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Hotel Posada El Paraiso

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Posada El Paraiso

View from property
Lobby
Reception
Garden
Down duvets, in-room safe, desk, laptop workspace

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
5 de Febrero No. 19, Col. Centro, San Cristóbal de las Casas, CHIS, 29200
  • Mesoamerican Museum of Jade
    1 min walk
  • San Cristóbal de las Casas Cathedral
    3 min walk
  • Casa de Ahn
    1 min walk
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    72 min drive

Room options

Standard Room, 2 Single Beds

  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | Down duvets, in-room safe, desk, laptop workspace

Standard Double Room

  • 13.51 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed | Down duvets, in-room safe, desk, laptop workspace

Double Room, 1 King Bed

  • 12 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room, 2 Double Beds

Standard Quadruple Room, 2 Double Beds | Down duvets, in-room safe, desk, laptop workspace

Standard Quadruple Room, 2 Double Beds

  • 12.96 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room | Down duvets, in-room safe, desk, laptop workspace

Family Room

  • 13 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 Single Bed

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About this property

Hotel Posada El Paraiso

Colonial San Cristóbal de las Casas hotel in Zona Centro with a coffee shop/cafe
A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, tour/ticket assistance, a front desk safe and motorbike parking are on-site.
Hotel Posada El Paraiso offers 12 accommodations with laptop-compatible safes and a hairdryer. Beds feature down duvets. 19-inch flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Hotel Posada El Paraiso, you're just a quick walk from Mesoamerican Museum of Jade. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Motorbike parking only
  • Services include tour or ticket assistance and luggage storage
  • Steps from Mesoamerican Museum of Jade and Plaza 31 de Marzo
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a front desk safe are also featured at Hotel Posada El Paraiso. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Colonial San Cristóbal de las Casas hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.
Restaurante L'Eden – On-site family restaurant.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite motorcycle parking only

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: MXN 90 to 150 for adults and MXN 60 to 120 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Restaurante L'Eden

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Stair-free path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 19-inch flat-screen TV with cable channels

More

  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

This property is closed from 1 October 2024 to 26 September 2026 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Posada El Paraiso

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 90.00 to 150.00 for adults and MXN 60.00 to 120.00 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 7:00 AM - 10:30 AM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • There is limited hot water on site.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Posada El Paraiso
Hotel Posada El Paraiso San Cristobal de las Casas
Posada El Paraiso
Posada El Paraiso San Cristobal de las Casas
Hotel Posada El Paraiso San Cristobal De Las Casas
Posada El Paraiso Hotel
Posada Paraiso Cristobal las

Hotel Posada El Paraiso Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 19 out of 58 reviews" "
Rating 8 - Good. 27 out of 58 reviews" "
Rating 6 - Okay. 5 out of 58 reviews" "
Rating 4 - Poor. 1 out of 58 reviews" "
Rating 2 - Terrible. 6 out of 58 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

jorge

Stayed 4 nights in Jun 2022

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El ligar esta muy bonito. Pudimos tomarnos algunas fotografias del patio central que tienw una muy bonita iluminacion. Las habitaciones conservan el estilo original colonial pero en muy buen estado. El personal muy atento y servicial ademas la ybicaciones es exelente! Seguro lo volveriamos a visitsr
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
They didnt get my booking correct but they did give us a free breakfast. The room was very noisy. The hotel is very tired and needs upgrading.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Cute hotel. Loved the plants outside the rooms. We had a room with a loft. It was like having a 2 bedroom place and fun for my 12 year old daughter. Very convenient location and friendly helpful staff.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Posada El Paraiso boasts a beautiful common area and good food.in a history steeped building.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018

8/10 Good

Ralf

Liked: Cleanliness, staff & service
Short family stay in San cristobal
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, clean hotel in a great location!
I found the staff at the front desk and the restaurant very friendly and knowledgeable about the local area and ready to answer questions. The rooms are small but very comfortable. And in some cases the rooms have an extra loft area that provides a nice space to read or relax.The staff cleaned the rooms right away. The location of the hotel is ideal. It is right next to the main plaza and easy walking distance to the local market and restaurants.

10/10 Excellent

ISRAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel !

8/10 Good

rick and marths, albuquerque, nm

Liked: Cleanliness, staff & service
Nice hotel within walking distance to restaurants
Small, quaint and within walking distance to restaurants, bars and the town plaza.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
A most perfect
Loved the hotel, restaurant and all the staff. Pretty patio, lovely decor and ambiance, soft music. Quiet room in back was a little crowded, but there were 3 beds, so we used one for our suitcases. As others have said, blessings are VERY firm, and shower takes 7 min to heat up. Just plain wasteful and strange. Hope they can fix these 2 problems soon. We will were there for Day of the Deason and saw over task in businesses as we walked around, also took taxi to cemetery of see familes cleaning graves and decorating them with flowers. Glad we went.

2/10 Terrible

MIGUEL, MEXICO

Disliked: Cleanliness, staff & service, room comfort
Awful stay
We had to change room, because the carpet smelled so bad. The toilet wasn't working. Very small TV. Dark rooms. The breakers weren't working well and we had to wait a lot for the technician. This hotel was very expensive. Won't book again.

4/10 Poor

Aloale, Calgary

Disliked: Property conditions & facilities, room comfort
Good location but really small
The hotel is rigth next to the Cathedral, good if you spend all day out, however is just too small. Not even good to relax, matress is kind of hard and you can hear noise in the night. hotel has nice decoration though

8/10 Good

Victoria, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Posada El Paraisio
The hotel was lovely with a great location. The attached restaurant was good for breakfast, with didn't try any other meal. The peoe at the desk were friendly and helpful. My only complaint was the size of the room. We had a hard time fitting our two small suitcases in the room and having space to walk. The bed was a bit hard too.

8/10 Good

Alberto, Monterrey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean hotel.
Everything was beautiful and very clean. The restaurant is nice and the food was good. The TV is super small. They close the hotel and turn all the lights off from the hallways at around 11pm. There is a man in charge of letting you in and out after that time, so it is no big deal.

8/10 Good

Oscar, California

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Excellent location, good food and well price compare to other restaurants in town. A minus: It takes 7 minutes to get hot water, owners might consider to install a circulating pump that will provide hot water at any room right away. Also the insulation for noise is not good, we can clearly hear the conversations of the next door room and I assume that we can hear us to. A plus hotel offers security boxes in the rooms. Hotel doesn't have parking, you have to park your car on the street or in the public parking lot which is very close from the hotel.

10/10 Excellent

Eva, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people
Great location and very good service

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hospitality
The hotel is very well located. My room was very comfortable, but other rooms were very small. The staff was very friendly and courteous, I enjoyed their hospitality. On December 31 we returned late from a trip, starving to dead, and although they were busy preparing for New Year celebration, they went out of the way to feed us a delicious sopa Azteca.

2/10 Terrible

Sonia P., Miami

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hotel Posada el Paraiso, San Cristobal Chiapas Mex
Service was great, it was a clean environment, the only thing that I have to say is that the bed was too small for a couple and the mattress was too hard, it was like sleeping on a piece of wood. Location is great, right in the middle of the historical center.

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvo muy bien solo hay que agregar un buró resolver el tema del agua para que salga rápido caliente y que cambien la llave del lavabo que se sale el agua
Stayed 5 nights in Mar 2024

2/10 Terrible

gabriel

Business traveller, Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Experiencia fatal
Muy mal no es lo que viene en las fotos Colchón con resortes expuestos La TV de 15” Sin luz Sin contactos Controles de TV sin servir Una muy mala experiencia
Stayed 1 night in Feb 2024

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne Lobby, schöne Zimmer, das Essen im Restaurant ist sehr gut, die Lage des Hotels ist auch super, nettes Personal, es werden verschiedene Touren angeboten. Schade dass ich nur 2 Nächte da war
Stayed 2 nights in Nov 2023

8/10 Good

Jesus Antonio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Es agradable su terraza, tiene muchas plantas, el cuarto es sencillo y chiquito, no tenía cable el aparato decía que no habían pagado el servicio y solo tenía canales de música habilitados, el wifi si llega pero le faltaba un poco más de intensidad y me dieron otra habitación diferente a la que había solicitado, me toco con una tasa de baño despegada que por poco me caigo sentado con todo y tasa, al cuarto que me toco se ve algo descuidado y es súper sencillo, como lo agarrábamos solo para dormir. En el cuarto que me dieron arriba se escuchaba como que se prendía un clima o un aparato en la noche, o como si alguien se meciera en alguna mecedora. Pero fuera de eso y no eres de esas personas exigentes pues para ir a dormir y tener un lugar a donde llegar cuando vas de visita a san Cristobal pues nada de eso no te molestará!!!
Stayed 2 nights in Nov 2022

8/10 Good

Dania Fernanda

Stayed 2 nights in Apr 2020