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Hilton Saint John

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Saint John

Exterior
Indoor pool
Exterior
1 Queen Bed | Premium bedding, in-room safe, desk, iron/ironing board
Daily cooked-to-order breakfast for a fee

Reviews

8.0 out of 10

Very good

Popular amenities

  • Restaurant
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Gym
    Gym

Explore the area

Map
1 Market Sq, Saint John, NB, E2L4Z6
  • Market Square
    1 min walk
  • Saint John Trade and Convention Centre
    3 min walk
  • Harbour Station
    6 min walk
  • Saint John, NB (YSJ)
    19 min drive

Room options

View all photos for Two Queen Beds, Club Floor

Two Queen Beds, Club Floor | Premium bedding, in-room safe, desk, iron/ironing board

Two Queen Beds, Club Floor

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Queen Bed

Premium bedding, in-room safe, desk, iron/ironing board

1 Queen Bed

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for One King Bed, Club Floor

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed, Club Floor

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View (Downtown View)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, City View (Downtown View)

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, 2 Queen Beds

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, One King Bed, Club Floor

Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, One King Bed, Club Floor

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, One Queen Bed, Club Floor

Premium bedding, in-room safe, desk, iron/ironing board

Suite, One Queen Bed, Club Floor

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for One King Bed, Club Floor

One King Bed, Club Floor | Premium bedding, in-room safe, desk, iron/ironing board

One King Bed, Club Floor

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 KING BED JUNIOR SUITE

1 KING BED JUNIOR SUITE | Premium bedding, in-room safe, desk, iron/ironing board

1 KING BED JUNIOR SUITE

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Harbour View

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Harbour View

  • 36 sq m
  • Harbour view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Harbour View

Room, 1 King Bed, Harbour View | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Harbour View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Queen Bed Club Floor

Premium bedding, in-room safe, desk, iron/ironing board

One Queen Bed Club Floor

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for 1 KING BED DOWNTOWN VIEW

1 KING BED DOWNTOWN VIEW | Premium bedding, in-room safe, desk, iron/ironing board

1 KING BED DOWNTOWN VIEW

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite

Premium bedding, in-room safe, desk, iron/ironing board

Royal Suite

  • 111 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 QUEEN BEDS HARBOUR VIEW

Premium bedding, in-room safe, desk, iron/ironing board

2 QUEEN BEDS HARBOUR VIEW

  • 35 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Delta Hotels by Marriott Saint John
Pool
Pet-friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1000)
The price is CHF 121
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Delta Hotels by Marriott Saint John

About this property

Hilton Saint John

Luxury hotel connected to the convention centre in Saint John with a fitness centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a conference centre are on-site.
Hilton Saint John offers 197 accommodations with MP3 docking stations and a safe. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, dressing gowns, complimentary toiletries and hairdryers.

This Saint John hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hilton Saint John's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Market Square. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from Market Square and New Brunswick Museum
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hilton Saint John offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 17286 square feet (1556 square metres) and includes a conference centre. A vending machine, multilingual staff, and concierge services are also featured at the luxury Hilton Saint John. For a fee, parking is available.

This 4.5-star Saint John hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
York Bistro Pub – This pub serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, German, Portuguese

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 6.95 per 24-hour period)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: CAD 17 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • York Bistro Pub

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference centre (17,286 square foot of space)
  • Meeting rooms

Outdoors

  • On the bay
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 35.00 per accommodation, per stay, plus a deposit of CAD 35.00 per stay
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 25 per person
  • Fee for in-room wireless Internet: CAD 6.95 per 24-hour period (rates may vary)
  • Self-parking fee: CAD 25 per night (in/out privileges)
  • Pet deposit: CAD 35.00 per stay
  • Pet fee: CAD 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 75 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Hilton Hotel Saint John
Hilton Saint John
Saint John Hilton
Hilton Saint John Hotel
Hilton Saint John Hotel Saint John
Hilton Saint John New Brunswick
Hilton Saint John Hotel
Hilton Saint John Saint John
Hilton Saint John Hotel Saint John

Hilton Saint John Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 412 out of 1000 reviews" "
Rating 8 - Good. 289 out of 1000 reviews" "
Rating 6 - Okay. 152 out of 1000 reviews" "
Rating 4 - Poor. 105 out of 1000 reviews" "
Rating 2 - Terrible. 42 out of 1000 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Sharon, Estero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine.
Stayed 3 nights in Aug 2024

8/10 Good

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had two rooms. One room was excellent. The A/C in the second room stopped working during the night. I didnt call down to the desk because i wasnt about to switch rooms then. When i went to check out, i explained about the A/C, all the person did was say ok and wrote the nimber down. There was no apology or compensation for this. An apology would have been sufficient.
Stayed 1 night in Aug 2024

6/10 Okay

Patricia

Liked: Cleanliness, property conditions & facilities
Great location, but the restaurant/room service staffing was very low both nights we were there. Getting through to room service took over half an hour and multiple calls. When I reached them via the front desk, they said that delivery (for two slices of cake, so no cooking involved) would take at least an hour. The availability of room service was an important factor when we chose the Hilton over the Delta.
Stayed 2 nights in Aug 2024

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Kasha

Travelled with family
Liked: Staff & service
Great Location
The hotel was in a great location, and our room had a view overlooking the harbour. While the staff were friendly and our room was clean overall, the hotel was very damp inside. We found that our clothes were damp and had an odour when we left.
Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
I liked the cleanliness and the friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Peter, Dartmouth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and within walking distance to shops, restaurants, etc. Staff were excellent. Perfect location for anyone visiting Saint John.
Stayed 1 night in Aug 2024

10/10 Excellent

Eric, Komoka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine location in downtown and a comfortable stay.
Stayed 2 nights in Aug 2024

6/10 Okay

Kirk

Stayed 1 night in Aug 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good views, great staff...friendly and helpful. The hotel is nicely located. Easy access to historical sites, and parks. Plenty of food options. Would stay there again! Has a nice breakfast, but a bit pricy for a breakfast as the buffet was the only option, and I don't eat a lot.
Stayed 1 night in Aug 2024

6/10 Okay

Kristi

Business traveller
Liked: Staff & service, room comfort
Good location, needs updating
The location is perfect, walking distance to everything. Bed was comfortable. Bathroom wasn't the cleanest and very old, needs major updates. Fuse blew, no lights worked once i turned on the hairdryer.
Stayed 1 night in Aug 2024

6/10 Okay

Jeffrey, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Our concern with the hotel is that it is tired and shabby and in need of a full refresh. The carpets were stained and worn. The room and the common areas, especially in the lower level were musty and damp. The washroom was dated and the vents were rusty. Our bathroom door did not latch properly. Hard to believe this has a Hilton designation.
Stayed 4 nights in Aug 2024

6/10 Okay

Grey

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
it was OK, staff was nice but lack of amenities for the price. you pay for essentially just the room, pool and gym access most other things are extra, not too abnormal but still a thing. one room came without hand soap, but rooms where very clean with a good view.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Travelled with pets, Travelled with partner
Great check in experience
Stayed 1 night in Aug 2024

8/10 Good

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the view and cleanliness!
No chair for bathtub/shower, 87 year old mother with me unable to bath her as she could not stand in shower. No whirlpool, breakfast or free parking. No concierge. Loved the view, mattress too hard. Pool change rooms too far from the door. Couldn't have eggs Benedict as chef called in sick should have a backup plan.
Stayed 2 nights in Aug 2024

8/10 Good

Bobbi-Jo

Liked: Cleanliness, staff & service
Very nice
Stayed 1 night in Aug 2024

8/10 Good

Joel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Arn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price and location
Good and clean and right downtown
Stayed 1 night in Aug 2024

10/10 Excellent

C., Boynton Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the middle of Downtown.
Stayed 1 night in Aug 2024

6/10 Okay

james

Disliked: Property conditions & facilities
Please upgrade to past
We have stayed here many times on our trips to ns. Like the location. The property has lost its splendor. Looking shabby. Paid extra for a harbor view. Was given a handicap room. Coffee maker didn’t work. Did not have umbrellas to borrow on rainy day. Used to offer breakfast for honors members . No so now. There are other good hotels here will try them next time.
Stayed 1 night in Aug 2024

6/10 Okay

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Marc

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Eva

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was really good would go back to the same place any time and will
Stayed 1 night in Aug 2024

6/10 Okay

Norma

Liked: Staff & service
Disliked: Property conditions & facilities
Needs renovations!
The hotel needs renovations!! The rooms are getting shabby. The air conditioning wasn't working properly in the room and mold on shower tiles. The room was clean and the bed was comfortable, but I wouldn't stay again until.it improves.
Stayed 1 night in Aug 2024