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Salt Lake Plaza Hotel SureStay Collection by Best Western

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Salt Lake Plaza Hotel SureStay Collection by Best Western

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Pillow-top beds, in-room safe, desk, blackout curtains
Front of property – evening/night
Standard Room, 1 King Bed, Refrigerator & Microwave, City View (Larger Room;with Sofabed) | Pillow-top beds, in-room safe, desk, blackout curtains
Interior
Outdoor pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Gym
    Gym
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
122 W South Temple, Salt Lake City, UT, 84101
  • Temple Square
    1 min walk
  • Family History Library
    2 min walk
  • Salt Palace Convention Center
    3 min walk
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    12 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, City View

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, City View (Larger Room)

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, City View (Larger Room) | Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, City View (Larger Room)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, City View (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Refrigerator & Microwave, City View (Larger Room;with Sofabed) | Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Refrigerator & Microwave, City View (Larger Room;with Sofabed)

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Hot Tub, City View

Suite, 1 King Bed, Hot Tub, City View | Pillow-top beds, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Hot Tub, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Crystal Inn Hotel & Suites Salt Lake City

Pool
Breakfast included
Free airport shuttle
Pet-friendly
4.6 out of 5, Wonderful, (2971)
The price is CHF 79
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Crystal Inn Hotel & Suites Salt Lake City

About this property

Salt Lake Plaza Hotel SureStay Collection by Best Western

Hotel with a fitness centre, steps from Temple Square
A fitness centre, a snack bar/deli and a 24-hour business centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business centre and conference space.
Salt Lake Plaza Hotel SureStay Collection by Best Western offers 150 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Salt Lake City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Salt Lake Plaza Hotel SureStay Collection by Best Western. During your stay, you're just a quick walk from Temple Square. Features include free WiFi in public areas, plus a gym and a snack bar/deli.
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Temple Square and Family History Library
There's a snack bar/deli on site. WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. A fitness centre, a library, and a vending machine are also featured at the business-friendly Salt Lake Plaza Hotel SureStay Collection by Best Western. Parking is available for a fee.

This 3-star Salt Lake City hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Secured parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Snack bar/deli

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: USD 10 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Plaza Hotel Temple Square
Plaza Temple Square
Salt Lake Plaza Hotel Temple Square
Salt Lake Plaza Temple Square
Salt Lake Plaza Hotel Temple Square Salt Lake City
Salt Lake Plaza Temple Square Salt Lake City
Salt Lake Plaza Hotel at Temple Square
Salt Lake Plaza Hotel SureStay Collection by Best Western Hotel

Salt Lake Plaza Hotel SureStay Collection by Best Western Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1312 out of 2710 reviews" "
Rating 8 - Good. 810 out of 2710 reviews" "
Rating 6 - Okay. 314 out of 2710 reviews" "
Rating 4 - Poor. 169 out of 2710 reviews" "
Rating 2 - Terrible. 105 out of 2710 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nelsen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Kristen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel is completely subpar. It feels dirty. There are strange people lurking outside of the building. The water pressure comes and goes and almost runs out mid shower. They didn’t even have a comforter on the bed. It was a sheet and a very thin material resembling a comforter, but it was not a comforter. We froze all night. I will never return to this hotel again. It was old and dirty. They didn’t even offer breakfast, but you could buy it, but there was no way I would even consider it after what we had seen around that facility.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stay at the Salt Lake Plaza
The stay was amazing. The room was clean and cool. Only problem was the shower. It was great. The water pressure was bad the towels didn't dry you're hair very well. The bed wasn't as comfortable as I thought, and the toilet kept running.
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

It was super nice and clean
Stayed 1 night in Aug 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Notice of airport shuttle suspended and a $10/day parking was mentioned only after paying for the reservation. The ad said it had airport shuttle and nothing of the daily parking fee.
Stayed 3 nights in Aug 2024

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Jerelyn

The drains on sink and bathtub were very slow. I need up standing in water up to my ankles during shower. We advised the front desk as we checked out and she thanked us and said she would send referral to maintenance. The front of the building needed to be cleaned. Garbage.
Stayed 1 night in Aug 2024

2/10 Terrible

Ulysses

Stayed 2 nights in Aug 2024

4/10 Poor

Christopher

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Went to take a bath after hours of travel. The tub drain wouldnt close completely. No matter what i did the water drained. Called maintenance. They claimed to have fixed it. However even after they left the tub was still draining while in the "drain closed" position. I ended up having to hold a baggie over the drain with my foot holding the bag in place.
Stayed 2 nights in Aug 2024

8/10 Good

Valentina

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Aug 2024

8/10 Good

Chandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Susan Ann

Liked: Cleanliness, staff & service
Its a nice property and next to the Family History Library where I go to research. I have visited this hotel 10 times now and always good service. The breakfast room is an option for breakfast but I am not fond of the selections except for cereal as there a no lo-carb options. I don't mind paying for breakfast(as you pay for items) but the quality isn't great, nor the options. The gift shop is great and offers a variety of travel needs and local artisan items. I will return.
Stayed 9 nights in Aug 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to airport. Super clean and quiet. Dining is walking distance.
Stayed 2 nights in Aug 2024

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful place to stay, and conveniently located to everything we wanted to visit, via walking distance! We will be back!
Stayed 2 nights in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great staff
I was a little bummed no vending machine with food, as no real food options near by the hotel. I didn’t verify this in person but I read it in the room’s info sheet when I arrived really late that night and was hungry for anything. Staff was really nice, bed super comfy. Street noise worrisome as the street had big noisy metal plates on it, and could hear big long banging sounds as cars passed, even on my 11th floor while I was awake. But I slept through it. So maybe wasn’t as bad as I worried it would be.
Stayed 2 nights in Aug 2024

10/10 Excellent

TANGELA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
construction
Stayed 2 nights in Aug 2024

6/10 Okay

Vanesa

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean but needs some TLC
The employees were great - helpful and responsive but there are numerous issues that need to be addressed. *ice maker on the 10th floor didn’t work-there should have been a sign. walked down to the 9th floor and it was the same situation. Broken, no sign. Went to the front desk and they said that some of them just don’t work. Finally found one on the 6th floor. *came in from the parking garage and the key card wouldn’t work. Tried for several minutes before just walking around to the front. The front desk said that again, it’s a known issue that it doesn’t work about as often as it does. *Curtains need adjusted - they don’t open/close easily *the hair dryer sounded like it was going to spark and catch on fire. I left a note with it and hope to hell they replaced it! *several items on the remote don’t work - no sleep timer or closed caption. *thermostat!!! It only went down to 68° - WTH? Some people like it much colder and when you’re paying hundreds of dollars to sleep there, I’d like it as cold as I want. * That being said, the people at the front desk were always very nice, friendly and helpful. Even with an evacuation due to a suspicious package, they were polite and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Raquel

Stayed 2 nights in Aug 2024

8/10 Good

Jutarat

Liked: Cleanliness
Stayed 1 night in Aug 2024