Best Western Salisbury Plaza

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Salisbury Plaza

In-room safe, desk, laptop workspace, iron/ironing board
Reception
Exterior
Property amenity
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Explore the area

Map
1735 N Salisbury Blvd, Salisbury, MD, 21801
  • Poplar Hill Mansion
    2 min drive
  • Deer's Head Hospital Center
    4 min drive
  • Salisbury Zoo
    4 min drive
  • Salisbury, MD (SBY-Salisbury - Ocean City Wicomico Regional)
    10 min drive

Room options

Standard Room, 1 King Bed, Smoking, Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Best Western Salisbury Plaza

Pet-friendly hotel connected to a shopping centre in Salisbury with free breakfast
Along with a seasonal outdoor pool, this hotel has a business centre and a meeting room. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
Best Western Salisbury Plaza offers 101 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and free newspapers. Satellite televisions are provided. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
With your stay at Best Western Salisbury Plaza, you'll be connected to a shopping centre and within walking distance of Deer's Head Hospital Center. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, a meeting room and laundry facilities
  • Just a 2-minute drive from Poplar Hill Mansion and a few minutes from Downtown Salisbury Bark Park
  • Pets welcome for a fee (restrictions apply)
Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is served daily. A seasonal outdoor pool, barbecue grills, and a vending machine are also featured at the business-friendly Best Western Salisbury Plaza. Free self parking is available. A complete renovation of Best Western Salisbury Plaza was completed in July 2023.

Smoking is allowed in designated areas at this Salisbury hotel.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Pool hoist on site
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 4:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 4:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 8:30 PM
  • Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Plaza Hotel Salisbury
Best Western Salisbury Plaza
Best Western Salisbury Plaza Hotel Salisbury
Salisbury Best Western
Best Western Salisbury Plaza Hotel
Best Salisbury Plaza Salisbury
Best Western Salisbury Plaza Hotel
Best Western Salisbury Plaza Salisbury
Best Western Salisbury Plaza Hotel Salisbury

Best Western Salisbury Plaza Reviews

Reviews

6.4
Rating 10 - Excellent. 164 out of 713 reviews" "
Rating 8 - Good. 169 out of 713 reviews" "
Rating 6 - Okay. 120 out of 713 reviews" "
Rating 4 - Poor. 95 out of 713 reviews" "
Rating 2 - Terrible. 165 out of 713 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fabienne

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 2 nights in Aug 2024

2/10 Terrible

Sharvani

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Alison

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Dustin

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelled strongly of smoke and was lied to about availability when trying to switch rooms and met with attitude from staff
Stayed 1 night in Aug 2024

10/10 Excellent

Roberts

Liked: Cleanliness, property conditions & facilities
Not bad
Stayed 2 nights in Aug 2024

10/10 Excellent

Jacob

Stayed 1 night in Aug 2024

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish it was a better experience especially when you have a special needs child traveling
Stayed 5 nights in Jul 2024

10/10 Excellent

Mariam

Liked: Staff & service
Ok
Stayed 2 nights in Aug 2024

4/10 Poor

Jeffrey

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Top notch service and hospitality from staff. Only negative was looking at peeling caulking around bathtub. Other than that, our stay was enjoyable!
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was above and beyond gracious and accommodating
Stayed 3 nights in Jul 2024

6/10 Okay

Krista

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The staff was very friendly and helpful, but the rooms smelled musty, and everything felt wet because of the moisture in the room. The pool was nice and the ice machine was convenient. I wouldn't stay here again because it's way too small and the smell was awful. I felt dirty the whole time.
Stayed 4 nights in Jul 2024

4/10 Poor

La'Cheryl

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Don’t stay here
Gate key worked sometimes. Door to room wouldn’t lock. Other hotel guest key cards opened our door. I requested to speak to manager, never there. I requested a discount. Never got.
Stayed 2 nights in Jul 2024

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel smelled terrible and was not clean
Stayed 3 nights in Jul 2024

4/10 Poor

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It serve the purpose, nothing more
Stayed 1 night in Jul 2024

6/10 Okay

Emerald Robert

Not recommended No place for soap, No hooks for towels Hated to enter lot
Stayed 1 night in Jul 2024

2/10 Terrible

Harry

Travelled with family
Disliked: Cleanliness, staff & service
It was horrible you couldn’t close the door.My wife was scared all night..She put a chair at the door.The smell was horrible.Called the front desk the lady said her door wouldn’t close.It was the worse experience ever.
Stayed 1 night in Jul 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and affordable
Nice staff at front desk. Room was clean and good size. Convenient location. Updated lobby and nice breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Tyrone

Travelled with family
Disliked: Staff & service, room comfort
Horror story!
The receptionist was very high, invited me to a threesom wanted me to bring her some drinks whilevshe was working. Service was terrible. Add to that someone knocked onthe door so hard my friend was freaked out so we left and went to another hotel for her safety
Stayed 1 night in Jul 2024

2/10 Terrible

Elissa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Originally booked for a week. Canceled as soon as we checked in. Hotel has Bugs, Roaches, the pool was dirty/green . Staff was nice and issued full refund.
Stayed 4 nights in Jul 2024

8/10 Good

Christian

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
It’s not the most impressive property but every employee we met went above and beyond to help us. They were super helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kacey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many mishaps pool wasn’t open and had to change rooms because the electricity didn’t work in the first will NEVER stay here again
Stayed 1 night in May 2024

8/10 Good

Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine, not exceptional, but good.
Stayed 2 nights in Jul 2024

2/10 Terrible

William

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities
Checked in around 3pm and was told the room may not be ready. I said ok, I'll be back this evening. I was there for a baseball tournament with 3 kids staying in my room, and had to get back to the fields for a game. I came back and got my key around 8:30-9pm. In the room there were no sheets on the bed, no pillowcases, and later I learned no towels, soap, or shower curtain. I made 4 visits to the front desk, and only one person was working, who said they would be down shortly to get things set up. Well every trip there were more angry people waiting in the lobby. Long story short it took almost 2 hours to get sheets, which I put on the beds myself. Never got towels, soap, or shower curtain. Asked again in the morning, and was told housekeeping would be right down. They never showed, and I had to leave before we got anything. The worst service I've ever had. The woman at the desk in the evening was very apologetic, but she was the only one at the entire hotel working that night. And this was for a room I paid about $180-$190. I'll never stay here again, and I will let everyone know coming for baseball from my area to avoid it like the plague.
Stayed 1 night in Jun 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, 3 star hotel with great Breakfast
Hotel was decent, clean rooms, nice new looking towels! Bed was comfy, clean and a huge tv which was great for movie buffs etc! Breakfast was very good, biscuits and Gravy and all other items on Sunday! Outdoor pool for kids! Nice place, 3 star not a 2 star hotel! Check em out for yourself
Stayed 2 nights in Jul 2024