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Best Western Plus Palo Alto Inn & Suites

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Palo Alto Inn & Suites

Lobby
Pillow-top beds, desk, laptop workspace, iron/ironing board
Indoor pool
Free full breakfast
Pillow-top beds, desk, laptop workspace, iron/ironing board

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
12507 SW Loop 410, San Antonio, TX, 78224
  • San Antonio Missions National Historical Park
    10 min drive
  • San Antonio River
    10 min drive
  • Lackland Air Force Base
    11 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    22 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Kitchenette

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking (Living Room)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Presidential Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

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Exterior

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for 1 night
includes taxes & fees
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About this property

Best Western Plus Palo Alto Inn & Suites

San Antonio hotel in South San Antonio with free breakfast and fitness centre
An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and concierge services are on-site.
Best Western Plus Palo Alto Inn & Suites offers 75 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Best Western Plus Palo Alto Inn & Suites gets good marks from our customers. During your stay, you'll be close to Baptist University of the Americas. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free full breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • 11 minutes by car from Lackland Air Force Base and 13 minutes from River Walk
Best Western Plus Palo Alto Inn & Suites offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. A 24-hour business centre and a meeting room are available. Free breakfast is served. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Best Western Plus Palo Alto Inn & Suites. Free self parking is available.

This San Antonio hotel is smoke free.

Guests are served a free full breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Property is also known as

Best Western Palo Alto
Best Western Plus Palo Alto
Best Western Plus Palo Alto Inn
Best Western Plus Palo Alto Inn San Antonio
Best Western Plus Palo Alto San Antonio
Palo Alto Best Western
Best Western Plus Palo Alto Hotel San Antonio
Best Western Plus Palo Alto Inn And Suites
Best Western Plus Palo Alto Inn Suites
Best Plus Palo Alto & Suites
Best Western Plus Palo Alto Inn & Suites Hotel
Best Western Plus Palo Alto Inn & Suites San Antonio
Best Western Plus Palo Alto Inn & Suites Hotel San Antonio

Best Western Plus Palo Alto Inn & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 502 out of 1003 reviews" "
Rating 8 - Good. 280 out of 1003 reviews" "
Rating 6 - Okay. 102 out of 1003 reviews" "
Rating 4 - Poor. 65 out of 1003 reviews" "
Rating 2 - Terrible. 54 out of 1003 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mary Lou

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Laura

Stayed 4 nights in Sep 2024

4/10 Poor

Ramon

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Terrible stay
Toilet would barely flush, shower was filthy, and sink was broken. Door has signs someone tried breaking into it & would hardly close correctly!
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities, room comfort
Excellent!
Staff was EXCELLENT! Attended to all of our needs. Hotel was clean and well kept! Will stay there again for sure!
Stayed 1 night in Sep 2024

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet great place
Stayed 1 night in Aug 2024

8/10 Good

Cassandra

Travelled with partner
Liked: Amenities
Disliked: Staff & service
Clean
Stayed 1 night in Aug 2024

10/10 Excellent

Briana

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean the rooms are pretty big. The pool and everything was really clean will be staying again!
Stayed 1 night in Aug 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Antonio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the easiest check in and check out ever! Will be coming back to stay when we’re in San Antonio!!!
Stayed 1 night in Aug 2024

8/10 Good

Dejah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely better than my last visit
Stayed 1 night in Aug 2024

10/10 Excellent

Darcy dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
The location was very convenient to a lot restaurants. The staff was friendly . The only bad thing the elevator was down .
Stayed 1 night in Aug 2024

2/10 Terrible

Jose

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The motel was infested with small black ants. My wife and I killed at 100 of them in the bathroom and on the desk in the room. And there was no less than a thousand of them in the pool area. The ants were not the only issue. The elevator was of of service, the jacuzzi was not working and had exposed electrical wires on the timer, and a car had its back window smashed in, in the parking lot. Would not recommend staying.
Stayed 2 nights in Aug 2024

6/10 Okay

Amanda

Travelled with family
Elevator broken. Lights went out in the middle of breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Makayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jacqueline

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely nice and helpful. I didn't like how I could hear other rooms easily, but I did like the way the staff was accommodating. The Best Western is across the street from Palo Alto College and there is a gas station in walking distance.
Stayed 1 night in Aug 2024

6/10 Okay

Diego

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jolene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Edgar

Stayed 1 night in Jul 2024

8/10 Good

Randy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Allen

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Analisa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place for us was good for the price and the convenience. There were a few things that couldve been better but im not sure they couldve been fixed. The walls and floors are super thin. We could hear everything around us. From the neighbor guest's tv and conversations, to the upstairs guest's children running around till 3am, to the hearing people outside from our window. Im sure if we go back for another visit, it'll be a better, more exciting stay. Breakfast was pretty great and staff were friendly. I just think it was a bad weekend with the rain, people, etc.
Stayed 1 night in Jul 2024

4/10 Poor

Rosa

Travelled with family, Business traveller
Breakfast was good, needs to be upgraded furniture, linen and towels very old. we found cockroach on the first day and sofa in our room seemed to be aunt infested.
Stayed 4 nights in Jul 2024

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Jul 2024