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Hotel Parador Margarita

3.5 star property

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Photo gallery for Hotel Parador Margarita

Porch
Superior Room | Egyptian cotton sheets, premium bedding, down duvets, in-room safe
Terrace/patio
Bar (on property)
Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Parking included
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Jose Felipe Flores no 39, Colonia Santa Lucia, San Cristóbal de las Casas, CHIS, 29250
  • Foro Cultural Kinoki
    ‪5 min walk‬
  • San Cristóbal de las Casas Cathedral
    ‪7 min walk‬
  • Plaza 31 de Marzo
    ‪7 min walk‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪93 min drive‬

Room options

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Superior Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Parador Margarita

San Cristóbal de las Casas hotel in Santa Lucía with 24-hour front desk and restaurant
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a garden are on-site.
Hotel Parador Margarita offers 32 accommodations with laptop-compatible safes and a hairdryer. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This San Cristóbal de las Casas hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Parador Margarita, you're just a quick walk from Foro Cultural Kinoki. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include tour or ticket assistance and luggage storage
  • Just a 5-minute walk from Foro Cultural Kinoki and 6 minutes on foot from Café Museo Café
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Parador Margarita. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star San Cristóbal de las Casas hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to noon.
Hotel Parador Margarita has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: USD 6 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 6 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Parador Margarita San Cristobal de las Casas
Parador Margarita San Cristobal de las Casas
Parador Margarita
Hotel Parador Margarita Hotel
Hotel Parador Margarita San Cristóbal de las Casas
Hotel Parador Margarita Hotel San Cristóbal de las Casas

Hotel Parador Margarita Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 85 out of 132 reviews
Rating 8 - Good. 34 out of 132 reviews
Rating 6 - Okay. 6 out of 132 reviews
Rating 4 - Poor. 4 out of 132 reviews
Rating 2 - Terrible. 3 out of 132 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice place again in S Cristobal they are not train to give priority to customer service
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

4/10 Poor

DAVID

Stayed 2 nights in May 2024

4/10 Poor

DAVID

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No AC in the rooms, No fridge, Tv didn’t work , WiFi was bad, Breakfast wasn’t good. I don’t recommend it.
Stayed 1 night in May 2024

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked very much the room, it was large and spacious. The staff was very nice and helpful.
Stayed 3 nights in Feb 2024

8/10 Good

Rebecca

Stayed 1 night in Oct 2023

10/10 Excellent

Jasmin

Stayed 7 nights in Sep 2023

6/10 Okay

Adriana

Stayed 5 nights in Apr 2023

10/10 Excellent

Francisco Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Internet bad. Tv it’s to old. After that I love this place. Moises the receptionist excelent service very professional. He give me the best tours deal. 👍🙏😊😊😊😊☺️😊😊😊😊

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and beautiful! They keep the place really clean. It is green all over and very nice. Our reservation included the service of free breakfast and it was very delicious. It did only include a portion of the menu but if you wanted something else you could just pay the difference which was usually just 10 pesos. The hotel was walking distance to one of the main streets(andador) where all the bars and restaurants are and its walking distance to the park and many other attractions in town. The Front desk where always very nice and attentive. There was one lady that even lent us her personal umbrella to use when it started to rain heavily. Overall we had a great stay 10 out of 10.
Stayed 5 nights in May 2022

10/10 Excellent

Maria G.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Nice large room and beds, very clean.Staff very nice, but better suited to Spanish speaking clients - English somewhat limited - good if you want to practice your Spanish. First year we stayed, there was a lovely view of the mountains from most rooms. This year the owner has added a building above the existing east wall, totally eliminating this view.
Stayed 5 nights in Jan 2019

8/10 Good

Alex

The hotel is located near enough to major locations but far enough to be quiet. Our room had quite a few quirks. Hair dryer did not work, and even if it did, it was wired so that the wire ran across the sink. Bathroom door was not level which made it impossible to stand in front of the sink with the door open unless it rested against your back. When you ask for ice they would just give two cubes per glass. Rooms have no AC or heat, which given the temperature changes in the day was not comfortable. The showers have no door, so water gets all over the bathroom floor. This being said, the hotel is nice looking. The restaurant is small but quaint with a patio with umbrellas for shade for great breakfasts. There is a small bar open at nights for a convenient drink. The staff is friendly enough. The price was great with a high exchange rate making overlooking the issues above. I would come back in the future.
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Pretty property, but the room smelled like mildew.
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
lovely hotel but room cold in february
checkin was not ideal. i was told machine to process charge cards was broken. after a week or so, i was finally able to pay by visa. also at check in (i was staying a month) i was asked to buy a bag of ice. price was nothing, but attitude of 4star hotel surprised me..after one month l had used almost none of bag, and gave it to the hotel when i left. even with a space heater room and chiminea, my room was cold. that is a problem throughout san cris, where there is no central heating. other than that, facilities were perfect. room was lovely, immaculate, and staff generally nice, although one in particular was less than friendly. the man who made my fires every nite was wonderful, really very helpful.
Stayed 23 nights in Feb 2018

10/10 Excellent

btrflytrvlr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a lovely town
SCdlC is an interesting and fun place with many your options available. This hotel is in a perfect location- 2 blocks from the main tourist area of restaurants, bars, stores. Looks like nothing from the street, but once inside, rooms are centered around a lovely courtyard- tables with umbrellas at one end. Warm and welcoming staff, daily maid service, comfortable bed. Enjoyed my stay so much, I extended an extra day.
Stayed 4 nights in Feb 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in quieter side of town.
Nice little hotel within walking distance to downtown. Some construction was going on and lots of fireworks..but that is Mexico! Great service, beautiful rooms, would stay again.
Stayed 2 nights in Jan 2018

8/10 Good

latha

Liked: Staff & service, property conditions & facilities, room comfort
Quiet hotel with good access to centre
We had a great stay in this hotel. The room was clean and the breakfast was decent. We would stay here once again if we visited San Cristobal
Stayed 3 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Besutiful hotel, excelent staff and food.
I would like dinner service available. Overall loved it. Would come back!!!
Stayed 6 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location; Great option.
We thought the hotel was comfortable. As long as you're not expecting the St. Regus Hotel or Ritz Carlton, you'll be fine. The standard King size room we stayed in was quite cozy. One thing to note, it didn't have an AC or Heater... so keep the season in mind when booking. In all, breakfast was good, service was good, the location was within easy walking distance to the main areas and the hotel was great for the price.
Stayed 2 nights in Jun 2017

4/10 Poor

Simon

Liked: Staff & service
Disliked: Room comfort
Problems with the bathroom
They seem to have a problem with a pungent odour emanating from the bathrooms... The first room I had, was on the ground floor, the smell was really quite strong in the bedroom as well as the bathroom. I assumed that the smell in the bedroom was because the cleaners had left the door to the bathroom open, but the smell was still there the next morning, so I asked to change rooms and the staff obliged. The next room was on the first floor, the smell was nowhere near as bad in the bedroom although the bathroom had the same smell, but there was no wifi reception in that room so I asked to change again... My third room was on the 2nd floor - wifi fine and smell just confined to the bathroom. There was a small pool of water in the bathroom, but I thought nothing of it. By the next morning the small pool of water had grown substantially so there was clearly a leak from the sink or the toilet. I had to put all the towels down on the floor folding them over several times so that I could get to the sink to brush my teeth without getting my socks soaking wet! I hate to write a negative review, and it may be the case that I was just unlucky. I should also point out that all three of my rooms were on the same side of the hotel, so maybe the other side doesn't smell as bad. The staff, were great and the food in the restaurant was good too. The communal areas of the hotel are all very nice as well.....but based on my experience I can't recommend this hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Hotel Parador Marguarita is a beautiful, small gem, excellently positioned for everything in this delightful and interesting town. Rooms arranged around a lovely courtyard, it is beautifully clean and well looked after. The staff were excellent, arranged meals to take out when we left too early for breakfast and there was someone available at all times. I cannot fault this hotel at all.

8/10 Good

francine, california

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel close to the walking street.
I like this hotel, have stayed there twice, but it is cold and the rooms are damp. Heaters are needed.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel just outside the Centro.
All was good at the hotel. The reception went out of their way to ensure that we had a great stay. Same with the staff in the breakfast area