Comfort Inn and Suites Near Medical Center

2.5 star property

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Photo gallery for Comfort Inn and Suites Near Medical Center

Suite, 2 Queen Beds | Desk, laptop workspace, iron/ironing board, cots/infant beds
Front of property
Indoor pool
Lobby
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Parking available
  • Pool
  • Breakfast included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
6039 IH 10 West, Exit #565B-Vance Jackson Rd, San Antonio, TX, 78201
  • North Star Mall
    ‪6 min drive‬
  • San Antonio Zoo and Aquarium
    ‪7 min drive‬
  • River Walk
    ‪7 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪9 min drive‬

Room options

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn and Suites Near Medical Center

Hotel in San Antonio with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, a 24-hour front desk and a computer station.
Comfort Inn and Suites Near Medical Center offers 82 air-conditioned accommodations with free newspapers and coffee/tea makers. 43-inch LED televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The free breakfast at Comfort Inn and Suites Near Medical Center gets good marks from our customers. During your stay, you'll be within walking distance of Wonderland of the Americas Mall. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a 24-hour business centre, a gift shop and a computer
  • On-site recreation includes a gym
  • Guests speak favourably about the breakfast and the clean guestrooms
  • 8 minutes by car from River Walk and 8 minutes from San Antonio Zoo and Aquarium
Comfort Inn and Suites Near Medical Center offers its guests an indoor pool, Access to hot tub, and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A vending machine, gift shops/newsstands, and express check-out are also featured at the business-friendly Comfort Inn and Suites Near Medical Center. Self parking is free.

This San Antonio hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property requires full payment at time of booking the reservation.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 10 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 60 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Medical Center IH10 West
Comfort Inn Medical Center IH10 West San Antonio
Comfort Medical Center IH10 West
Comfort Medical Center IH10 West San Antonio
Comfort Inn Suites San Antonio
Comfort Suites San Antonio
Comfort Inn Suites Near Medical Center IH10 West

Comfort Inn and Suites Near Medical Center Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 556 out of 1456 reviews
Rating 8 - Good. 278 out of 1456 reviews
Rating 6 - Okay. 220 out of 1456 reviews
Rating 4 - Poor. 178 out of 1456 reviews
Rating 2 - Terrible. 224 out of 1456 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Stayed 1 night in Feb 2025

10/10 Excellent

Roland

Stayed 1 night in Feb 2025

6/10 Okay

Chris

Disliked: Property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

6/10 Okay

Alejandra

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Nevaeh

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities
The property was very nice and quiet
Stayed 2 nights in Feb 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, room comfort

Convenient Stay

Good location, room was clean , size of room was tight. Room had been remodeled but not a very good job.
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pillows were great! Breakfast was great. Staff was great.
Stayed 3 nights in Feb 2025

10/10 Excellent

Adelle Jessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Thomas Kellner

Bedsheets were dirty and stained
Stayed 3 nights in Feb 2025

4/10 Poor

D'Anne

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities

Worst Stay at a Comfort Suites Hotel

Lobby smelled like mildew when we checked in; they asked for $50 dep that would be refunded. Still not refunded Advertised a breakfast "buffet". What a joke! At 7:30am were minimal items, cold waffles and cereal, they said they ran out of eggs and sausage (at that time of morning?) We got nothing but toast or a waffle for 2 days. Saturday at 6:30am we had to wait for rubbery, cold eggs and a half empty pan of cold sausage. No fruit on the 'buffet" but a few overripe apples. No air on in the room so it smelled stale. The towels were clean but had stains and thread bare. No stoppers in the sink or tub. Couldn't give grandson a tub bath. Phone in the room didn’t work. We tried calling out several times with no dial tone. We tried front desk that was not manned after 9pm. It took 20 min to get someone to help us when our key card didn’t work. We needed to enter from the end of hall but couldnt as the key card access panels were broken with just wiring sticking out. The hotel entrance sign and the exterior security lighting didn't work where we had to park so ir was very dark . We had "DO NOT DISTURB" on our door but someone used master key to while we were away. An employee must have dropped it while in our room. Other guests reported they had someone enter their room with a master key too and didn’t feel safe. The pool was too cold (58°) to swim in so guests used the small hot tub. We chose this hotel for this amenity. We reported to the manager who said "deal with it".
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

8/10 Good

Cristina

Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Miroslava Missy

Stayed 1 night in Nov 2024

2/10 Terrible

Logan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Triffling
Stayed 5 nights in Feb 2025

10/10 Excellent

Kevin Baker

Stayed 2 nights in Dec 2024

2/10 Terrible

Karina

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked this hotel a month prior to my stay, and requested a crib for my baby. Let me point out the hotel says its family friendly and that they have cribs and infant beds available, which is why i booked it. When i got to the hotel.. First of all the front desk receptionist was on the phone the entire time as he checked us in and didn’t even ask us questions. I asked for the crib and he said one wasn’t available. I asked a second time, and they said you'll have to wait to the morning. I asked a third time and i was told they couldn’t do nothing about it. And gave me extra sheets. I called expedia and choice hot and no one helped me, i was so scared of my baby falling off the bed, and i had to sleep her on the floor. I will never again book with them
Stayed 2 nights in Feb 2025

8/10 Good

Chloe

Stayed 2 nights in Feb 2025

2/10 Terrible

Thomas

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1) Could not check-in even 20 minutes early first time this has ever happen to us while traveling. 2) Room did not have a "Do not disturb door sign and front desk would not provide one, several others on floor had one. 3) main restroom out of order 1sr floor 4) ice maching for floor out of order 5) Room toilet backed up, when went to let housekeeping know, they handed us a plunger! 6) Mold in shower 7) When meeting with an associate in the loddy/dining area we were told to leave. After about 45 min. Manager was not available to talk to. 8) kids running in hallways till midnight, no one addressed it. 9) They wouldn't split a two day stay reciept into to one day reciepts (for business expense purposes) 10) House keeping did not understand or talk English....not good for clientele, Maybe ICE needs to be informed!
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

show up on time or else they’ll try to cancel you

Came out of town, tried to check in at 8 pm.. as check in runs from 3 pm to midnight. As I was checking in, hotel staff told me he was about to cancel my reservation and that he was trying to charge my card without my presence there. Mind you, I could not answer a call from the hotel as I was on the road and I only showed up twenty minutes or so after his call of him trying to cancel my reservation. Man talked very low and had an AirPod in, didn’t really understand what he was saying. Was charged a 50 deposit separately from the hotel itself plus another fee that I wasn’t told about. As I was checking out, had another hotel staff check me out and also was not that understanding, as he asked if we paid cash or card. Saw other people waiting around after checking out and overheard that they were waiting for the deposit to be put back on their card, decided to leave as hotels NORMALLY should give you the deposit back after you leave and you should not have to wait around until it’s convenient for them to refund you. Nice hotel room, but honestly won’t be staying here again. To add on, the remote stopped working after one use so I had to use the button on the tv to change. Kind of frustrating. Also breakfast runs from 6-9, most people don’t even make it on time.
Stayed 2 nights in Feb 2025

8/10 Good

Fred

Travelled with family
Liked: Cleanliness, property conditions & facilities
The only thing I didn't like was u had to wait till 300 pm to get in to your room
Stayed 1 night in Feb 2025

10/10 Excellent

Gabriel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was Great !!
Stayed 1 night in Feb 2025

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was good couldn't beat the price. Only thing was one of the bed comforters had a stain on it. So i went and told the front desk employee and they gave us another set of sheets and comforter. Other than that everything else was good. Room was clean.
Stayed 2 nights in Feb 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025