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Akoya Hotel & Spa

5.0 star property

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Photo gallery for Akoya Hotel & Spa

Outdoor pool, pool umbrellas, pool loungers
Garden
View from property
Lobby lounge
Outdoor pool, pool umbrellas, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Gym
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
6 impasse des Goélands, La Saline Les Bains, Saint-Paul, 97434
  • Plage de la Saline les Bains
    ‪2 min walk‬
  • Plage de la Pointe des 3 Roches
    ‪11 min walk‬
  • Plage de la Pointe des Trois Bassins
    ‪2 min drive‬
  • Saint-Denis (RUN-Roland Garros)
    ‪44 min drive‬

Room options

View all photos for Superior Double Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room

  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, Partial Ocean View

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room, Partial Ocean View

  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, Lagoon View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room, Lagoon View

  • 47 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, Sea View

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room, Sea View

  • 36 sq m
  • Lagoon view
  • Sleeps 3
  • 1 Queen Bed

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The price is CHF 268
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includes taxes & fees
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About this property

Akoya Hotel & Spa

Stylish beach retreat with outdoor pool
At Akoya Hotel & Spa, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa.
Akoya Hotel & Spa offers 104 accommodations with minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Saint-Paul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

L' Orchidee Spa has couples treatment room(s). Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open selected days.
During your stay at Akoya Hotel & Spa, you're just a quick walk from Plage de la Saline les Bains. You'll find features such as free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Le Dome
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to facials, massages or manicures and pedicures at L' Orchidee Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym and a steam room
  • Steps from Plage de la Saline les Bains and 11 minutes on foot from Plage de la Pointe des 3 Roches
  • Airport shuttle service available for a fee
Akoya Hotel & Spa offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

There are 2 meeting rooms available. A fitness centre, spa services, and a complimentary children's club are also featured at the luxury Akoya Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Saint-Paul hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Le Dome – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Dome

Things to do

  • Arcade/game room
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Akoya Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 75.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: EUR 159
  • Christmas Eve (24 December) Gala Dinner per child: EUR 79 (from 3 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 209
  • New Year's Eve (31 December) Gala Dinner per child: EUR 90 (from 3 to 12 years old)
  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 180 per vehicle (one way)
  • Rollaway bed fee: EUR 75.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Akoya Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Akoya Hotel Saint-Paul
Akoya Saint-Paul
Akoya Hotel
Akoya Hotel Spa
Akoya Hotel & Spa Hotel
Akoya Hotel & Spa Saint-Paul
Akoya Hotel & Spa Hotel Saint-Paul

Akoya Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 79 out of 248 reviews
Rating 8 - Good. 102 out of 248 reviews
Rating 6 - Okay. 43 out of 248 reviews
Rating 4 - Poor. 18 out of 248 reviews
Rating 2 - Terrible. 6 out of 248 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Frederic

Stayed 3 nights in Jul 2024

10/10 Excellent

Rebecca Leigh, Lexington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel in a quiet location, 2 minutes from the beach, friendly staff, on-site spa with great services... It's a little piece of heaven. The only thing I could see that might turn people off is the staff don't all speak English fluently, but as a French speaker myself, I found them to be very considerate and lovely. Definitely worth the price!
Stayed 6 nights in Apr 2023

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, restaurant below the expected level from a five star
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Nice
Easy to go to beach. Good snookering experience.
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
We spent our honey moon at this hotel and stayed for 3 nights. Definitely not a 5 star hotel. Upon our arrival no drinks or welcome cocktails were served to us while waiting for our room. We only had 2 free disposable coffee pods during our stay. Extra charge otherwise. The pillows in the room were filled with cotton balls, they were just so flat. The bed mattress was just okay but it felt like 2 twin beds next to each other. The patio outside the bedroom was dirty with bird poops and ants running. The view was beautiful, the property was well kept. The amenities were lacking and the main swimming pool is pretty shallow. The staff doesn’t speak English very well for a 5 star hotel. Worst part is the poor management. The manager was confrontational and accusatory when we told her that the cleaning staff disposed our hiking shoes that were kept in a bag next to the small garbage in our room. No compensation nor apologies were offerred even though the cleaning staff confirmed their mistake. Restaurant was also not clean with birds flying above the main buffet. Stay away!
Stayed 3 nights in Nov 2018

6/10 Okay

RIAZ

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is new and nice, more a 4 star then a 5. Bedroom and common areas are clean and quite recent. Its next to the beach but not connected. Staff is not nice st all and barely undestands English, as everyone else on the island. Location is close to the more animated area of the island
Stayed 3 nights in Aug 2018

8/10 Good

VERONIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week end at Akoya
The room is spacious. Missing a shower wall in the bathroom. A beautiful garden and swimming pool with a nice view of thé sea.
Stayed 1 night in Jun 2018

8/10 Good

Anthony

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Nice hotel, excellent location
We were received very well by an excellent reception team. Unfortunately we had to wait a while before being checked in. The hotel did provide a cold cinnamon drink and a towel during the wait. The room was very clean with some of the amenities. There was no soap bars in the bathroom and no milk in the room. Unfortunately there were signs of mold and water damage in the room (see pictures). This we do not expect from a "five" star hotel you pay $200/night for. However the staff was friendly and helpful and even refused to take a tip.
Stayed 1 night in Jun 2018

10/10 Excellent

wael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
bad service
Service not good
Stayed 4 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
good but clearly not 5 stars
this hotel is good but far from a five star hotel. there is an obvious shortage of personnel. the place is good and the restaurants around the lagoon are amazing.
Stayed 3 nights in Oct 2017

10/10 Excellent

Alexander, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel close to beach
I visited the hotel in January and was extremely lucky with the weather. I had 6 days of predominantly blue skies and very good temperatures. Whilst the prime reason behind my trip was business the hotel afforded me a very comfortable base.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to wind down
We stayed for three days. The hotel is almost brand-new (at least it seemed); all VERY well maintained. Beautiful pool. Very rich breakfast (charged extra @€30 per person - even though initially booked otherwise :-(). Very professional and friendly staff. The only downside - not a big deal though: the beach is only a walk across the street, not directly next to the hotel.

6/10 Okay

Thierry

Liked: Cleanliness, room comfort
Passez votre chemin
Nous avons séjourné dans cet établissement pendant le week-end du 11 novembre dernier. L accueil était très bien, la chambre était correcte et spacieuse avec tout le nécessaire. La piscine à débordement est magnifique avec une superbe vue,dommage qu’elle ne soit pas carrelée et que ce soit juste du plastique qui la recouvre. La partie restauration, les pauvres serveurs, rien ne va au restaurant : sur la carte il y a pleins de choses qui ne sont plus disponible, l attente environ deux bonnes heures pour un plat et un dessert. Sur un repas j ai pris les st Jacques à 28 euros, j en avais 4 belles et le lendemain j en avais plus que deux mais le prix est toujours de 28 euros et l accompagnement a réduit de moitié, une salade cesar a 24 euros avec le poulet c est de la peau et du gras. Côté glace, ils servent une banana spleet a 10 euros dans un bol arcoroc…quelle classe pour un hôtel 5 étoiles. Attention si ça ne change pas les étoiles vont faire comme la glace ça va fondre. Établissement à ne pas recommandé compte tenu du prix et de la prestation.
Stayed 3 nights in Nov 2024

10/10 Excellent

Marcel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren mit unserem Hotelaufenthalt sehr zufrieden. Die Zimmer sind sauber und die Anlage sehr gepflegt. Das Frühstück war wirklich lecker und hatte eine gute Auswahl an Allerlei geboten. Darüber hinaus war der Service im Hotel grandios. Wir durften nach unserem Checkout den Pool weiternutzen und bekamen sogar noch frische Pooltücher an der Rezeption. Vielen Dank nochmal. Wir würden das Hotel definitiv wieder buchen und es auch jedem weiterempfehlen.
Stayed 5 nights in Oct 2024

8/10 Good

CORRE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

CORRE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Xavier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Merveilleux. Personnel attentif, souriant, efficace. Jardin et piscine magnifique.
Stayed 17 nights in May 2024

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities
Dans l'ensemble bien, accueil et petit déjeuner au top. En revanche le restaurant pour le dîner, ce que l'on a mangé était correct mais trois des quatre entrées etaient modifiées, pour le plat le filet de bœuf remplacé par de la basse côte c'est moyen. Carte à revoir. Ou précision à donner avant
Stayed 1 night in May 2024

6/10 Okay

Samia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Chambre bien mais mal insonorisée
Chambre vue lagon en bas, très mal insonorisée, j’ai très mal dormi. Le lit est très inconfortable également, cela m’a donné un mal de dos…
Stayed 2 nights in Oct 2023

4/10 Poor

Elodie

Disliked: Staff & service
Pas au niveau d’un 5 étoiles
L’hôtel est agréable et le personnel gentil mais pas du tout au niveau d’un 5 étoiles et du prix demandé. Pas de service de bagage, Tenues défraîchies, boissons chaudes à la simple machine pour un petit dej à 25€, etc… il y a un gros décalage entre les prix et la prestation fournie. Nous sommes déçus.
Stayed 1 night in May 2023

2/10 Terrible

Bernadette

Stayed 2 nights in Mar 2023