The Metropolitan Inn

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Metropolitan Inn

Deluxe Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, blackout curtains
Lobby sitting area
Premium bedding, Tempur-Pedic beds, desk, blackout curtains
Breakfast area
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

Map
524 S West Temple, Salt Lake City, UT, 84101
  • Capitol Theater
    ‪12 min walk‬
  • Eccles Theater
    ‪12 min walk‬
  • Salt Palace Convention Center
    ‪14 min walk‬
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪11 min drive‬

Room options

Deluxe Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite

  • 46.3 sq m
  • Sleeps 3
  • 1 Queen Bed

Handicap King Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

The Metropolitan Inn

Hotel with free parking, near City Creek Center
This smoke-free hotel features a 24-hour business centre, 24-hour room service and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
The Metropolitan Inn offers 60 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Tempur-Pedic beds feature premium bedding. Premium cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Metropolitan Inn. During your stay, you're just a quick walk from Salt Lake City and County Building. Free WiFi in public areas, free self-parking and a 24-hour business centre are available.
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests speak favourably about the value of their stay and the clean guestrooms
  • Within a 15-minute walk of Salt Palace Convention Center and City Creek Center
WiFi is free in public spaces. There's an onsite 24-hour business centre. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly The Metropolitan Inn. Free self parking is available.

This Salt Lake City hotel is smoke free.

24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are available for USD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Metropolitan Inn
Metropolitan Inn Salt Lake City
Metropolitan Salt Lake City
Metropolitan Hotel Salt Lake City
Metropolitan Inn Salt Lake City, Utah
The Metropolitan Inn Hotel
The Metropolitan Inn Salt Lake City
The Metropolitan Inn Hotel Salt Lake City

The Metropolitan Inn Reviews

Reviews

5.8
Rating 10 - Excellent. 165 out of 1001 reviews" "
Rating 8 - Good. 207 out of 1001 reviews" "
Rating 6 - Okay. 212 out of 1001 reviews" "
Rating 4 - Poor. 177 out of 1001 reviews" "
Rating 2 - Terrible. 240 out of 1001 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Eric

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Shower was very dirty, the showers in jails are cleaner. Was never notified that the security deposit was CASH ONLY which cost me an extra $7 in ATM fees to get. Card key to the room sometimes didn’t work. Sample picture of the room on the website was vague and made it look better than it really was. I severely regret not spending the extra money to get a better hotel.
Stayed 2 nights in Oct 2024

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Epic crap hole. I’m surprised Expedia has this property listed. No curtain, window on walkway, other guests could see me sleeping, etc.
Stayed 1 night in Oct 2024

8/10 Good

Maynard

Liked: Cleanliness, staff & service, property conditions & facilities
Alright.
Stayed 1 night in Oct 2024

10/10 Excellent

Marinel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desks were awesome and friendly. The security deposit was returned swiftly after we checked out.
Stayed 2 nights in Oct 2024

6/10 Okay

Mohammed

Liked: Staff & service
The stuff are very nice and very helpful room service everyday
Stayed 5 nights in Oct 2024

4/10 Poor

Antanina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Meerimbek

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Angel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Claudia

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Corina

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Piyawadee

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were spotless and very clean. But when not turn on the AC, it s a little bit of smelly, little but can smell not sure from carpet or bed sheets or cover sheet. Hot water runs good, cold A/C. Some staffs are meh, I had to wait he chit chatted with customer and asked me to wait 10 more minutes I said No. long waiting was enough, I was tired & need to rest.
Stayed 1 night in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central position. Good price.
Great position. Plenty of free parking. Good service.
Stayed 1 night in Oct 2024

6/10 Okay

kelly

Liked: Staff & service
Disliked: Amenities
It was okay for a short stay
Stayed 3 nights in Oct 2024

4/10 Poor

George

Disliked: Cleanliness, property conditions & facilities
Sheets of paint falling from the ceiling in the bathroom. Wads of hair stuck to the shower walls.
Stayed 1 night in Sep 2024

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I really enjoyed my stay here. The only reason i gave 4 stars is because i would have liked brighter lights in the room. The room was very clean and the staff was really nice. There aren't a lot if amenities but I wasn't concerned with that. I was just looking for a clean, safe place to stay for a weekend trip.
Stayed 2 nights in Sep 2024

2/10 Terrible

Roberta

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
The room was dirty. Drugs were smelt. The room stunk. The service did not speak English and could barely understand it. We didn’t stay we immediately checked out. The bed looked like it you could see the bed bugs crawling on it
Stayed 2 nights in Sep 2024

4/10 Poor

Meg

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We visited SLC for a concert and because of some last minute fall-throughs we needed to book a hotel at the last minute. We chose this one because it was cheap and near downtown. It’s a rundown crappy motel and we definitely saw some “late night” lady workers going into hotel rooms, so definitely not family friendly. Rooms are a little nasty too.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
The price is right.
This was not my first stay at the Metropolitan. I choose this motel for the price and the convenience of being able to walk to the Salt Palace. This year the motel seemed more rundown than last year, the mattresses were new and comfortable last year, but lumpy and hard this year. Housekeeping does a great job with what they have to work with. It's still a great value, and I wouldn't hesitate to return.
Stayed 4 nights in Sep 2024

6/10 Okay

Tyler

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Dave

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No electric outlets
Stayed 1 night in Sep 2024

4/10 Poor

Ayanna

Disliked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Nikole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Monica

Disliked: Cleanliness, property conditions & facilities
K
Stayed 1 night in Sep 2024

2/10 Terrible

Val, Salt Lake City

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
They only want to keep your deposit and will do anything or make up anything to keep it.
Stayed 3 nights in May 2024

10/10 Excellent

Kevin

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024