Colonial San Cristóbal de las Casas hotel in Santa Lucía with a 24-hour front desk
Along with coffee/tea in a common area, this smoke-free hotel has a fridge in a common area and concierge services. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and a library are on-site. Housekeeping is available on request.
Casa Azabache offers 8 accommodations, which are accessible via exterior corridors and feature a hairdryer and blackout curtains. Rooms open to patios. This individually decorated accommodation has separate dining areas and includes desks. Beds feature down duvets. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Guests can make use of the shared/communal kitchen. Bathrooms include a shower. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
During your stay at Casa Azabache, you're just a quick walk from Foro Cultural Kinoki. Features include free WiFi in public areas, plus concierge services and laundry facilities.
Free Wi-Fi (speed: 25+ Mbps)
Services include a concierge, tour or ticket assistance and luggage storage
Within a 10-minute walk of Foro Cultural Kinoki and Santo Domingo Handicraft Market
As a guest of Casa Azabache, you'll find a library, a terrace, and tour/ticket assistance. Public spaces have free WiFi. Casa Azabache also features a garden, coffee/tea in common area, and concierge services.
This Colonial San Cristóbal de las Casas hotel is smoke free.
Languages
English, French, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
Coffee and tea in common areas
Things to do
Library
Family friendly
Laundry facilities
Separate in-room dining area
Conveniences
24-hour front desk
Guidebooks
Laundry facilities
Luggage storage
Shared refrigerator
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Garden
Terrace
Spa
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Stair-free path to entrance
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Bathroom
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Food and drink
Separate dining area
Shared kitchen access
More
Access via exterior corridors
Desk
Individual decor
Laptop workspace
LED lighting
Policies
Check-in
Check-in start time: 1:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Express check-out available
Special check-in instructions
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Casa Azabache
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
We should mention
Pets and service animals are not allowed on site.
Property is also known as
Casa Azabache Guesthouse San Cristobal de las Casas
Casa Azabache Guesthouse
Casa Azabache San Cristobal de las Casas
Casa Azabache Hotel
Casa Azabache San Cristóbal de las Casas
Casa Azabache Hotel San Cristóbal de las Casas
Casa Azabache Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very cute hotel. Great location, close to downtown. Large room, but low ceiling. We bumped our heads a few times with the beams.
Sara
Stayed 2 nights in Apr 2022
6/10 Okay
Laura
7 Nov 2021
Liked: Cleanliness, staff & service
Disliked: Room comfort
Bonito y amables, mala insonorozacion
El staff es muy amable y te ayudan con todo. el hotel es muy bonito y nuevo. sin embargo nos tocó la habitación de la entrada y no existe nada de insonorización por lo que se oia absolutamente todo y no pudimos dormir. fueron muy amables y como estaba lleno y no nos podian ofrecer otro cuarto, nos reembolsaron la segunda noche y nos cambiamos de hotel. recomiendo solicitar un cuarto al fondo o la habitacion de arriba porque en ese caso lo recomendaria mucho
I dont know where to start but even before checking in i felt welcomed. The staff were super friendly and professional and treated me like family. The one only disadvantage was that the surrounding was a bit noisy. In short, amazing stay ,amazing price, amazing staff
This was a great and easy place to stay. Very independent. 1 communal kitchen. No restaurant service. 24h opened.
We stayed in the suite which was spacious and with a very comfortable bed. Since it is in the “attic” it was a bit low for my tall husband.
Great for a week stay!
The place is beautiful, but our first 3 days were a bit noisy. it was surprisingly loud, due to other guests. The staff was very kind.
We stayed in the suite, and it has a nice view; if you're a little taller than standard height, mind your head due to lower ceiling.
besides that, it was all good. It's a great location, 10 minutes walking to the main plaza.
Hot water all the time, and a little kitchen area if you need something.
I'd recommend to bring your own water.
They provided us with parking, which it was very helpful.
An Excellent Place!!! I got a room for my Mom's Vacation and she was sooo Happy about Everything: The room, the security of the place, the professionalism and kindness of the Staff, the Downtown Location, the price, etc. I'm So Very Grateful for making her stay special!!!
Es una propiedad bonita pero tiene muchos aspectos a mejorar. No pudimos descansar por el ruido del boiler a cada rato, colocado afuera de la puerta de mi habitación. No tienen cortinas para bloqueo de luz, se escucha como tocan el timbre a toda hora. Al hacer check in yo ya había pagado por esta plataforma y ellos me volvieron a cobrar y en total se me reflejó un cargo 3 veces de la misma noche de hospedaje. No respetaron que había solicitado habitación para 4 personas y éramos 3 pero me cobraron uno extra. Tardamos aprox 25 min en lograr hacer el check in porque encima que me cobraron más, no se apuraban en darme el acceso. No cuentan con estacionamiento, así que el carro queda en la calle, que es angosta. Me dieron el número del gerente para solucionar el cobro y éste fue grosero y me colgó la llamada.
Lo mejor sin duda es la ubicación, cerca del andador Guadalupano y del centro histórico. El personal muy amable y atento. Las instalaciones muy cómodas, la pequeña excepción fue su calentador de agua para la ducha ya que no es continua. Pero sin duda lo recomiendo y volvería.
En general todo estuvo muy bien, el lugar es muy bonito y tiene una excelente ubicación, a unas cuantas cuadras del andador Guadalupe. El servicio y atención fueron de lo mejor. Si acaso, lo único incómodo fue su calentador de agua de la ducha ya que no era constante. Pero de ahí en más, todo fue agradable
Gutes Preis-Leistungsverhältnis sofern eigenes Bad
Einfaches aber schönes und gut gelegenes Hostel. Sehr ruhige Zimmer, sofern man eines im Innenhof hat. Es hiess zwar, dass das Badezimmer nur mit einem anderen Zimmer geteilt wird; letztendlich aber hat auch das Personal, sowie andere Gäste die früher angereist oder später abgereist sind das gleiche Badezimmer genutzt. Kostenlose Wasserspender und Möglichkeit was zu kochen.