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Best Western Plus Palo Alto Inn & Suites

2.5 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Palo Alto Inn & Suites

Lobby
Free full breakfast
Indoor pool
Pillow-top beds, desk, laptop workspace, iron/ironing board
Pillow-top beds, desk, laptop workspace, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
12507 SW Loop 410, San Antonio, TX, 78224
  • San Antonio Missions National Historical Park
    ‪10 min drive‬
  • San Antonio River
    ‪10 min drive‬
  • Lackland Air Force Base
    ‪11 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(19 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Kitchenette

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking (Living Room)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Presidential Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

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Exterior

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Pool
Breakfast included
Parking included
Free WiFi
4.1 out of 5, Very good, (695)
The price is CHF 106
for 1 room
includes taxes & fees
2 Feb - 3 Feb
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About this property

Best Western Plus Palo Alto Inn & Suites

San Antonio hotel in South San Antonio with free breakfast and fitness centre
An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and concierge services are on-site.
Best Western Plus Palo Alto Inn & Suites offers 75 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Best Western Plus Palo Alto Inn & Suites gets good marks from our customers. During your stay, you'll be close to Baptist University of the Americas. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free full breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • 11 minutes by car from Lackland Air Force Base and 13 minutes from River Walk
Best Western Plus Palo Alto Inn & Suites offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. A 24-hour business centre and a meeting room are available. Free breakfast is served. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Best Western Plus Palo Alto Inn & Suites. Free self parking is available.

This San Antonio hotel is smoke free.

Guests are served a free full breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Property is also known as

Best Western Palo Alto
Best Western Plus Palo Alto
Best Western Plus Palo Alto Inn
Best Western Plus Palo Alto Inn San Antonio
Best Western Plus Palo Alto San Antonio
Palo Alto Best Western
Best Western Plus Palo Alto Hotel San Antonio
Best Western Plus Palo Alto Inn And Suites
Best Western Plus Palo Alto Inn Suites
Best Plus Palo Alto & Suites
Best Western Plus Palo Alto Inn & Suites Hotel
Best Western Plus Palo Alto Inn & Suites San Antonio
Best Western Plus Palo Alto Inn & Suites Hotel San Antonio

Best Western Plus Palo Alto Inn & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 504 out of 1005 reviews" "
Rating 8 - Good. 280 out of 1005 reviews" "
Rating 6 - Okay. 102 out of 1005 reviews" "
Rating 4 - Poor. 64 out of 1005 reviews" "
Rating 2 - Terrible. 55 out of 1005 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

SparkleLynn

Stayed 1 night in Oct 2024

4/10 Poor

Priscilla

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Staff was great but I could not believe that I found bugs crawling on the wall and on the trash can. Only reason I found then was because I was cleaning up and throwing an empty cup in the trash can and all of a sudden I saw bugs crawling in, around and on the wall. I took photos and videos of it.
Stayed 1 night in Oct 2024

8/10 Good

Alina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Dawn, tampa

Liked: Cleanliness, staff & service, property conditions & facilities
this was a last minute stay due to business not wrapping up before end of day. The hotel was more than we expected. We were just looking for an cost effecient overnight stay. We were more than happy with the hotel. Will come bacagain when in this area.
Stayed 1 night in Oct 2024

10/10 Excellent

Louie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean place
Stayed 1 night in Sep 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Velma

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a good experience!
Stayed 3 nights in Oct 2024

10/10 Excellent

Sara

Stayed 1 night in Sep 2024

8/10 Good

William

Stayed 1 night in Sep 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. The service was excellent as well. The only thing it was that they make me wait a lot to give me my room, however; it was understandable because they had a lot of people that day.
Stayed 1 night in Sep 2024

4/10 Poor

Demi

Stayed 2 nights in Aug 2024

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good here. The room was clean and comfortable.
Stayed 1 night in Sep 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Randal

Liked: Cleanliness, staff & service, property conditions & facilities
In a sketchy area
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Very calmy
Stayed 1 night in Sep 2024

10/10 Excellent

Allen

Stayed 1 night in Aug 2024

10/10 Excellent

Mary Lou

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Laura

Stayed 4 nights in Sep 2024

4/10 Poor

Ramon

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Terrible stay
Toilet would barely flush, shower was filthy, and sink was broken. Door has signs someone tried breaking into it & would hardly close correctly!
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities, room comfort
Excellent!
Staff was EXCELLENT! Attended to all of our needs. Hotel was clean and well kept! Will stay there again for sure!
Stayed 1 night in Sep 2024

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet great place
Stayed 1 night in Aug 2024

8/10 Good

Cassandra

Travelled with partner
Liked: Amenities
Disliked: Staff & service
Clean
Stayed 1 night in Aug 2024

10/10 Excellent

Briana

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean the rooms are pretty big. The pool and everything was really clean will be staying again!
Stayed 1 night in Aug 2024