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Nattivo Collection Hotel

3.5 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Nattivo Collection Hotel

Outdoor pool
Standard Room, 2 Double Beds | Hypo-allergenic bedding, minibar, in-room safe, desk
Restaurant
Interior detail
Suite (Master) | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Av. Colón No. 2-43, San Andrés Islas, San Andrés, San Andrés
  • Spratt Bight Beach
    5 min walk
  • Coton Cay
    6 min walk
  • Burguer Arepa
    1 min walk
  • San Andrés (ADZ-Gustavo Rojas Pinilla Intl.)
    18 min walk
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, Balcony

Suite, Balcony | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Master)

Suite (Master) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite (Master)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, Balcony

  • Sleeps 2
  • 1 King Bed

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Exterior

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4.1 out of 5, Very good, (1000)
The price is CHF 489
for 1 night
2 Jan - 3 Jan
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About this property

Nattivo Collection Hotel

Hotel with 4 restaurants, a quick walk to Spratt Bight Beach
Along with 4 restaurants, this smoke-free hotel has an outdoor pool and conference space. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a communal living room and a porter/bellboy are on-site.
Nattivo Collection Hotel offers 99 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower and dressing gowns.

This San Andrés hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Nattivo Collection Hotel. During your stay, you're just a quick walk from Spratt Bight Beach. Features include free breakfast and free WiFi in public areas, plus 4 restaurants.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at one of the 4 restaurants
  • Take a swim in the outdoor pool
  • Amenities include conference space, a lift and a communal living room
  • 5 minutes by foot from Spratt Bight Beach and a 3-minute drive from Islote Sucre
There are 4 restaurants on site. Free breakfast is available daily. Public spaces have free WiFi. Event space at this hotel measures 753 square feet (70 square metres) and includes conference space. The business-friendly Nattivo Collection Hotel also features an outdoor pool, a porter, and a communal living room.

This 3.5-star San Andrés hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Wata – On-site restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:30 AM
  • 4 restaurants

Restaurants on site

  • Wata

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 753 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (140 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Nattivo Collection Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 90 out of 120 reviews" "
Rating 8 - Good. 21 out of 120 reviews" "
Rating 6 - Okay. 5 out of 120 reviews" "
Rating 4 - Poor. 2 out of 120 reviews" "
Rating 2 - Terrible. 2 out of 120 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shauna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel but with a few tweaks it would be amazing. Young staff are friendly and professional. Pool area is great with plenty of sun beds available. Italian restaurant outstanding and well worth a visit. Rooms are modern but extra storage needed and table and chairs on balcony required. Overall probably one of the best hotels on the island
Stayed 7 nights in Sep 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property.
Stayed 3 nights in Sep 2024

10/10 Excellent

Luz Ines

Stayed 2 nights in Aug 2024

10/10 Excellent

Shahram Sean, Miami

Stayed 3 nights in Aug 2024

8/10 Good

Dania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish I stayed longer here. Nice place to stay at in SAn Andres
Stayed 2 nights in Aug 2024

2/10 Terrible

Justine

Disliked: Staff & service
I’m still waiting for a response and refund. Dear Hotel, I am writing to express my deep distress and disappointment regarding a serious incident that occurred during my stay at the Nattivo Collection Hotel. My reservation number is _____, and I checked in on August 5th and was supposed to stay until Friday. I traveled solo as I am a travel blogger and writer on the side and I am writing a piece on Colombia. Regretfully, I had to check out after only a few hours. The night I checked in, I went to bed early as I wasn’t feeling well. In the middle of the night, I was abruptly awakened by someone entering my room unannounced. I screamed in fear, and thankfully, the safety latch on the door prevented them from fully entering. Without saying a word, the person quickly shut the door and left. This left me feeling extremely violated and unsafe, unable to sleep for the remainder of the night. By 4 am, I was forced to book an early return flight, cutting short the vacation I had planned due to the overwhelming fear of staying any longer. The following morning, I reported this terrifying incident to the front desk staff. To my dismay, they did not initially show concern or offer any form of apology. It was only after I insisted that I felt unsafe and needed to leave immediately that they began to take my situation seriously. I was informed that I would be given a full refund and was advised to follow up with Expedia. After further investigation, I was told that
Stayed 4 nights in Aug 2024

10/10 Excellent

Thony

Stayed 3 nights in Jul 2024

8/10 Good

Giovanni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view
Stayed 8 nights in Jul 2024

10/10 Excellent

Clarice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an EXCELLENT stay at Nattivo, San Andres. While checking in, you're greeted with a coconut refresher( non alcoholic)&& genuine hospitality with a smile from the front desk! ILAN was an absolute GEM, & We can't thank him enough for all that he did to contribute to making our stay a pleasant one! The check-in process was smooth, and they were more than willing to accommodate our requests for a room with a view!! Located in "central" San Andres, just outside the front door are various convenient stores, shopping, restaurants, night life && of course the beach!!!! Breakfast is a complimentary buffet, with tons of options & again a staff ,on deck & ready to make sure you have everything you need!! Have a drink or grab a bite to eat, and enjoy the views of the island, from the rooftop! Our room was always clean & hospitality was just a phone call away if we needed anything! At the back/side entrance is a foot shower so that you don't bring the beach back to your room! Ilan escorted us to the showers , with towels to dry our feet! Can't say enough about ILAN! He's amazing, and we hope Nattivo appreciates him as much as we do!! Book the trip, && stay at this outstanding location! We can't wait to go back!!!!
Stayed 3 nights in Jun 2024

10/10 Excellent

MARCUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Jul 2024

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

IRLANDA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAIZING STAY, I WILL COME BACK FOR SURE.
Stayed 3 nights in Jun 2024

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelente
El Hotel esta incrible, muy recomendado
Stayed 3 nights in Jun 2024

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the general cleanliness and customer service as well as professionalism of the front desk staff. That said, I was extremely disappointed with nearly 2 hour wait to be served at a hotel sponsored dinner event which we were invited to. For the most part the staff at the 7th floor restaurant were cordial but I was not impressed at all with the customer service I got from the restaurant supervisor. A case in point was when he gave my meal to one of his employees to pass on to me when he was less than 1 feet away. He could have delivered the meal himself and explained the long wait times but that did not happen. Perhaps, some cultural sensitivity training may be appropriate here as we all know the hospitality industry requires all staff to be customer-oriented and cordial to all customers regardless of their racial or cultural background.
Stayed 3 nights in Jun 2024

10/10 Excellent

Mya

Liked: Cleanliness, staff & service, property conditions & facilities
Decor was amazing! Some staff spoke English. Everything was lovely, and close to the beach.
Stayed 1 night in Jun 2024

10/10 Excellent

Yane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with the beach right around the corner less than a 2min walk. Hotel has a neat theme and is really nice & clean. We enjoyed our room with an ocean view staff is friendly. rooftop pool has an awesome view of the ocean breakfast is solid but can get a bit repetitive we stayed there for 5 nights. During our stay, the Jacuzzis were not open yet or the gym There’s also three other restaurants that have yet to open since they’re all under construction. (We stayed mid may 2024) so if your staying soon just keep in mind the hotel is open but some amenities are still under construction. Overall wasn’t a big deal for us we had a great time would stay here again 👍

10/10 Excellent

Sal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greatly enjoyed the accommodations the staff and the locations.
Stayed 3 nights in May 2024

10/10 Excellent

Summer

Liked: Amenities
Definitely one of the best hotels in San Andres. It’s new, chic, and is truly luxurious compared with the other Colombian hotels we’ve stayed at. Loved the tub in my room and how most areas are air-conditioned. There is hot water, great dining, and a posh pool. I would definitely stay here again despite the thin walls/or open doors of my neighbors that were horrendously loud, fighting, screaming, yelling, for over 6 hours able I was trying to sleep. I didn’t pay $300 a night to be exposed to this type of irritating behavior.
Stayed 2 nights in May 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super lindo el hotel, el staff muy amable
Stayed 3 nights in May 2024

8/10 Good

Maday

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nattivo is a beautiful hotel. Room, common areas, and pool were very clean and we loved the decor/ambiance. Great location as well: close walking distance to beach, port, restaurants, etc. Only a five minute taxi ride from airport. Check-in was quick and easy. The front desk staff were very friendly and helpful. They assisted us with taxi rides, beach towels, money exchange...they were even able to accommodate an early check-in for us as our flight arrived super early - thank you so much! The staff at the restaurant and pool were nonchalant. They would not approach us to offer anything unless we signaled them over. At the pool, we were completely ignored. Breakfast was good but needed more variety. The pool was really nice offering great views of the city and beach. A/C in the room was great, kept us nice and frosty from the heat. Overall, we enjoyed our stay, had lots of fun, and would recommend this hotel. Gracias Nattivo! Nos vemos pronto San Andres!
Stayed 4 nights in May 2024

10/10 Excellent

Wilmar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful place to stay, Staff is wonderful, I highly recommend it to anyone.
Stayed 5 nights in May 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Style
Stayed 2 nights in Mar 2024