Holiday Inn San Antonio Northwest by IHG

3.0 star property

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Photo gallery for Holiday Inn San Antonio Northwest by IHG

Exterior
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Lobby sitting area
Property amenity
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Pool
  • Housekeeping
  • Gym
  • Parking included

Explore the area

Map
5535 University Heights Blvd., San Antonio, TX, 78249
  • University of Texas at San Antonio
    ‪3 min drive‬
  • The Shops of La Cantera
    ‪6 min drive‬
  • Six Flags Fiesta Texas
    ‪9 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪16 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Communications, Transfer Shower)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible, Jetted Tub (Communications)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications, Transfer Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn San Antonio Northwest by IHG

Hotel with free parking, near University of Texas at San Antonio
This hotel features an outdoor pool, a 24-hour fitness centre and coffee/tea in a common area. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Holiday Inn San Antonio Northwest by IHG offers 122 accommodations with complimentary bottles of water and coffee/tea makers. This accommodation offers separate sitting areas. LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn San Antonio Northwest by IHG. During your stay, you'll be close to Six Flags Fiesta Texas. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from University of Texas at San Antonio and a few minutes from USAA Corporate Office Headquarters
  • Free local-area shuttle service
Holiday Inn San Antonio Northwest by IHG offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and 3 meeting rooms. Event space at this hotel measures 2400 square feet (223 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Holiday Inn San Antonio Northwest by IHG. Self parking is free.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Late-night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 to 12.95 per person
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bicycle tours
  • Designer stores
  • Outdoor pool
  • Shopping centre
  • TV in common areas
  • Wine tours

Family friendly

  • Children's games
  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,400 square feet of conference space
  • 3 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (86 centimetre high)
  • Lever door handles
  • Lift (157 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Meal delivery service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.95 to 12.95 for adults and USD 0 to 0 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, window guards and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel San Antonio Northwest
Holiday Inn San Antonio Northwest
Holiday Inn San Antonio Northwest Hotel
Inn San Antonio west Hotel
San Antonio Northwest By Ihg
Holiday Inn San Antonio Northwest
Holiday Inn San Antonio Northwest by IHG Hotel

Holiday Inn San Antonio Northwest by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 583 out of 1003 reviews
Rating 8 - Good. 228 out of 1003 reviews
Rating 6 - Okay. 93 out of 1003 reviews
Rating 4 - Poor. 44 out of 1003 reviews
Rating 2 - Terrible. 55 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel!
Stayed 1 night in Nov 2024

6/10 Okay

Aurora

Travelled with family
Liked: Cleanliness, staff & service, amenities
The thermostat was not working and water pressure was bad in first room called front desk they were really nice moved us to another room right away water pressure was better and we’re able to work with thermostat.
Stayed 4 nights in Nov 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!!
Stayed 1 night in Nov 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alizee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Caroline

Stayed 3 nights in Nov 2024

10/10 Excellent

Thias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you, Fabby and the young Hispanic gentleman who assisted me with breakfast.
Stayed 4 nights in Nov 2024

10/10 Excellent

Indira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We like staying here.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience st this location; right next to stores and restaurants.
Stayed 1 night in Nov 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

VIVIANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Nov 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

yulong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean, people was courteous.
Stayed 1 night in Nov 2024

10/10 Excellent

Ana, San Antonio

Liked: Amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2024

4/10 Poor

Manuel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Below average like way below
Stayed one night and had a very ruff time check in was easy staff was fine. The pillow case’s had what looked like mold the room above us was very loud from the moment we got there to the time we had to call and ask some one to quit them down (7pm-12pm). The breakfast was not what’s advertised and that’s what we where hopping would lift are spirits after a horrible night. The pictures of the breakfast posted online and in n the elevators is not what you will get. It was ver disappointing no eggs, bacon, waffles not much of anything would have just saved my money and got food somewhere else.
Stayed 1 night in Nov 2024

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at This Hotel!
The desk clerks were extremely friendly and helpful. It felt they they truely care about their customers comfort. Room was clean, roomy, and everything worked. I would stay there again!
Stayed 1 night in Nov 2024

10/10 Excellent

HARRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Taese

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Lissette

Stayed 1 night in Nov 2024

10/10 Excellent

ALMA Azeneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Its a new hotel, all the building is clean and the rooms are great.
Stayed 3 nights in Nov 2024

2/10 Terrible

Oscar

Business traveller, Travelled with partner
Disliked: Staff & service, property conditions & facilities
didn’t respect my booking. Gave me whatever room they had available
Stayed 1 night in Nov 2024

10/10 Excellent

Anita C.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great location, next to popular restaurant and shoppers stores. The staff was friendly and efficient. The room was clean and well kept.
Stayed 2 nights in Nov 2024