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Embassy Suites by Hilton San Antonio Brooks Hotel & Spa

3.5 star property

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Photo gallery for Embassy Suites by Hilton San Antonio Brooks Hotel & Spa

Lobby
Exterior
Lobby
50-inch flat-screen TV with cable channels, TV, DVD player
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Room service

Explore the area

Map
7610 South New Braunfels Avenue, San Antonio, TX, 78235
  • San Antonio Missions National Historical Park
    ‪5 min drive‬
  • San Antonio River
    ‪5 min drive‬
  • Alamodome
    ‪7 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

50-inch flat-screen TV with cable channels, TV, DVD player

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

50-inch flat-screen TV with cable channels, TV, DVD player

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

50-inch flat-screen TV with cable channels, TV, DVD player

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub

50-inch flat-screen TV with cable channels, TV, DVD player

Deluxe Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Roll-In Shower)

50-inch flat-screen TV with cable channels, TV, DVD player

Studio Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

50-inch flat-screen TV with cable channels, TV, DVD player

Deluxe Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 50-inch flat-screen TV with cable channels, TV, DVD player

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Bathroom shower

Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

50-inch flat-screen TV with cable channels, TV, DVD player

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

50-inch flat-screen TV with cable channels, TV, DVD player

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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4.5 out of 5, Wonderful, (1210)
The price is CHF 288
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About this property

Embassy Suites by Hilton San Antonio Brooks Hotel & Spa

San Antonio hotel in Brooks City Base with full-service spa and free breakfast
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site.
Embassy Suites by Hilton San Antonio Brooks Hotel & Spa offers 156 air-conditioned accommodations with DVD players and laptop-compatible safes. 50-inch flat-screen televisions come with cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
PureSolSpa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.
Our customers tell us that they can't get enough of the helpful staff at Embassy Suites by Hilton San Antonio Brooks Hotel & Spa. During your stay, you'll be close to Mission San Juan. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Ninteen17
  • Take a swim in the outdoor pool
  • Indulge with body scrubs, deep-tissue massages or detox wraps at PureSolSpa
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • 5 minutes by car from San Antonio River and 8 minutes from River Walk
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton San Antonio Brooks Hotel & Spa offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 19999 square feet (1858 square metres) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Embassy Suites by Hilton San Antonio Brooks Hotel & Spa. Free self parking is available.

This 3.5-star San Antonio hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Embassy Suites by Hilton San Antonio Brooks Hotel & Spa has a restaurant serving breakfast, lunch and dinner.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Ninteen17

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • DVD player
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19,999 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Spa open select days
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites San Antonio Brooks City Base Hotel Spa
Embassy Suites Hilton San Antonio Brooks Hotel
Embassy Suites Hilton Brooks Hotel
Embassy Suites Hilton San Antonio Brooks
Embassy Suites Hilton Brooks
Embassy Suites by Hilton San Antonio Brooks Hotel Spa
Embassy Suites by Hilton San Antonio Brooks Hotel & Spa Hotel

Embassy Suites by Hilton San Antonio Brooks Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 1001 reviews
Rating 8 - Good. 175 out of 1001 reviews
Rating 6 - Okay. 46 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alicia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff super friendly and quick.
Stayed 1 night in Nov 2024

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Amenities
Stayed 1 night in Nov 2024

10/10 Excellent

Julio C

Liked: Cleanliness, staff & service, property conditions & facilities
Soccer game
Stayed 1 night in Nov 2024

8/10 Good

Ray

Stayed 1 night in Oct 2024

8/10 Good

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect except the manager was a little bit rude when checking in.
Stayed 1 night in Oct 2024

10/10 Excellent

Khalani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. I love that breakfast was included but not just cold/stationary breakfast. There were waffles, eggs, potatoes, etc. that were served from the friendliest staff. The room was perfect. The only downside was that I couldn’t lock it, but I just put the door stopper in the way
Stayed 1 night in Oct 2024

10/10 Excellent

GREGORIO

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Got a suite at a great price and the bed was comfy
Stayed 1 night in Sep 2024

10/10 Excellent

ASHLEY, ALICE

Stayed 1 night in Sep 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
7 Brew is right next to it!
Stayed 1 night in Oct 2024

10/10 Excellent

Jackeline

Liked: Cleanliness, staff & service, property conditions & facilities
10/10
Stayed 2 nights in Oct 2024

10/10 Excellent

susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint we had was it was so cold in this hotel. Caught a head cold. I should have checked to see if the room was used for pets. also. Kept sneezing...
Stayed 3 nights in Oct 2024

10/10 Excellent

Gilbert, Bentonville

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for an extended period of time due to a family member being hospitalized. The staff was absolutely wonder with my Dad
Stayed 5 nights in Jul 2024

10/10 Excellent

Beatriz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast options at the hotel and spacious rooms.
Stayed 3 nights in Oct 2024

10/10 Excellent

Feandrell

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 3 nights in Oct 2024

6/10 Okay

Gloria

Liked: Cleanliness
Disliked: Staff & service, room comfort
Receptionists made the vibes so off!
The hotel was simple and modern and clean. The receptionists were cold and unwelcoming, when I asked whether our room was by an elevator the receptionist made a face like I bothered her for asking that simple question. I made my reservations on the hotels.com app it and said it was for a king sized bed suite however when we finally arrived to the room which was at the very end of the hotel level floor, it was a room with two full sized beds. I called to the front receptionist to confirm if maybe they gave us the wrong room but she said it was reserved as two bedroom suite, but yet on my receipt it stated for a kind size bedroom. Again the receptionist lady gave me rude attitude and told me that it wasn’t her problem and for me to call the 3 party app that I used to make the reservation with. It was on a Saturday afternoon after 6pm, so how am I supposed to call an app customer service line to speak with someone just to verify if I was in the wrong in the situation or did they get it wrong. It left my trip in a bitter and uncomfortable situation where I had to just deal with it cause we had an event to attend that evening. Overall i won’t be booking at this hotel again. Horribly rude hospitality vibes is not okay.
Stayed 1 night in Oct 2024

10/10 Excellent

Derrick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Very nice location.
Stayed 2 nights in Oct 2024

6/10 Okay

Lakeisha

Liked: Staff & service, amenities
Disliked: Cleanliness
Upon my arrival, the front desk staff was friendly. I reminded them about the requested accommodations to not be in a room near families as it's my birthday weekend away from kids. When I went up to my room, I noticed hair in the shower, dog hair in the sink and a stain on the sheets. There was also dust on the furniture that bothered my allergies, but it wasn't my main concern. I went downstairs and let them know and also showed pictures, and they said housekeeping came up. When the housekeeper came up, she had a dry towel in her hand. She literally just wiped the areas with a dry towel in the bathroom, no cleaning spray or anything (I have pictures of the room). Then when she looked at the bed, she took a picture and left to get another sheet. When she got back, she proceeded to take everything off the bed. I sat on a chair outside of the room to be able to watch and I saw that when she took everything, the comforter dragged on the floor from the bedroom to the couch. I asked if she can change the comforter because it was touching the floor, and she looked at me as if I was crazy. She replaced the sheet and then picked up the somewhat balled up comforter and bedding and left the room. She can back 5 minutes later with a comforter and balled up bedding, 9/10 the same one and proceeded to make my bed. The person at the front desk told me he would have the manager call me, so I'm awaiting the call back. The room wasn't particularly cheap to have to go through that...
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanest hotel I’ve been to in a long time. Staff was great
Stayed 2 nights in Oct 2024

6/10 Okay

Mustafa

Stayed 1 night in Oct 2024

2/10 Terrible

carlos

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Ernesto

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Ruben

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My girlfriend and I came for a concert and stayed for a night, and it was definitely one of the nicest stays I had in San Antonio! The hotel was very large, very new and modern and very clean! Service was great, the room was clean and smelled great. I had originally booked a studio suite and was given a suite! Breakfast was good as well, and loved how organized they had it with a chef serving guests plates and the omelet station! Would most definitely book again without hesitation.
Stayed 1 night in Sep 2024

8/10 Good

Colleen

Liked: Cleanliness, property conditions & facilities
So when we checked in we were not told about the breakfast hours or the password for the internet. We had to come back and ask.
Stayed 1 night in Sep 2024