 reviews" "
Rating 2 - Terrible. 6 out of 338 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sharron

Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Historic Hotel
This is a majestic old (but updated) hotel with excellent service. They gave us a tour of the facility and explained all the available services. The whirlpool, sauna, and steam room were all included in the price of the room. They even upgraded our room to ocean view! What incredible service at an incredible hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service, lovely room, very clean and perfect location
Stayed 5 nights in Sep 2024

6/10 Okay

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Merab

Travelled with partner
Liked: Cleanliness, staff & service
Overpriced. Very far from 5 stars it claims to be
Stayed 3 nights in Sep 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent staff!
The front desk (Cami) welcomed us even though we were early for check-in. The Concierge (Julien) helped us with our luggage, dinner reservations and early morning travel arrangements to the airport. Merci!
great location for a short stay!
Stayed 1 night in Aug 2024

8/10 Good

J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Tina

Stayed 3 nights in Jun 2024

10/10 Excellent

Fausto, Fresno

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Service second to none!
Stayed 3 nights in Jun 2024

8/10 Good

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice, maybe 4.5 rather than 5 stars
Impressive building, right on the seafront, nice character. Really lovely staff and service. Nice decor in the rooms, furnished to a high standard, big beds, nice linen and many pillows! We were kindly upgraded (bc Gold Hotels.com member?) to a sea view room, which was lovely. Despite the rain getting in and soaking the carpet by the French windows (just an upkeep issue). The spa is really nice, vaulted ceilings, impressive reception area that you pass through. Good sauna and steam room. Not sure about the salt room, wasn't very warm? Pool area could do with a bit of TLC, starting to show wear and tear. There was some brown slime on the edge of the seats in the hammam 😬. Decent bar area with good cocktail selection and snacks. You pay for the location, prestige and building, but it's nice and the reception and spa staff were really lovely.
Stayed 2 nights in Feb 2024

10/10 Excellent

juliana

Stayed 2 nights in Sep 2023

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel deserves its five star rating. Rooms are really attractive, location is right on the beach, staff are friendly and efficient. The sea water swimming pool is a real bonus. We loved drinks on the terrace at sunset.
Stayed 3 nights in Jul 2023

10/10 Excellent

Lauren

Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Slawomir

Stayed 1 night in Jan 2023

10/10 Excellent

Tabitha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel on the waterfront - the most impressive in Saint Jean de Luz, with a nice (simple) spa. The staff are the highlight - effortlessly efficient & totally capable - from the (handsome) door men to the amazing receptionist, capable maids & talented masseuse. The whole hotel was immaculately presented, including the room. My only disappointment was that the room was far too hot without the window open, and much too noisy with it open. So I didn’t sleep as well as I could have. This was a city facing room.
Stayed 3 nights in Oct 2022

10/10 Excellent

Amy

Stayed 1 night in Oct 2022

10/10 Excellent

patty, mill valley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in Sep 2022

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facility, staff, and food. Location is superb!!!
Stayed 1 night in Aug 2022

10/10 Excellent

Pamela

Stayed 5 nights in Aug 2022

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property in a lovely location. The beach is easily accessible and the terrace is lovely. The standard room was the smallest hotel room I’ve ever seen. AC not particularly effective.
Stayed 2 nights in Jul 2022

10/10 Excellent

Arturo

Stayed 2 nights in Jul 2022

10/10 Excellent

kevin r.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The BEST location in town. Super amenities.
Stayed 3 nights in Jun 2022

10/10 Excellent

Elizabeth, Walnut Creek

Travelled with family
Liked: Cleanliness, staff & service
Friendly and attentive staff without being intrusive. Rooms are small but comfortable. Nice amenities - robes/slippers, spa access, towel warming rack in bathroom, Nespresso and electric kettle in room, with chocolates delivered nightly.
Stayed 3 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great location and staff was very helpful. They even let me borrow a charger to charge my iphone
Stayed 1 night in Aug 2021