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Palace Hotel Omiya

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Palace Hotel Omiya

Suite, Non Smoking, City View | Down duvets, minibar, blackout curtains, free WiFi
Point of interest
2 bars/lounges
Reception
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Laundry
  • Breakfast available

Explore the area

Map
1-7-5 Sakuragicho, Omiya-ku, Saitama, Saitama, 330-0854
  • Railway Museum
    ‪2 min drive‬
  • Nack5 Stadium Omiya
    ‪2 min drive‬
  • Hikawa Shrine
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪35 min drive‬

Room options

View all photos for Single Room, Non Smoking

Down duvets, minibar, blackout curtains, free WiFi

Single Room, Non Smoking

8.4 out of 10
Very good
(11 reviews)
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Suite, Non Smoking, City View

Suite, Non Smoking, City View | Down duvets, minibar, blackout curtains, free WiFi

Suite, Non Smoking, City View

  • 51.5 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Royal Suite, Non Smoking

Royal Suite, Non Smoking | Down duvets, minibar, blackout curtains, free WiFi

Royal Suite, Non Smoking

  • Sleeps 4
  • 2 Large Single Beds

View all photos for Corner Double Room, Non Smoking

Down duvets, minibar, blackout curtains, free WiFi

Corner Double Room, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | Down duvets, minibar, blackout curtains, free WiFi

Deluxe Twin Room, Non Smoking

  • Sleeps 4
  • 2 Large Single Beds

View all photos for Twin Room with Extra Bed, Non Smoking

Down duvets, minibar, blackout curtains, free WiFi

Twin Room with Extra Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed

View all photos for Twin Room, Non Smoking

Down duvets, minibar, blackout curtains, free WiFi

Twin Room, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Family Room, 4 Bedrooms, Smoking

Family Room, 4 Bedrooms, Smoking | Down duvets, minibar, blackout curtains, free WiFi

Family Room, 4 Bedrooms, Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 8
  • 4 Large Single Beds

View all photos for Double Room, Non Smoking

Down duvets, minibar, blackout curtains, free WiFi

Double Room, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Smoking

Down duvets, minibar, blackout curtains, free WiFi

Double Room Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room Non smoking

Down duvets, minibar, blackout curtains, free WiFi

Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room Smoking

Down duvets, minibar, blackout curtains, free WiFi

Twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room Smoking

Down duvets, minibar, blackout curtains, free WiFi

Single Room Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Corner Double Room-Smoking

Miscellaneous

Corner Double Room-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Palace Suite

Miscellaneous

Palace Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room Non smoking

Down duvets, minibar, blackout curtains, free WiFi

Single Room Non smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Corner Double Room-Non-Smoking

Miscellaneous

Corner Double Room-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

Twin Room with Extra Bed Non smoking

  • Sleeps 3
  • 3 Single Beds

View all photos for Semi Double Room

Down duvets, minibar, blackout curtains, free WiFi

Semi Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Non smoking

Down duvets, minibar, blackout curtains, free WiFi

Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Suite

Down duvets, minibar, blackout curtains, free WiFi

Royal Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

Down duvets, minibar, blackout curtains, free WiFi

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Corner Double -18.5 Sq.m

Down duvets, minibar, blackout curtains, free WiFi

Corner Double -18.5 Sq.m

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Candeo Hotels Omiya

Spa
Free WiFi
Air conditioning
Breakfast available
4.4 out of 5, Excellent, (1002)
The price is CHF 84
for 1 room
includes taxes & fees
2 Feb - 3 Feb
Candeo Hotels Omiya

About this property

Palace Hotel Omiya

Hotel with 6 restaurants, near Railway Museum
6 restaurants, 2 bars/lounges and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a business centre and dry cleaning.
Palace Hotel Omiya offers 204 air-conditioned accommodations with minibars and free newspapers. Beds feature down duvets. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries. This Saitama hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

Our customers tell us that they can't get enough of the helpful staff at Palace Hotel Omiya. During your stay, you're just a quick walk from Saitama City Space Theater. You'll find features such as free WiFi in public areas, plus 6 restaurants and 2 bars.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy French cuisine at Crown Restaurant, one of the property's 6 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests speak favourably about the overall condition of the property and the proximity to public transport
  • Just a 2-minute drive from Saitama Super Arena and a few minutes from Railway Museum
There are 6 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. You'll find a business centre on site.

Public spaces have free WiFi. Palace Hotel Omiya also features complimentary newspapers in the lobby, dry cleaning/laundry services, and room service (during limited hours). Parking is available for a fee.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10 AM.
Crown Restaurant – This restaurant specialises in French cuisine and serves lunch and dinner.
Parterre – This buffet restaurant serves breakfast, lunch and dinner.
Zuirin – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Keyaki – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
Royal Oak – On-site bar.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,680 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10 AM for a fee: JPY 3,300 per person
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Crown Restaurant
  • Keyaki
  • Parterre
  • Royal Oak
  • Zuirin

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Spa

  • In-room massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Free daily newspapers
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to maintenance, internet service will not be available at this property from 1-4 AM (times subject to change) on December 18, 2024.
Due to maintenance, the property's phone line will not be available from midnight to 5 AM (times subject to change) on December 20, 2024.
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 3300 per person
  • Self-parking fee: JPY 1680 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Palace Hotel Omiya Saitama
Palace Omiya Saitama
Palace Omiya
Palace Hotel Omiya Hotel
Palace Hotel Omiya Saitama
Palace Hotel Omiya Hotel Saitama

Palace Hotel Omiya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 291 out of 588 reviews" "
Rating 8 - Good. 220 out of 588 reviews" "
Rating 6 - Okay. 54 out of 588 reviews" "
Rating 4 - Poor. 12 out of 588 reviews" "
Rating 2 - Terrible. 11 out of 588 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

K

Very good.
Nice room in a very convenient location, close to the railway station and restaurants.
Stayed 3 nights in Oct 2024

8/10 Good

Naomi, Tualatin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and comfortable bed!
Stayed 1 night in Sep 2024

10/10 Excellent

Jaehyup, Southlake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and efficient hotel. Breakfast had a wide selection of items with good quality. Room had ample amenities and more. The area has lots of shopping and dining options and extensive rail connection. Would visit again when I return to meet friends in this area.
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel!
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel with every amenity you could ask for.
Stayed 1 night in Aug 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast and very easy access to the train station. Lots of good food and shopping options near by.
Stayed 10 nights in Jul 2024

10/10 Excellent

Sara Mom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all polite and nice. Very convenient.
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and very clean hotel. Staff were awesome and would highly recommend! Thank you for a pleasant stay. Great breakfast available as well!
Stayed 3 nights in May 2024

10/10 Excellent

ROSS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevated walk from station in minutes. All retail and dining needs at Sogo a few minutes walk away. Staff happy to provide a few extras if needed. Escorted to room with bags on arrival.
Stayed 2 nights in Apr 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay.
Everything was excellent. The room is a small for US Standards, but that was expected. They were very accommodating with a late check out and the charge was very reasonable. Access to Omiya station is very convenient. We had a wonderful stay.
From a coffee shop across the street.
From a coffee shop across the street.
Night view from the room.
Day view from the room.
Stayed 7 nights in Apr 2024

10/10 Excellent

Neil, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

toshi

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

8/10 Good

Robert, Tigard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
nice clean place to stay for both business and personal visit to the Tokyo area.
Stayed 3 nights in Nov 2023

10/10 Excellent

Supapat

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable from Omiya Station we arrived early they managed to stored our luggage and bring them up to the room when we came back later in the afternoon Most convenient with airport bus stop 300metre from hotel (Sogo department store west exit) on our departure day
Stayed 1 night in Nov 2023

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Stay!!!
Stayed 1 night in Nov 2023

10/10 Excellent

Chong-Jeh, Sherman Oaks

Stayed 2 nights in Oct 2023

10/10 Excellent

Mark, Yokosuka

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel close to the station. Rooms a tad small though.
Stayed 1 night in Oct 2023

10/10 Excellent

Andreas, College Station

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location
Stayed 1 night in Feb 2023

10/10 Excellent

Yan

Stayed 1 night in Dec 2022

10/10 Excellent

Elias

Stayed 1 night in Nov 2022

8/10 Good

Sora, willimantic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean and a good place to stay, but breakfast was not so great compared to other hotels
Stayed 3 nights in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel overall
Rooms are on the small size but the service and location is great!
Stayed 4 nights in Feb 2020

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My go to hotel for business trips
I have stayed here many times and it never disappoints. Very comfortable bed, nice breakfast, spotlessly clean (although I do recommend a double room over a single room which can be on the small side). I have always viewed this as my 'go to' hotel when visiting the area and have now stayed here on at least twenty separate occasions.
Stayed 4 nights in Feb 2020

8/10 Good

Laura

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Good for business.
Great hotel. Rooms sizeable and had all the amenities you could need for a business trip. Room was cleaning was sloppy but my colleagues had no issues so assume this is an exception rather than the norm.
Stayed 1 night in Jan 2020