The Westin San Antonio North

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin San Antonio North

Indoor pool, outdoor pool
Meeting facility
Room, 1 King Bed | Premium bedding, down duvets, in-room safe, desk
Exterior
Executive Room, 1 King Bed with Sofa bed | Living area | 42-inch LCD TV with cable channels, TV

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Parking available
  • Room service
  • Pet-friendly

Explore the area

Map
9821 Colonnade Blvd, San Antonio, TX, 78230
  • Huebner Oaks
    5 min drive
  • Bolo's
    1 min walk
  • San Antonio Station
    15 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    15 min drive

Room options

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed with Sofa bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Westin San Antonio North

Suburban San Antonio hotel in Vance Jackson with a fitness centre
An indoor pool, an outdoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
The Westin San Antonio North offers 326 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 42-inch LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit, dressing gowns, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves, fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Westin San Antonio North. During your stay, you'll be within walking distance of Huebner Oaks. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 11 minutes by car from The Shops of La Cantera and 11 minutes from Six Flags Fiesta Texas
  • Cats and dogs welcome for a fee (restrictions apply)
The Westin San Antonio North offers its guests an indoor pool, an outdoor pool, Access to hot tub, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business centre on site. Event space at this hotel measures 24979 square feet (2321 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Westin San Antonio North. Parking is available for a fee.

This San Antonio hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
Bolo's – This restaurant serves breakfast and lunch.
Lobby Bar – On-site lobby lounge. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10.83 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 18.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bolo's
  • Lobby Bar

Family friendly

  • Free cot
  • Indoor pool
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 24,979 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • In a state park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bathtub
  • Ceiling hoist
  • Grab bar in bathtub (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1984
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay
  • Destination fee: USD 0.75 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 18.95 per person
  • Self-parking fee: USD 10.83 per night
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Omni San Antonio
Omni Hotel Colonnade
Omni Hotel Colonnade San Antonio
Omni Hotel San Antonio Colonnade
Omni San Antonio
Omni San Antonio Colonnade
Omni San Antonio Hotel
Omni San Antonio Hotel Colonnade
San Antonio Colonnade
San Antonio Omni Colonnade Hotel
Omni Colonnade
The Westin Antonio Antonio
San Antonio Colonnade Hotel
The Westin San Antonio North Hotel
Omni San Antonio Hotel at the Colonnade
The Westin San Antonio North San Antonio
The Westin San Antonio North Hotel San Antonio

The Westin San Antonio North Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 602 out of 1002 reviews" "
Rating 8 - Good. 172 out of 1002 reviews" "
Rating 6 - Okay. 107 out of 1002 reviews" "
Rating 4 - Poor. 62 out of 1002 reviews" "
Rating 2 - Terrible. 59 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

MA CRISTINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel, conveniently located.
Stayed 5 nights in Sep 2024

8/10 Good

Rafael

Stayed 1 night in Aug 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Eliah

Stayed 3 nights in Aug 2024

4/10 Poor

Allison

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Sandra

Travelled with family
Liked: Staff & service, amenities
The property does have drainage problems slow in tub and sink, it’s a bit outdated but still nice, stain on one chairs, but beds comfy pillows and nice. I don’t feel they sanitize but that’s just an observation because the room is dimly lit and bathrooms look nice but don’t smell clean. The air condition needs an overhaul but works. It needed to be put on 60 to work properly. Made a complaint day 2 and other person making same complaint. They responded same day. Philipino Bellman was a delight and needs a raise or position to customer service. For a few days it’s still a very good property. Safe but late night parking leaves you parking a bit far. I wouldn’t mind staying again but will look at other options as well. Lobby is very roomy and the pool and hot tub seem nice as well.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is primarily a business traveler hotel. Weekends are quiet and easygoing. Very convenient to major players in the area and Medical center and St Mary’s University.
Stayed 2 nights in Sep 2024

10/10 Excellent

Yadira

Stayed 1 night in Aug 2024

6/10 Okay

Jordan

Business traveller
3 stars for the great staff, unfortunately the guests next door kept knocking on my room door. Not sure if they wanted money or were on drugs
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Lyle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Sarbjeet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenice
Stayed 1 night in Aug 2024

10/10 Excellent

George

Stayed 3 nights in Aug 2024

8/10 Good

Mary

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel , only thing was the internet did not work in the bedroom
Stayed 2 nights in Sep 2024

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel always smells amazing! The rooms are comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Miguel

Liked: Property conditions & facilities
Nice
Stayed 1 night in Aug 2024

6/10 Okay

Tino

Travelled with family
Liked: Amenities
Disliked: Staff & service
They didn't make sure there was toilet paper avalible and when I told housekeeping they never brought it.
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Travelled with family
Liked: Amenities
The front desk gentleman was not quite helpful and his demeanor was not as expected.
Stayed 1 night in Sep 2024

2/10 Terrible

Cristina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property needs some attention! The room was very dark only lighting was the bathroom and a bedroom lamp. Carpet seemed very dated not stocked well with any toilet paper or soap. We felt we were placed in a room that had not been slept in a while. The 1st room they checked us into was dirty wasn’t cleaned at all! Beds were still messy and had a smell. Would not consider staying here again!
Stayed 1 night in Aug 2024

4/10 Poor

Caren

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Trash was no being taken out, waited about an hour for towels for the pool, waited an hour for clean sheets… we come here often and it was the first time it was dirty and poor service.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 3 nights in Aug 2024

4/10 Poor

Bing

Disliked: Cleanliness, property conditions & facilities
Too old
Stayed 1 night in Sep 2024

2/10 Terrible

Marie

Stayed 1 night in Aug 2024

8/10 Good

Brandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the hotel and the staff were nice. It was quiet and relaxing. The indoor pool was nice and the option of the sauna was nice. The room was nice and spacious, and the towels and toiletries were very good. Overall I enjoyed my stay.
Stayed 5 nights in Aug 2024