Sonesta ES Suites San Antonio Northwest - Medical Center

3.0 star property

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Photo gallery for Sonesta ES Suites San Antonio Northwest - Medical Center

Exterior
Individually decorated, individually furnished, desk, laptop workspace
Lobby
Fridge, microwave, dishwasher, coffee/tea maker
Outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Parking included
  • Gym

Explore the area

Map
4320 Spectrum One, San Antonio, TX, 78230
  • USAA Corporate Office Headquarters
    ‪19 min walk‬
  • South Texas Medical Center
    ‪4 min drive‬
  • Six Flags Fiesta Texas
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

  • Sleeps 3
  • 1 Queen Bed

Suite, 2 Double Beds (One Bedroom)

  • Sleeps 4
  • 2 Double Beds

Suite, Multiple Beds (Two Bedroom)

  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Suite, 1 King Bed (One Bedroom)

  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, Multiple Beds (Two Bedroom)

  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

Studio Suite, 1 Queen Bed (Studio)

  • Sleeps 3
  • 1 Queen Bed

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About this property

Sonesta ES Suites San Antonio Northwest - Medical Center

Hotel in San Antonio with free breakfast and 24-hour fitness centre
This hotel features an outdoor pool, a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site. Housekeeping is available on request.
Sonesta ES Suites San Antonio Northwest - Medical Center offers 118 air-conditioned accommodations with DVD players and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with satellite channels. Accommodation at this 3-star hotel has kitchens or kitchenettes with fridges, microwaves and dishwashers. Bathrooms include a combined bath/shower unit.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sonesta ES Suites San Antonio Northwest - Medical Center. During your stay, you'll be within walking distance of USAA Corporate Office Headquarters. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • On-site recreation includes a 24-hour gym and basketball
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from USAA Corporate Office Headquarters and 11 minutes from Six Flags Fiesta Texas
  • Cats and dogs welcome for a fee (restrictions apply)
Sonesta ES Suites San Antonio Northwest - Medical Center offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. Sonesta ES Suites San Antonio Northwest - Medical Center also features barbecue grills, coffee/tea in common area, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 3-star San Antonio hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Basketball
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per week (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and window guards
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites NW
Staybridge Suites NW Aparthotel
Staybridge Suites NW Aparthotel San Antonio
Staybridge Suites NW San Antonio
Staybridge Suites San Antonio NW
Staybridge Suites San Antonio NW Aparthotel
Staybridge Suites San Antonio Nw-Colonnade Hotel San Antonio

Sonesta ES Suites San Antonio Northwest - Medical Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 486 out of 1000 reviews
Rating 8 - Good. 245 out of 1000 reviews
Rating 6 - Okay. 117 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 81 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Lura

Liked: Cleanliness, staff & service, room comfort

Not all rooms are equal

This is an older property. It does look dated. It is clean, some room furnishings show wear and tear, and room repairs have not always been done with care. I stayed in room 229. Do not accept this room! It is next to the elevator and every time the elevator is used, you clearly hear the machinery. The room also is next to the stairwell and you can clearly hear people walking up and down the stairs. The room smells. I suspect room 329 has the same noise problems. As far as value for price, I have stayed at other properties in the area and this is one of the cheapest that is equipped with kitchenettes. It’s not bad for the price, just be aware that all rooms are not equal.
Stayed 2 nights in Feb 2025

10/10 Excellent

miki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was great. The staff was friendly. The only problem that I had was that the toilet seem to run continuously and you could also hear other people's doors closing and people in the hallway. The property was clean, and I got the impression that it was a lot of people who's were workers who were living there.
Stayed 1 night in Feb 2025

8/10 Good

Hailey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Petya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, included.
Stayed 1 night in Feb 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for the price.

Had everything we needed. Place is a little older and appears to have been renovated within the last few years. Overall, met all my needs for the low price.
Stayed 2 nights in Feb 2025

8/10 Good

Hailey

Stayed 6 nights in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24/7 staff available and responsive to our every need
Stayed 3 nights in Feb 2025

10/10 Excellent

Arthur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Gaurang

Liked: Cleanliness
Stayed 4 nights in Jan 2025

10/10 Excellent

Deslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Banafsheh

Disliked: Property conditions & facilities
Amenities are in need of an update . Paint face lift was poorly done . Night shift staff in need of training for feeling the guests welcomed.
Stayed 3 nights in Feb 2025

10/10 Excellent

Es-an

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

2/10 Terrible

Bryan

Travelled with family
Disliked: Staff & service

Don’t Care About Customers!

Stay was the worst experience with Hotels.com. Make a reservation 30 days in advance for trip only to be given a different room when arrival and told too bad. Not really good business to just totally disregard a reservation because we have a given your room to a company! Oh well last I use their motel or hotels .com .
Stayed 3 nights in Feb 2025

6/10 Okay

Mike

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2025

6/10 Okay

Boris E

Liked: Cleanliness
Disliked: Staff & service
Very poor and the cleanliness no room service had to go and get my towel myself
Stayed 2 nights in Feb 2025

8/10 Good

MARY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just a normal stay nothing spectacular clean cordial and quiet
Stayed 2 nights in Feb 2025

6/10 Okay

Mike

Stayed 4 nights in Feb 2025

8/10 Good

Brandon

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

Good For Location @ Price

Had a 2 day stay for a conference. Parking is roped off. 1 way in. 1 way out. There was construction material on back side taking up handicap parking space. I stayed in room 243. Bathroom door was loose. Cups in cupboard was dirty. Housekeeping never came to change sheets or give new towels. Trash was not taken out/ changed. Rooms are comfortable but walls are thin. Iykyk.
Stayed 2 nights in Feb 2025

10/10 Excellent

Billy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great bargain for the location, cleanliness and safety surrounding the property. The staff was friendly and there was plenty of parking. As a bonus, we were surprised at how large the room was, to include a stove and refrigerator.
Stayed 1 night in Feb 2025

8/10 Good

Evangelina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is dated but clean. The bed was comfortable and the room was a good size. We could hear people talking as they walked by our door and we could hear the water running whenever someone used the bathroom or showered. We stayed for a week and felt comfortable and safe. The property is next to IH10 and close to shopping, bars and restaurants.
Stayed 6 nights in Jan 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Like the conscience of nearby dining options.
Stayed 2 nights in Jan 2025

8/10 Good

Hailey

Liked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this place
Stayed 1 night in Feb 2025

6/10 Okay

Kanetrica

Business traveller
Stayed 1 night in Jan 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025