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Hacienda Samana Bay Hotel & Residence

3.5 star property
VIP Access

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Photo gallery for Hacienda Samana Bay Hotel & Residence

3 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers
Junior Studio Suite, Non Smoking, Ocean View | Balcony
Premium Room, 1 King Bed, Kitchen, Ocean View | Beach/ocean view
Aerial view
Rooftop terrace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Avenida Malecón, Carretera La Aguada, 60, Samaná, Samaná Province, 32000
  • Samana Bay
    ‪1 min walk‬
  • Cayo Levantado Beach
  • Playa Cayacoa
    ‪4 min drive‬
  • Samana (AZS-El Catey Intl.)
    ‪61 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, Ocean View

Standard Room, Ocean View | Minibar, in-room safe, desk, laptop workspace

Standard Room, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, Non Smoking, Ocean View

Junior Studio Suite, Non Smoking, Ocean View | Minibar, in-room safe, desk, laptop workspace

Junior Studio Suite, Non Smoking, Ocean View

  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, Non Smoking, Ocean View

Deluxe Suite, Non Smoking, Ocean View | Beach/ocean view

Deluxe Suite, Non Smoking, Ocean View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Kitchen, Ocean View

Premium Room, 1 King Bed, Kitchen, Ocean View | Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Kitchen, Ocean View

  • 104 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, Non Smoking, Ocean View

Family Suite, Non Smoking, Ocean View | Minibar, in-room safe, desk, laptop workspace

Family Suite, Non Smoking, Ocean View

  • 156 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds and 1 Single Sofa Bed

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About this property

Hacienda Samana Bay Hotel & Residence

Boardwalk/promenade hotel with 3 outdoor pools and free breakfast
Along with 3 outdoor pools, this smoke-free hotel has a restaurant and 2 poolside bars. Free full breakfast is provided, as well as free WiFi in public areas, free valet parking and a free manager's reception. Other amenities include 3 bars/lounges, a health club and a snack bar/deli.
Hacienda Samana Bay Hotel & Residence offers 60 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 43-inch Smart televisions come with digital channels. Accommodation at this 3.5-star hotel has kitchenettes with kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, bathrobes and slippers.

This Samaná hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at Hacienda Samana Bay Hotel & Residence. During your stay, you're just a quick walk from Samana Bay. Enjoy features like free breakfast, free WiFi in public areas and free valet parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include a coffee shop, a restaurant, 2 poolside bars and 3 bars/lounges
  • Take a swim in the 3 outdoor pools
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym and kayaking
  • Guests have great things to say about the pool and the helpful staff
  • Steps from Samana Bay and a 4-minute drive from Whale Museum of Samana
  • Cats and dogs welcome for a fee
Hacienda Samana Bay Hotel & Residence offers its guests 3 outdoor swimming pools and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Event space at this hotel measures 1152 square feet (107 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hacienda Samana Bay Hotel & Residence. Free self parking and valet parking are available.

This 3.5-star Samaná hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Hacienda Samana Bay Hotel & Residence has a restaurant on site.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Health club
  • Kayaking

Family friendly

  • 3 outdoor pools
  • In-room kitchenette
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre (1,152 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchenette
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 72458023

We should mention

  • Pool access available from 8:00 AM to 7:00 PM

Property is also known as

Hacienda Samana Bay & Samana
Hacienda Samana Bay Hotel Residence
Hacienda Samana Bay Hotel & Residence Hotel
Hacienda Samana Bay Hotel & Residence Samaná
Hacienda Samana Bay Hotel & Residence Hotel Samaná

Hacienda Samana Bay Hotel & Residence Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 231 out of 309 reviews
Rating 8 - Good. 51 out of 309 reviews
Rating 6 - Okay. 15 out of 309 reviews
Rating 4 - Poor. 2 out of 309 reviews
Rating 2 - Terrible. 10 out of 309 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the bay
Stayed 5 nights in Feb 2025

10/10 Excellent

ELIZABETH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk personal that receive me without a name tag was a pregnant lady was very rude and unprofessional also treated me the guest with no respect putting in doubt the who I was and other thing , but thankfully they other front desk girl a very polite and nice and sweet young girl was able to take care of me and my husband.
Stayed 5 nights in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional performance from from the entire team
Stayed 10 nights in Feb 2025

10/10 Excellent

Suleydi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Meldre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and staff very friendly.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the view from the balcony of the bay, the room was nice and mordern . During the night is very noisy from the young locals racing their motorcycles up and down the street infront of the hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Aimee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ya es la 3ra vez que nos hospedamos aquí y cada vez ha sido mejor que la anterior.
Stayed 2 nights in Jan 2025

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the Samana Bay Harbour. Esy access to other beaches!
Stayed 2 nights in Jan 2025

10/10 Excellent

Mariaelena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
please make sure that you do more regarding the environment like straws of carton board and bottle of waters the same, rather then plastic. Thank you and it was great staying at your hotel.
Stayed 4 nights in Jan 2025

8/10 Good

Percy W., Bonaire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is nice but very noisy spacially during evening hours.
Stayed 6 nights in Jan 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is gorgeous. Rooftop pool, and bar exceptional. Only negative the shower water was nit hot or even warm. Maybe lukewarm.
Stayed 2 nights in Jan 2025

6/10 Okay

Liana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This hotel is very nice - the rooms were spacious and clean. The front desk staff generally lacked interest and weren't overly friendly. The waiting staff at breakfast were excellent. The breakfast food was fantastic. The big issue here was the noisiness. The view facing the marina was fantastic but sitting out on the patio even in the evening was incredibly noisy, so noisy we usually found we had to go inside in order to have a conversation. (The noise is from the traffic and the very noisy moto-bikes that going roaring by.) The level of noise would be enough to make me not book again. This is unfortunately something the hotel can't do much about.
Stayed 3 nights in Jan 2025

8/10 Good

yehiel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, the view is awesome . Very near to everything . Staff friendly and professional
Stayed 1 night in Oct 2024

8/10 Good

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this property. The view from our room was spectacular. The free breakfast was very delicious! It was a perfect location.

10/10 Excellent

rafael

Stayed 2 nights in Jan 2025

8/10 Good

Miguel, Riverdale

Stayed 2 nights in Jan 2025

10/10 Excellent

Edwin

Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Everything was great, the place was beautiful staff very pleasant… one thing the pool ladder should be fixed can be very dangerous and there was an incident where one of the waiters danced with a guest and was fired. Apparently they aren’t allowed to dance or communicate with guest and in such a beautiful boutique hotel they should be allowed to be themselves. Dancing music is in their souls should be allowed to enjoy the great music they were playing :)
Stayed 7 nights in Dec 2024

10/10 Excellent

Augusto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place
Stayed 5 nights in Jan 2025

8/10 Good

dilip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What did I like The cleanness the condition the room it was wonderful ? what I didn’t like ? The check-in was very slow it took l 45 minutes to to check in when I booked the room it come with a bottle of champagne. I didn’t receive any.
Stayed 1 night in Jan 2025

10/10 Excellent

Rafael

Stayed 1 night in Nov 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Comfortable rooms. The AC could have been more controllable. Just did not cool enough. Overall it was satisfying
Stayed 3 nights in Dec 2024

10/10 Excellent

Adolfis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Team
Stayed 1 night in Nov 2024

10/10 Excellent

Adolfis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing great team.
Stayed 2 nights in Nov 2024