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4.0 out of 5

"The place is great, staff is good and the restaurant too. The breakfast is complete. We had a small problem with the heated pool because it is mandato ... " More

By Carlos R. on Mon 12 Jan 2015

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Standard Twin Room

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Santa Cruz Plaza. During your stay, you'll be connected to the convention centre and just a quick walk from Plaza de Armas. Features include free WiFi in public areas and free valet parking, plus a full-service spa.

  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a swim-up bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with massages, body wraps or body scrubs at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Steps from Plaza de Armas and Museo de Colchagua
  • Local-area shuttle service available for a fee

Santa Cruz Plaza ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Santa Cruz Plaza

Family (1)
4 out of 5

Good Location

The place is great, staff is good and the restaurant too. The breakfast is complete. We had a small problem with the heated pool because it is mandatory the use of swimming cap and the hotel charged for accessory.I think the hotel should provide the swimming cap for free.

Posted by on 12 Jan 2015

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Property Features

Santa Cruz Plaza offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Public spaces have free WiFi. A business centre and a meeting room are available. A 24-hour fitness centre, a rooftop terrace, and a complimentary children's club are also featured at the family-friendly Santa Cruz Plaza. Self parking and valet parking are free. The property offers extended parking privileges. This 4-star Santa Cruz hotel is smoke free.

  • 116 guestrooms or units
  • 4 levels
  • 2 buildings
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Area shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Santa Cruz Plaza offers 116 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers. This Santa Cruz hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Desk
  • Blackout curtains
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom

Food & Drink

Los Varietales – On-site fine-dining restaurant.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Rafting nearby
  • Ecotours nearby
  • Bicycle rentals on site
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Casino nearby
  • Sailing nearby
  • Health or beauty spa nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

  • Sauna in spa
  • Steam room in spa
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CLP 62 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve access to the heated pool

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve access to the heated pool. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Staff wears personal protective equipment
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Heated pool access (reservations required)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CLP 62 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Santa Cruz Plaza
  • Santa Cruz Plaza
  • Santa Cruz Plaza Hotel
  • Santa Cruz Plaza Santa Cruz
  • Santa Cruz Plaza Hotel Santa Cruz

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.