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Hotel Diego de Mazariegos

4.0 star property

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Photo gallery for Hotel Diego de Mazariegos

Mexican cuisine
Reception
Lobby
Standard Room, 2 Double Beds | In-room safe, free WiFi, bed sheets
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Breakfast available
  • Laundry
  • Room service
  • 24/7 front desk

Explore the area

Map
5 de Febrero y Maria Adelina Flores 2, Col. Centro, San Cristóbal de las Casas, CHIS, 29200
  • San Cristóbal de las Casas Cathedral
    ‪1 min walk‬
  • Mesoamerican Museum of Jade
    ‪2 min walk‬
  • Santo Domingo Handicraft Market
    ‪5 min walk‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪81 min drive‬

Room options

View all photos for Room (Colonial)

Room (Colonial) | In-room safe, free WiFi, bed sheets

Room (Colonial)

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, free WiFi, bed sheets

Standard Room, 2 Double Beds

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, free WiFi, bed sheets

Standard Room, 1 King Bed

  • 19.0 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Diego de Mazariegos

Colonial hotel with rooftop terrace and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, a rooftop terrace, a conference centre and laundry facilities are on-site.
Hotel Diego de Mazariegos offers 78 accommodations with a safe and complimentary bottles of water. Plasma televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at Hotel Diego de Mazariegos, you're just a quick walk from Café Museo Café. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy Mexican cuisine while dining at El Conquistador
  • Buffet breakfast served weekends for a fee
  • Services include tour or ticket assistance, a porter and luggage storage
  • Steps from Café Museo Café and Church of San Nicolás
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 3 meeting rooms available. A rooftop terrace, gift shops/newsstands, and tour/ticket assistance are also featured at Hotel Diego de Mazariegos. Self parking is free.

This 4-star San Cristóbal de las Casas hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekends from 7:00 AM and 11:00 AM.
El Conquistador – This restaurant specialises in Mexican cuisine. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 14 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Conquistador

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 2 floors
  • Ballroom
  • Banquet hall
  • Colonial architecture
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 14 for adults and from USD 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Diego Mazariegos
Hotel Diego Mazariegos San Cristobal de las Casas
Diego De Mazariegos Hotel San Cristobal De Las Casas
Diego De Mazariegos San Cristobal De Las Casas, Mexico - Chiapas
Diego De Mazariegos
Hotel Diego de Mazariegos Hotel
Hotel Diego de Mazariegos San Cristóbal de las Casas
Hotel Diego de Mazariegos Hotel San Cristóbal de las Casas

Hotel Diego de Mazariegos Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 262 out of 501 reviews
Rating 8 - Good. 170 out of 501 reviews
Rating 6 - Okay. 44 out of 501 reviews
Rating 4 - Poor. 13 out of 501 reviews
Rating 2 - Terrible. 12 out of 501 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

James

Stayed 1 night in Jan 2025

10/10 Excellent

Kyung jin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Giod place to stay
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lived this place!
Stayed 1 night in Oct 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Oct 2024

10/10 Excellent

jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vanessa, the receptionist is always smiling and willing to help. On the other hand, Omar, is also attentive and speak English. He sells his jewelries and definitely help him purchase something.
Stayed 7 nights in Jun 2024

10/10 Excellent

Viroun

Liked: Cleanliness, staff & service, property conditions & facilities
Perfecto
Stayed 1 night in Jun 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff, hotel is clean and close to everything
Stayed 2 nights in Apr 2024

10/10 Excellent

William, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in May 2024

10/10 Excellent

William, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was sooo perfect. Loved everything about this place.
Stayed 1 night in May 2024

10/10 Excellent

NOIRALIH

Stayed 4 nights in May 2024

8/10 Good

Silvia, North las vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
to noisy in the morning from the staff since 6:00 am
Stayed 3 nights in Apr 2024

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the old colonial atmosphere of the property, how clean it was and how attentive staff were to requests. Plus you get the benefit of 2 restaurants- 1 for breakfast and lunch and a modern sports bar. It was beautiful and convenient. The only downside was that it can get warm in the room on hot days.
Stayed 6 nights in Jan 2024

6/10 Okay

Sergio

Liked: Staff & service

Good

Nice people, average stay … echo noise any time
Stayed 1 night in Dec 2023

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel in San Cristobal

Hotel Diego de Mazariegos was amazing! The staff were so friendly and welcoming and the hotel was super clean and comfortable. It’s within walking distance everywhere in the center of San Cristobal de las Casas! Highly recommend it!
Stayed 1 night in Dec 2023

10/10 Excellent

SCOTT, WHITTIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very historic property with a nice staff. It is in a beautiful area of the city.
Stayed 3 nights in Aug 2023

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful cozy hotel, exelente location close to everything you need within walking distance. Also, people in this town are very friendly and helpful when it comes to giving you directions. Also this town is super clean and you'll fall in love with every single old house and buildings. I'm definitely going back soon.
Stayed 5 nights in Jun 2023

10/10 Excellent

Patricia, fontana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place I will recommend for dure
Stayed 3 nights in Jul 2023

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

Amanda

Stayed 1 night in Jun 2023

10/10 Excellent

JoEllen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel were very friendly. Rooms were comfortable.
Stayed 2 nights in Mar 2023

4/10 Poor

Ken

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
NO ONE spoke a lick of English, so communication with the front desk was hand signals and frustration. The toilet was broken and despite numerous attempts to have it fixed the issue was not resolved so I had to flush it by filling a trash can with water for our entire stay.
Stayed 9 nights in Feb 2023

8/10 Good

Jimmie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The restaurant

10/10 Excellent

Crisanto

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Es muy difícil encontrar estacionamiento y que el hotel cuente con su estacionamiento justo detras de la propiedad es un plus tambien fue de los pocos hoteles que de verdad contaban con señal y wifi ya que hay muy poca señal en chiapas para el celular la verdad todo salio bien excepto por la actitud de la recepcionista al principio la cual fue un poco desagradable entiendo que fue un mal entendido pero no es necesario tener una actitud tan poco servicial o pocas ganas de ayudar

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You cant get more central to everything than this place. One block to the main squares. Plenty of Restaurnts and shops around.Mostly flat terrain so very strollable. I was in a room on the quadrangle and it was a bit too noisy for my liking. The room itself is very spacious and comfortable, little tearrace at the back is pleasant. The Colonial rooms are a bit smaller but are in an area where the outside noise is cancelled. Sitting in the quadrangle itself is so nice and peaceful, I just wish the restaurant staff would have played the music quietly instead of at 100db.
Stayed 5 nights in Nov 2022

10/10 Excellent

Vicente JR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Environment, architecture, location, staff
Stayed 1 night in Sep 2022