Shilo Inn Suites - Salem

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shilo Inn Suites - Salem

Front of property
Desk, blackout curtains, iron/ironing board, free WiFi
Reception
Combined shower/bathtub, free toiletries, hair dryer, towels
Lobby sitting area

Reviews

7.0 out of 10

Good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
3304 Market St Ne, Salem, OR, 97301
  • Oregon State Fairgrounds Pavilion
    2 min drive
  • Salem Armory Auditorium
    2 min drive
  • Oregon State Fair Skychairs
    3 min drive
  • Salem, OR (SLE-McNary Field)
    7 min drive

Room options

Junior Suite

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Suite, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Shilo Inn Suites - Salem

Hotel with free parking, near Oregon State Fairgrounds Pavilion
Laundry facilities, a 24-hour front desk and express check-out are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Shilo Inn Suites - Salem offers 90 accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Shilo Inn Suites - Salem. During your stay, you'll be within walking distance of Oregon State Fairgrounds Pavilion. Features include free WiFi in public areas and free self-parking, plus 2 meeting rooms.
  • Free WiFi
  • Free self-parking
  • Amenities include 2 meeting rooms, laundry facilities and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Oregon State Fairgrounds Pavilion and a few minutes from Chemeketa Community College
  • Dogs welcome for a fee (restrictions apply)
As a guest of Shilo Inn Suites - Salem, you'll find a vending machine, laundry facilities, and express check-out. There are 2 meeting rooms available. WiFi is free in public spaces. Self parking is free.

This Salem hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable channels
  • Pay films
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property enforces quiet hours from 10:00 PM to 8:00 AM

Renovations and closures

The property will be renovating from 1 November 2024 to 31 March 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Public bath
  • Sauna
  • Hot tub
The following facilities are closed on Sunday and Monday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. At the property, quiet hours are enforced between 10:00 PM and 8:00 AM.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shilo Inn Suites Hotel Salem
Shilo Inn Suites Salem
Salem Shilo Inn
Shilo Inn Salem Hotel Salem
Shilo Inn Suites - Salem Oregon
Shilo Inn Suites Salem Hotel
Shilo Inn Suites Salem
Shilo Inn Suites - Salem Hotel
Shilo Inn Suites - Salem Salem
Shilo Inn Suites - Salem Hotel Salem

Shilo Inn Suites - Salem Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 313 out of 1003 reviews" "
Rating 8 - Good. 253 out of 1003 reviews" "
Rating 6 - Okay. 167 out of 1003 reviews" "
Rating 4 - Poor. 141 out of 1003 reviews" "
Rating 2 - Terrible. 129 out of 1003 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Karina

Stayed 1 night in Aug 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Andrea, Salem

Liked: Cleanliness, staff & service
Not enough parking
Stayed 2 nights in Sep 2024

10/10 Excellent

Amber

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Mary

Liked: Staff & service, amenities, property conditions & facilities
It was a nice place. Limited parking. And a mouse wanted to race my grandson in the pool. Other than that no complaints. Staff were awesome.
Stayed 1 night in Sep 2024

6/10 Okay

Keri

Travelled with partner
Liked: Staff & service
The person that checked me in was great. It was in an area very conscientious to walk but walking around was scary so we ended up driving. Just a lot of open drug use around the area. Sad because not the hotels fault and it was good for the price.
Stayed 1 night in Sep 2024

10/10 Excellent

Nicole

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family time
We had a family trip with 3 adults and a 2 year old. We know that the rooms at Shilo Inns are usually large. This one was indeed. The two year old had enough room for her playpen to sleep in and all of her toys. All of the adults were comfortable as well. Staff were all friendly and helpful. Thank you for an amazing stay
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Aug 2024

8/10 Good

Lysa Marie, Roseburg

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean, quiet and comfy beds.
Stayed 2 nights in Aug 2024

4/10 Poor

Mary M

Stayed 1 night in Jul 2024

2/10 Terrible

josephine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Renae

Liked: Cleanliness, staff & service, property conditions & facilities
Nice,courteous staff. Tv couldn't be seen from the couch. Overall, nice visit
Stayed 1 night in Aug 2024

8/10 Good

Susan, Salem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very comfortable. Coffee available in the lobby all day! Comfortable bed!
Stayed 1 night in Aug 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay at the last minute at a very reasonable price.
Stayed 1 night in Aug 2024

8/10 Good

Glenda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and a good shower. Having the sink located outside of the bathroom is a big plus. We were disappointed that the breakfast has been discontinued. Coffee was cold except for early thing in the morning.
Stayed 4 nights in Aug 2024

6/10 Okay

Misty

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Troy, Astoria

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
More deplorable negligence than affordable excellence. Arrived to a multigenerstional crew of ne'er-do-wells smoking and loitering in the parking lot, loudly plotting how to sneak in additional people for the party they were going to have upstairs that evening. After signing an declaration that I would pay a $350 fine if I dared to smoke in the room, I was issued a room that reeked of smoke, though they did move us to one that didn't when I requested it. Upon trying to exit my new room for the first time there was literally a big German Shepherd unaccompanied in the hallway, which began to bark aggressively at me and my kids... I was excited to see they had a steam room and sauna, but those were locked and out of order / unavailable for use. On the plus side, they have a pook and there is a Wunderland and a (better) Pietro's Pizza Arcade (with Laser Tag) within 5 minutes walking distance from the hotel, which makes it better for families. They're also many other conveniences and restaurants nearby. The staff was trying their best to manage the dilapidated hotel and chaotic clientele, to their credit.
Stayed 1 night in Aug 2024

8/10 Good

Hans

Liked: Staff & service
Checkin was excellent. Great guy at the Reception
Stayed 1 night in Aug 2024

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The elevator was "broken". We had to climb 3 flights of stairs every time. No offer of any kind of ADA alternatives was offered.
Stayed 4 nights in Jun 2024

4/10 Poor

Pamela, Cosmopolis

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Bad area of town with lots of homeless and all of their stuff camped out on the sidewalk. And houses back one side of the hotel which our room happened to be on - and hours straight their stupid dog was incessantly barking. The toilet kept going on making noise off and on all night. The two upholstered chairs by the table were smelling like mildew. And worse than any of the many other issues was the horrible beds - hard like rocks and weird metal squeaking. Never will go here again and certainly do not recommend to anyone.
Stayed 1 night in Aug 2024

8/10 Good

William L

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy and fast. The elevator was not working for our stay. We were on the 3rd floor and had to tote our bags up and down.
Stayed 1 night in Aug 2024

6/10 Okay

Richard

Travelled with partner
Liked: Staff & service
Bad: >The original room to which we were assigned had a faulty heater, and we were assigned to another room. > At 3:30 a.m. a drunken neighbor and partner made a hell of lot of noise - yelling, laughing, talking, etc. Good: The room that we ended up in was great: king size bed, microwave, fridge, couch, etc.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024