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Casa Museo Na Bolom

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Museo Na Bolom

Double Room | Free WiFi
Exterior
Courtyard
Dining
Double Room | Deep-soaking bathtub

Reviews

7.4 out of 10

Good

Popular amenities

  • Gym
  • Bar
  • Spa
  • Room service
  • Breakfast available
  • Laundry

Explore the area

Map
Vicente Guerrero No. 33, Barrio del Cerrillo, San Cristóbal de las Casas, CHIS, 29220
  • Na Bolom Cultural Museum
    1 min walk
  • Café Museo Café
    11 min walk
  • Jardín del Jaguar
    1 min walk
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    80 min drive

Room options

View all photos for Double Room

Double Room | Free WiFi

Double Room

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed

Junior Suite

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Casa Museo Na Bolom

Inn with free parking, near San Cristóbal de las Casas Cathedral
This smoke-free inn features a restaurant, a health club and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, a business centre and concierge services are on-site.
Casa Museo Na Bolom offers 16 accommodations with fireplaces. This San Cristóbal de las Casas inn provides complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.
Recreational amenities at the inn include a health club.
Guests can pamper themselves by indulging in the on-site spa services.
During your stay at Casa Museo Na Bolom, you're just a quick walk from Na Bolom Cultural Museum. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Na Bolom Cultural Museum and 14 minutes on foot from San Cristóbal de las Casas Cathedral
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. A health club, spa services, and a library are also featured at Casa Museo Na Bolom. Free self parking is available.

This 3-star San Cristóbal de las Casas inn is smoke free.

For a fee, guests can enjoy breakfast daily from 7:30 AM to noon.
Casa Museo Na Bolom has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily breakfast available 7:30 AM to noon for a fee
  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Spa services

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Fireplace

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 01 July and 31 December.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Museo Na Bolom

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Casa Museo Na Bolom
Museo Na Bolom
Museo Na Bolom Inn
Museo Na Bolom Inn Casa
Casa Museo Na Bolom Inn San Cristobal de las Casas
Casa Museo Na Bolom Inn
Casa Museo Na Bolom Inn
Casa Museo Na Bolom San Cristóbal de las Casas
Casa Museo Na Bolom Inn San Cristóbal de las Casas

Casa Museo Na Bolom Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 23 reviews" "
Rating 8 - Good. 7 out of 23 reviews" "
Rating 6 - Okay. 4 out of 23 reviews" "
Rating 4 - Poor. 3 out of 23 reviews" "
Rating 2 - Terrible. 2 out of 23 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Patrick , Oaxaca, Mexico

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Na Bolom, an old property that needs refreshing
Deluxe room, no hot water as boiler was turned off, banging water pipes, erratic lights, worn out threads showing towels, rock hard king bed. Friendly staff tried their best. Fireplace was needed, ask for more wood. A one and done property, never again, sorry. Fix the flickering lamps, erratic WiFi, provide towels not rags, put a pad on the bed, have staff turn on boiler for clients with reservations as they arrive at night.

2/10 Terrible

Horst, Miami, FL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this hotel!!! Its overbooking!
Take this advise: Do not book this hotel. They are overbooking their hotel, don´t pay the fees to the hotel search engines. It was the worst experience. I book and travel 30 to 50 nights are year with Expedia.com. Expedia.com can surely proff it. The hotel then put us into two different hotels. These hotels had lower rates and were lower in quality. Last but not least, we were not helped be Expedia.com to receive the balance back nor the whole money (which should have been the case). This hotel should be immediately removed from Expedia.com

10/10 Excellent

augie, los angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chiapas trip
Very interested lot of culture, clean, staff very nice and they make feel with safe.

8/10 Good

jon, cornwall

Liked: Cleanliness, staff & service, property conditions & facilities
Atmospheric
We had a Junior suite which was cheaper to book online than at the hotel. Nice room with jacuzzi which had seen better days so was noisy and not very pleasant. Fireplace was nice and took off the hill at night and comfortable bed. Downside was it was a little noisy at night next to a road and frustratingly the toilet lid would not stay up which wasn't very nice when one was sat down. Not sure what happened to breakfast on the Sunday morning but it was on the next morning.

8/10 Good

Cynthia, San Diego

Liked: Cleanliness, staff & service
Nabolom
Very clean, simple hotel with tons of history! It's not the prettiest, but it's clean and has all you need.

4/10 Poor

Mark, Hastings

Disliked: Cleanliness, staff & service, room comfort
Disappointing
A beautiful old building of character with pleasant courtyard gardens. However, this is by far more of a museum than a hotel. Our room was cold and uncomfortable and despite a number of requests, we had no hot water. We had booked two nights here on-line but left after one night to move to a more comfortable hotel in the centre. We lost what we had already paid for the second night.

8/10 Good

Irina, New York City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
serene and green
We loved our stay at Na Bolom! This was our second trip to San Cristobal within five years, and having visited Casa Museo Na Bolom last time and having discovered that it was also a hotel, we booked our stay here this time. Our room was deep in the beautiful garden; it was clean and beautifuly decorated. The fireplace was re-stocked with wood every day, and we had a lovely fire to keep us warm during cool nights. The staff was friendly and accomodating, and there is always plenty to do without leaving the compound. Most importantly, the grounds of Na Bolom are quiet and restful, which was important to us after the day of exploring. Na Bolom is about 10 minutes walk from the center of town, but it is a nice walk, and if necessary, the taxis are inexpensive. Overall, our stay here exceeded our expectations and we'll definitely come back again.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Un hotel súper relajante
Me encanto, la verdad solo cosas buenas, todo perfecto.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Interesante Hotel-Museo, no hay internet en las habitaciones y la administracion del lobby es un desastre

10/10 Excellent

José Antonio, Cidade do México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospedagem em um Hotel/Museu

10/10 Excellent

Debora, South Bend, IN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una Estancia Magica
Me encanto mi estancia en Na Bolom! Las personas eran muy agradables, la habitacion muy limpia y hermosa, con vista al jardin y flores frescas en la habitacion. Detalles historicos aportaron tambien a que esta estancia fuera de lo mas linda y magica.

8/10 Good

PILAR, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Volvería con los ojos cerrados
Las mejores camas en mucho tiempo. A pesar de que hacía frío, no lo sentimos por la ropa de cama y la chimenea en el cuarto. La comida, muy buena y con muy buen precio. El museo de la casa con cosas interesantes de sus fundadores.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Diferente. Es un museo asi que no es para todos lo
La cama impecable. El baño limpio pero una remodelada no le vendria mal. Los jardines increibles. La atencio muy buena.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy agradable y acogedor
Muy acogedor, con lindas áreas comunes. Excelente opción para viajar con niños pequeños, buena ubicación y el servicio es excelente. Las personas que trabajan en Casa Na Bolon disfrutan de su trabajo. La comida es de buena calidad y las habitaciones tienen chimenea que puedes disfrutar cada noche.

10/10 Excellent

Débora, Minneapolis, Minnesota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel con vistas lindas de selva
Me atendieron muy bien en Na Balom, y me sentía como si estuviera dentro de la selva, pero con las comodidades de la casa. Por ejemplo, había una chiminea muy buena dentro de la habitacion, y leña ya lista. La historia del lugar, junto con el ambiente místico hacen a este hotel un lugar que en realidad vale la pena visitar.

6/10 Okay

LINDA, villahermosa

Liked: Staff & service
Disliked: Room comfort
En general bien
No esta mal el hotel en algunas cosas, pero la habitación que nos dieron tenía bichos en la tina, no hay mucha luz en la habitación y si se llega muy noche se encuentran las puertas cerradas y hay que esperar mucho para que abran.

4/10 Poor

fresnillicoa

Disliked: Cleanliness, property conditions & facilities, room comfort
Caro para lo que ofrecen y sucio
A mi llegada me dieron una habitación que olia mal, con una cerveza y ropa de un aterior huesped en el ropero, nos dieron otra habitación en la noche que igual olía mal, con telarañas en el techo y el piso sucio, al día siguiente pedí que me regresarán el dinero, lo único que salva a ese hotel es su personal que trata con mucho esfuerzo de atender al huesped, en semana santa ya no encontré otro hotel evidentemente, me dieron su mejor habitación por el mismo precio en compensación a lo ocurrido, tenía jacusi, seguia oliendo mal, pero ya se advertía que la limpiaban más seguido, la verdad no lo recomendaría, el precio en el fiesta inn en el centro cuesta lo mismo y no estan igual. nada que ver con las fotografías que ofrecen como publicidad, me hizo pasar muy mal rato, tuve que comprar unas sabanas limpias en el centro para dormir la primer noche, no tienen televisión, el wifi solo funciona en algunas habitaciones, muy decepcionante.

10/10 Excellent

Verified traveller

Liked: Staff & service
El servicio y ambiente excelente
Un hotel auténtico , ambientado al lugar y su cultura. Permite el trato entre los huespedes , lo cual enriquece la experiencia

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel Na bolom un fraude
En realidad no me gusto para nada el hotel sobre todo la limpieza de las habitaciones y los baños me ahorro el comentario

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Hotel-Museo
No tuve tiempo de ver las actividades del hotel, pero es recomendable para mochileros y gente que quiera descansar y leer libros

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel agradable con chimenea
el hotel esta muy bien lo único que hace falta es el restaurante y la cafetería ademas que la parte del museo esta muy obscura

8/10 Good

FERNANDO GOMEZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Prince du 59, Mexico

Disliked: Property conditions & facilities, room comfort
Bad experience
There was no hot water and it took more than one hour for this issue to be solved. They gave us another room, we had to move our stuff to the new room at 10:30 pm... The rooms are extremely cold. You may find this hotel incredible if you like to sleep in old and rustic places but you should also know that old means no hot water and getting sick because of the low temperatures.