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Hilton Garden Inn San Antonio Airport

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn San Antonio Airport

Lobby
Exterior
Indoor pool
Lobby
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Breakfast available
  • Housekeeping
  • Free airport shuttle

Explore the area

Map
12828 San Pedro Avenue, San Antonio, TX, 78216
  • McAllister Park
    4 min drive
  • North Star Mall
    7 min drive
  • Alamo Quarry Market
    7 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    7 min drive

Room options

View all photos for Room, Accessible

Premium bedding, down duvets, desk, blackout curtains

Room, Accessible

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, desk, blackout curtains

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

Premium bedding, down duvets, desk, blackout curtains

One King Bed, Non-Smoking, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Room, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

Premium bedding, down duvets, desk, blackout curtains

Room, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Evolution, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, down duvets, desk, blackout curtains

Evolution, 1 King Bed, Non Smoking, Jetted Tub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites San Antonio-Airport

Pool
Breakfast included
Free airport shuttle
Pet-friendly
4.2 out of 5, Very good, (1242)
The price is CHF 102
for 1 room
includes taxes & fees
9 Jan - 10 Jan
Hampton Inn & Suites San Antonio-Airport

About this property

Hilton Garden Inn San Antonio Airport

Hotel with free parking, in the vicinity of North Star Mall
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a bar/lounge, a business centre and concierge services.
Hilton Garden Inn San Antonio Airport offers 117 air-conditioned accommodations with coffee/tea makers and complimentary dressing gowns. Beds feature down duvets and premium bedding. Premium cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn San Antonio Airport. During your stay, you'll be within walking distance of Embassy Miniature Golf. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at The Great American Grill
  • Cooked-to-order breakfast served weekdays for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • 7 minutes by car from North Star Mall and 10 minutes from San Antonio Zoo and Aquarium
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Hilton Garden Inn San Antonio Airport offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. The business-friendly Hilton Garden Inn San Antonio Airport also features multilingual staff, concierge services, and a fireplace in the lobby. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This San Antonio hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 6:00 AM and 10:00 AM.
The Great American Grill – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 11:00 PM on request
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 10.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Great American Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Roll-in shower (152 centimetre wide)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 10.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hilton Garden Inn San Antonio Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel San Antonio Airport
Hilton Garden Inn San Antonio Airport
San Antonio Airport Hilton Garden Inn
Hilton Garden Inn San Antonio Airport Hotel
Hilton San Antonio
Hilton Garden Inn San Antonio Airport Hotel San Antonio
Hilton San Antonio San Antonio
Hilton Garden Inn San Antonio Airport Hotel
Hilton Garden Inn San Antonio Airport San Antonio
Hilton Garden Inn San Antonio Airport Hotel San Antonio

Hilton Garden Inn San Antonio Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 465 out of 1001 reviews" "
Rating 8 - Good. 293 out of 1001 reviews" "
Rating 6 - Okay. 115 out of 1001 reviews" "
Rating 4 - Poor. 62 out of 1001 reviews" "
Rating 2 - Terrible. 66 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ana

Travelled with partner
Disliked: Amenities, property conditions & facilities
We had booked to stay 3 nights, but had to check out on the 2nd night. In the 2 nights we stayed there was 5 car break ins. The hotel does not have security cameras and claim they have a security guard from midnight to 6am. These break ins happened after the security guard left, the car alarms were heard around 7:15am. Being a big hotel chain, we figured security would be at it’s finest but found out otherwise. This was first and last time we will stay here. Hilton, do better and live up to your reputation.
Stayed 3 nights in Sep 2024

10/10 Excellent

Natalia, Del Rio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service
The room was clean, the general area inside was good. Parking however was sketchy. I saw several cars with their windows broken during the course of my stay. Be careful not to leave anything in your car if you do park here.
Stayed 5 nights in Sep 2024

10/10 Excellent

Laura, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Jahvan

Liked: Cleanliness
Disliked: Staff & service
I didn’t like that the pool wasn’t working and that there was no complimentary breakfast
Stayed 2 nights in Aug 2024

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel. A little on the old side but still a good hotel. Only thing is the pool wasn’t in commission to be used (it’s an indoor pool)
Stayed 2 nights in Aug 2024

6/10 Okay

Rolando

Liked: Staff & service
Disliked: Property conditions & facilities
Smell bad
Stayed 2 nights in Aug 2024

2/10 Terrible

Jose l

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 2 nights in Aug 2024

2/10 Terrible

Alexander

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At least 6 vehicles were broken into overnight in the parking lot. There's no security or gates or deterence. This is a regular event. The food b was excessively overpriced for a value hotel. $18 for 2 eggs. Pool was under maintenance and closed.
Stayed 1 night in Aug 2024

6/10 Okay

Laura

Business traveller
Liked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Arthur

Stayed 1 night in Aug 2024

2/10 Terrible

Mercedes

Disliked: Cleanliness, staff & service, property conditions & facilities
Steer clear of this hotel! Our vehicle and three others were broken into. The staff showed zero interest or care in the matter. The front desk was very cold and dismissive when I tried to speak to them about the issue. There is homeless community living in the brush next to this property - which we didn't know of until the police came by to make the report, and informed us. The hotel has zero cameras and no security despite the unsafe location. The hotel itself has seen its better days. Only one working elevator, our hotel room had a lot of damaged surfaces (ie restroom floor tiles, counter, water damage, etc) and a dirty/rusty trash can to say the least. Please book with caution. Do not let the hotel name fool you.
Stayed 1 night in Aug 2024

4/10 Poor

Andre D, Waldorf

Liked: Staff & service
Disliked: Amenities
While a short distance to the airport they advertise as Hilton Garden San Antonio Airport they actually are not as close as advertised. Two it's not that close to anything as far as walking to or shopping. Three I wasn't in my room 5 minutes before seeing a roach.
Stayed 1 night in Aug 2024

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, amenities
The staff was awesome!
Stayed 1 night in Aug 2024

10/10 Excellent

Joyce

Travelled with partner
The hotel was super easy to access & it definitely is close to the airport. There are many many places close by to eat & they serve breakfast & dinner in their own “restaurant”. The main lobby & restaurant are not air conditioned, or at best barely air conditioned, so it is a bit uncomfortable to utilize the many seating areas or the eating area. The staff is super friendly & helpful. The hotel itself needs some tlc—definitely some major updates & remodel. The pool was empty & I understand it has been empty for months. We will stay here again if I get a good deal.
Stayed 1 night in Aug 2024

4/10 Poor

Stephen

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Toni Carlene, Rush Hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I especially liked the seperate little alcloves in the lobby where we could sit in semi privacy while we enjoyed a cold or hot beverage of choice offered on an appealing displayed table in the lobby.
Stayed 3 nights in Aug 2024

10/10 Excellent

Paul

Stayed 1 night in Aug 2024

10/10 Excellent

Michael Yale

Liked: Cleanliness
Great hotel as you know what you’re getting.
Stayed 3 nights in Aug 2024

2/10 Terrible

Tametria

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff and service were excellent but the building is terrible. It’s needs to be gutted out and remodel.
Stayed 4 nights in Aug 2024

8/10 Good

marc

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jovana

Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, room comfort
Good atmosphere. Friendly staff. My bathroom needed a little updating with peeling paint. Other than that I would stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael M.

Stayed 4 nights in Jul 2024