Home2 Suites by Hilton San Antonio Downtown - Riverwalk, TX

3.0 star property

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Photo gallery for Home2 Suites by Hilton San Antonio Downtown - Riverwalk, TX

Exterior
42-inch flat-screen TV with satellite channels, TV
Hypo-allergenic bedding, individually furnished, desk, laptop workspace
Indoor pool
Full-sized fridge, microwave, dishwasher, coffee/tea maker

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

Map
603 Navarro St, San Antonio, TX, 78205
  • River Walk
    ‪4 min walk‬
  • Alamo
    ‪6 min walk‬
  • Henry B. González Convention Center
    ‪11 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪16 min drive‬

Room options

Studio, 1 King Bed, Park View

  • Park view
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Partial View (City)

  • City view
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Non Smoking (Roll-in shower)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed (Larger)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, View (Landmark)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking, City View

  • City view
  • Sleeps 6
  • 2 Queen Beds

Studio, 1 King Bed, City View, Corner

  • City view
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Non Smoking

  • Sleeps 5
  • 1 King Bed

Studio, 2 Queen Beds

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Home2 Suites by Hilton San Antonio Downtown - Riverwalk, TX

Riverwalk hotel with free breakfast and health club
Along with an indoor pool, this smoke-free hotel has a health club and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, conference space and laundry facilities are on-site. Housekeeping is available on request.
Home2 Suites by Hilton San Antonio Downtown - Riverwalk, TX offers 128 accommodations with coffee/tea makers and a hairdryer. This individually furnished accommodation has separate sitting areas and includes double sofa beds. 42-inch flat-screen televisions come with premium satellite channels. Accommodation at this 3-star hotel has kitchenettes with full-sized fridge/freezers, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This San Antonio hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a health club.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of Home2 Suites by Hilton San Antonio Downtown - Riverwalk, TX's great location. During your stay, you're just a quick walk from San Antonio River. You'll find features such as free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Valet parking and extended parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include meeting rooms, conference space and a computer
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from San Antonio River and 4 minutes on foot from River Walk
  • Cats and dogs welcome for a fee
Home2 Suites by Hilton San Antonio Downtown - Riverwalk, TX offers its guests an indoor pool and a health club. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 736 square feet (68 square metres) and includes conference space. The business-friendly Home2 Suites by Hilton San Antonio Downtown - Riverwalk, TX also features multilingual staff, laundry facilities, and express check-in. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star San Antonio hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per day; includes in/out privileges)
  • Extended parking on site (USD 5 per night)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Health club
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 736 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • In a regional park
  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (92 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (112 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per day (in/out privileges)
  • Extended parking fee: USD 5 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 5:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Suites Hilton Aparthotel
Home2 Suites Hilton Aparthotel San Antonio Downtown TX Riverwalk
Home2 Suites by Hilton San Antonio Downtown Riverwalk TX

Home2 Suites by Hilton San Antonio Downtown - Riverwalk, TX Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 467 out of 1001 reviews
Rating 8 - Good. 231 out of 1001 reviews
Rating 6 - Okay. 121 out of 1001 reviews
Rating 4 - Poor. 93 out of 1001 reviews
Rating 2 - Terrible. 89 out of 1001 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Vicente Antonio Albeniz

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuve 7 noches, el hotel está perfectamente ubicado, todo queda cerca! Sin embargo el servicio al cliente es malo, no tienen al personal capacitado para tratar al cliente. El servicio de limpieza es pésimo, todo estaba sucio, lobby, elevadores, pasillos y lo peor NO nos daban servicio de limpieza en la habitación a pesar de que todos los días lo pedimos, después de mucho insistir hasta con emails, solo los dos últimos días tuvimos el servicio.
Stayed 7 nights in Dec 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Riley

Disliked: Cleanliness, staff & service, property conditions & facilities
It seemed that they deemed everything as eco friendly but really was cheap and dirty. Had to leave early not good for a family
Stayed 4 nights in Jan 2025

8/10 Good

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Audrey

Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom needs a remodel
The shower bar was broken and dipping low, so the shower curtain wouldn’t stay closed. The shower pressure was non existent, and the bathroom door wouldn’t close.
Stayed 1 night in Jan 2025

2/10 Terrible

Glen

Stayed 2 nights in Jan 2025

2/10 Terrible

Salina

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
We were celebrating a birthday, had the room decorated. Upon arrival saw the toilet was extremely dirty, we let that go but by the time we came back after our dinner the flush of the toilet was not working and the dirty water kept filling up. We were given a plunger to fix that mess we didnt make OURSELVES, when that didnt work out we finally got a change of room and LEFT all the decorations in the previous room ruining the birthday. In the new room we saw bunch of ants by the bathroom and room door, we let that slide. We asked for a shower chair as my wife is disabled but we were rudely told that they cannot do anything and we should’ve taken care of that matter before booking. Worst experience
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Stayed 1 night in Dec 2024

6/10 Okay

Jorge

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice area walkable amenities. Didn’t like the fact I was charged extra 50$ for security deposit in case of damages for hotel room. it was refundable but never had that happen at other hotels I’ve stayed at before in San Antonio. Not sure how long it takes to get refunded back..
Stayed 1 night in Dec 2024

2/10 Terrible

Cynthia I

Stayed 2 nights in Dec 2024

4/10 Poor

moushumi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty room. Bathroom has hair all over. Carpet, sofa and comforter were horribly stained. Cold coffee at breakfast time. Damp and dirty overall
Stayed 1 night in Dec 2024

8/10 Good

Ivan

Stayed 4 nights in Dec 2024

4/10 Poor

Karen

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Henry

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close and walkable to the attractions and restaurants
Stayed 4 nights in Dec 2024

10/10 Excellent

Melissa, SALT LAKE CITY

Stayed 1 night in Dec 2024

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Corina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very spacious and the bed and pillows were so comfortable.
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Ehh
The location was GREAT. Unfortunately thats all that was great. The indoor pool was freezing. The room was gross. The floors were stained up the couch was stained and ripped. The room smelled musty. We stayed 3 nights with our 2 kids. The breakfast was extremely limited. And the seating area was worse. The seating area was so small. No place to sit. your paying for location. Everything else was a big disappointment.
Stayed 3 nights in Dec 2024

2/10 Terrible

Nelson

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1. System was down to check in when I arrived. 2. Room was dirty, bathroom had hairs, carpet and sofa full of stains. 3. Lost water in room in the morning and never came back. 4. Pool was not heated so freezing. What is the point of the pool then? Very disappointed from the Hilton brand. This is more of a 2 star hotel and an $70 a night type hotel not the price they charge.
Stayed 1 night in Dec 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Habitaciones amplias, confortables y limpias. El hotel está excelentemente ubicado en el centro, se puede salir a caminar, sector muy tranquilo y bonito. No funcionaba una de las puertas de entrada y por seguridad debes accesar con la tarjeta de la habitación. Personal muy amable y bilingüe.
Stayed 1 night in Dec 2024

8/10 Good

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
everything was good. just last day was no water in the hotel.
Stayed 2 nights in Dec 2024

6/10 Okay

Marvin, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Carol K

Stayed 3 nights in Dec 2024

6/10 Okay

Joanne, Lake worth

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access even though downtown. Thanks!
Stayed 1 night in Oct 2024