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Casavieja

4.0 star property
VIP Access

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Photo gallery for Casavieja

Garden
2 restaurants, Regional cuisine
Reception
Exterior
Garden

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Calle Ma. Adelina Flores #27, Barrio de Guadalupe, San Cristóbal de las Casas, CHIS, 29230
  • Café Museo Café
    ‪3 min walk‬
  • Foro Cultural Kinoki
    ‪3 min walk‬
  • San Cristóbal de las Casas Cathedral
    ‪6 min walk‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪79 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Double Room

Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Double Room

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Casavieja

Adults-only San Cristóbal de las Casas inn in De Guadalupe with 2 restaurants
Along with 2 restaurants, this smoke-free inn has a bar/lounge and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Casavieja offers 40 accommodations with a safe and coffee/tea makers. Plasma televisions come with satellite channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Casavieja, you're just a quick walk from Café Museo Café. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Within a 10-minute walk of San Cristóbal de las Casas Cathedral and Mesoamerican Museum of Jade
  • Airport shuttle service available for a fee
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A library, tour/ticket assistance, and a garden are also featured at the boutique Casavieja. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star San Cristóbal de las Casas inn is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to noon.
On-site venue – This restaurant specialises in Regional cuisine.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to noon for a fee: MXN 180 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 7.97 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are available for MXN 300.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 180.00 per person
  • Airport shuttle fee: MXN 1200 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: MXN 300.0 per night
  • Credit card charges are subject to a surcharge of 7.97 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Casavieja offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Alcohol isn't allowed at Casavieja.

Property is also known as

Casa Vieja Inn San Cristobal de las Casas
Casa Vieja San Cristobal de las Casas
Casavieja Inn San Cristobal de las Casas
Casavieja Inn
Casavieja San Cristobal de las Casas
Hotel Casavieja San Cristobal De Las Casas Mexico - Chiapas
Casavieja Inn
Casavieja San Cristóbal de las Casas
Casavieja Inn San Cristóbal de las Casas

Casavieja Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 170 out of 327 reviews
Rating 8 - Good. 111 out of 327 reviews
Rating 6 - Okay. 35 out of 327 reviews
Rating 4 - Poor. 7 out of 327 reviews
Rating 2 - Terrible. 4 out of 327 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

PABLO

👍
Stayed 1 night in Jun 2024

10/10 Excellent

Anacleto

Stayed 1 night in Jul 2024

6/10 Okay

Elmer Payro

Liked: Staff & service
Disliked: Cleanliness
Básico
Es un hotel coloquial bonito, tiene lo básico, aunque no es tan cómodo.
Stayed 2 nights in Apr 2023

6/10 Okay

Evelyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Walls are very thin and had a problem hearing everything the room next to me was doing after hours (if you get what im saying) and extremely/no internet
Stayed 3 nights in Feb 2023

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Charming Colonial -Centrally Located
Very Charming Colonial style hotel close to shopping, parks, eats. Great WIFI, excellent service from everybody. Good complimentary breakfast provided next door. Only neg comments are that the Suite I received was cold, a space heater was provided but it didn't quite heat up the whole room. The bathroom has some Very low beams, banged my head a couple of time getting out the bathroom. Clawfoot bathtub a Plus after a long day of sightseeing! Great value.
Stayed 3 nights in Sep 2022

10/10 Excellent

Fernando

Stayed 1 night in Aug 2022

8/10 Good

Itzbi K

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros -Beautiful architecture and amazing customer service Cons-steep stairs, small rooms.
Stayed 1 night in Dec 2021

10/10 Excellent

James Waltham, Long Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Room was a very nice. The claw-foot bathtub was something I've rarely seen in a bathroom. Some evenings it did get very noisy because the hotel seems to be booked with a lot of tour groups. The location was excellent.
Stayed 10 nights in Oct 2021

8/10 Good

Juan Carlos Limon

Travelled with partner
Liked: Cleanliness, staff & service
Staff was nice and room was nice. However, the bathrooms in the two rooms we stayed were just way too small. WiFi was just okay at best. Location was great though.
Stayed 2 nights in Oct 2021

8/10 Good

everardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept property, clean rooms and excellent staff. The property is located close to restaurants and shopping. We hired Ramiro ovando for some excellent tours, his service made him a friend. Call Ramiro at 01152967-107-8173 for great service in tours at great value
Stayed 1 night in Feb 2021

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
I didn’t like the hotel. It was expensive for what it was: small room, poor service and it was cold and noisy. We will not go back, either recommand.
Stayed 1 night in Dec 2020

6/10 Okay

Jose luis

Liked: Staff & service
Disliked: Room comfort
t looks nice but it’s not so comfortable
I got the Room on the first floor near to the street with a lot of noise only if you’re really tired. It’s smell like humidity and the mattress has a plastic protector very uncomfortable
Stayed 1 night in Nov 2020

10/10 Excellent

Art, Midland Tx

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal give you a excellent service, clean areas, fast service
Stayed 4 nights in Oct 2020

10/10 Excellent

Verified traveller

Stayed 6 nights in Feb 2020

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está ubicada en un lugar perfecto cerca de todo cuenta con estacionamiento
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019

10/10 Excellent

isaias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel, close to the plaza
great hotel, friendly staff, super helpful, close to the plaza and restaurants
Stayed 1 night in Jul 2019

2/10 Terrible

C.Miller, New York

Travelled with partner
Disliked: Staff & service, amenities
It should not be listed as a VIP+ property, the staff is rude, the rooms are abismal.
Stayed 1 night in Jul 2019

8/10 Good

SALVADOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2019

10/10 Excellent

Isaac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop views are beautiful. Staff is very friendly and helpful.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the place, very friendly staff and clean rooms.
Stayed 3 nights in Jun 2019