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Aloft San Antonio Airport

3.0 star property

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Photo gallery for Aloft San Antonio Airport

Exterior
Exterior
aloft, Room, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board
Reception
Shower, designer toiletries, hair dryer, towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Housekeeping

Explore the area

Map
838 NW Loop 410, San Antonio, TX, 78216
  • North Star Mall
    ‪14 min walk‬
  • Alamo Quarry Market
    ‪5 min drive‬
  • Trinity University
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 29.3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

  • 29.3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 25.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Hearing Accessible)

  • 25.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

aloft, Room, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board

aloft, Room, 2 Queen Beds

  • 29.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed

aloft, Room, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board

aloft, Room, 1 King Bed

  • 25.00 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Drury Plaza Hotel San Antonio Airport

  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
4.7 out of 5, Exceptional, (1763)
The price is CHF 103
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Drury Plaza Hotel San Antonio Airport

About this property

Aloft San Antonio Airport

Hotel with free parking, near North Star Mall
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Aloft San Antonio Airport offers 141 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us they can't get enough of Aloft San Antonio Airport's great location. During your stay, you'll be within walking distance of North Star Mall. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast offered for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 2-minute drive from North Star Mall and 8 minutes from San Antonio Zoo and Aquarium
  • Free airport and local-area shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Aloft San Antonio Airport offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 517 square feet (48 square metres) and includes conference space. The business-friendly Aloft San Antonio Airport also features a garden, a picnic area, and complimentary newspapers in the lobby. An area shuttle within 3 miles and A roundtrip airport shuttle (available 24 hours) are free. Self parking is free.

This 3-star San Antonio hotel is smoke free.

Guests can enjoy cooked-to-order breakfast for a fee.
Aloft San Antonio Airport has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free area shuttle up to 3 miles
  • Area shuttle
  • Onsite parking available only on request
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 3 to 10 for adults and USD 3 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 517 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 3.00 to 10.00 for adults and USD 3.00 to 10.00 for children
  • Pet fee: USD 35 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Aloft San Antonio Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft Hotel San Antonio Airport
Aloft San Antonio Airport
Aloft San Antonio Airport Hotel San Antonio
Aloft San Antonio Airport Hotel
Aloft San Antonio Hotel

Aloft San Antonio Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 552 out of 1002 reviews
Rating 8 - Good. 195 out of 1002 reviews
Rating 6 - Okay. 125 out of 1002 reviews
Rating 4 - Poor. 76 out of 1002 reviews
Rating 2 - Terrible. 54 out of 1002 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Glorian, Laredo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple check in/out process & very helpful staff.
Stayed 1 night in Nov 2024

8/10 Good

Adalberto

Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent price
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Stayed 2 nights in Nov 2024

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bartender was very polite
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean. Staff was friendly. Also liked the bottled water in the room.
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Hello - I stayed at the ALOFT in San Antonio Airport area on Sat Nov 9 - There was a wedding party and they decided to party on throughout the night by the outside fireplace under my window. Needless to say, I did not get any sleep. I called the front desk at 1 AM and Connor did ask the party to tone it down, which they did but not enough. There was music, yelling, dancing on top of the fireplace. Crazy stuff. I had to leave at 3 AM for a 5 AM flight, so not sure how much longer they were partying there but I must not have been the only guest who did not get any sleep because of this. I paid a handsome amount for a night of sleep, and I understand that I cannot expect total quiet, but this was ridiculous. I expect you will arrange for a refund for this. I booked via Hotels.com
Stayed 1 night in Nov 2024

10/10 Excellent

Joaquin R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many restaurants around property. Big Mall just a block away. The free Airport Shuttle was fast and with friendly staff.
Stayed 1 night in Nov 2024

6/10 Okay

Douglas

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stuck in an off-market room?
The hotel lobby and common areas were immaculate (although the bar was closed.) The room amenities on the surface looked good, but the maintenance and upkeep of our room indicated that we were likely assigned a room that was off-market. Our room was one of several (but not all rooms) that had no hot water. The beds were full size instead of queen as advertised. The television had 10 white spots that looked reflecting light but were actual burned into the screen. Then to top it off, the room phone was not working so we had to call the front desk about these issues using a cellphone. That said, the housekeeping manager (Rosie) was very kind and understanding, and worked with the GM to comp the second night of our stay since there were no rooms available to move to.
Stayed 2 nights in Nov 2024

4/10 Poor

gilbert

Travelled with family
Liked: Staff & service
Checked in on a Friday evening and hotel had a strange odor. Tried bathing the kids but there wasn’t any hot water or water pressure. Wife has thick curly hair and she was not able to wash her hair easily. In the middle of the night, my truck was burglarized
Stayed 2 nights in Nov 2024

6/10 Okay

Nancy

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Eunetia

Stayed 1 night in Oct 2024

10/10 Excellent

LaCrisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Would stay again
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Cold showers, clogged sink, stained upholstery, needs a good overhaul makeover.
Stayed 1 night in Nov 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very attentive
Stayed 1 night in Oct 2024

8/10 Good

Linda

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Yiyang

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No hot water, broken hair dryer, very poor shower head, and also a broken telephone so bad to walk down to lobby each time to complain things.
Stayed 2 nights in Nov 2024

8/10 Good

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean and quiet
Stayed 1 night in Oct 2024

10/10 Excellent

ALVIN, Round Rock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Laura

Business traveller
Liked: Staff & service, property conditions & facilities
Dirty!
The carpet leading to the rooms is filthy and my room smelled like a dirty dog. Some deep cleaning needs to be done!
Stayed 2 nights in Oct 2024

4/10 Poor

YULIANA

Disliked: Cleanliness, staff & service, property conditions & facilities
THE ROOM HAD A SMELL, SHOWER WAS DIRTY , FOUND HAIRS ON MY BED
Stayed 1 night in Oct 2024

10/10 Excellent

YULIANA

Travelled with group
Disliked: Cleanliness, staff & service
THE ROOM HAD A WEIRD SMELL AND FOUND HAIRS ON MY BED SHOWER WAS DIRTY
Stayed 2 nights in Oct 2024

10/10 Excellent

Tayler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Keisha

Stayed 3 nights in Oct 2024