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Best Western Plus Grosvenor Airport Hotel

3.0 star property

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Photo gallery for Best Western Plus Grosvenor Airport Hotel

Lobby
Lobby
Exterior
In-room safe, individually decorated, individually furnished, desk
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Free airport shuttle
  • Breakfast included
  • Parking available
  • Housekeeping

Explore the area

Map
380 S Airport Boulevard, South San Francisco, CA, 94080
  • South San Francisco Convention Center
    ‪6 min walk‬
  • Artichoke Joe's Casino
    ‪3 min drive‬
  • The Shops at Tanforan
    ‪4 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Exterior

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About this property

Best Western Plus Grosvenor Airport Hotel

Suburban hotel with free breakfast and free airport shuttle
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include self parking, a business centre and conference space.
Best Western Plus Grosvenor Airport Hotel offers 206 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and fridges can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Grosvenor Airport Hotel. During your stay, you're just a quick walk from South San Francisco Convention Center. Enjoy features like free breakfast, free WiFi in public areas and a free round-trip airport shuttle.
  • Free breakfast offered
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Self-parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from San Francisco Bay and 11 minutes from Chase Center
  • Free airport shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 5005 square feet (465 square metres) and includes conference space. A fitness centre, a library, and multilingual staff are also featured at the business-friendly Best Western Plus Grosvenor Airport Hotel. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee.

This South San Francisco hotel is smoke free.

Guests are served a free breakfast. An additional breakfast is available daily for a fee.
Best Western Plus Grosvenor Airport Hotel has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 10:00 AM at scheduled times
  • Parking on site (USD 9 per night; includes in/out privileges)
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Library

Family friendly

  • Free cot
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,005 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 1 per stay (rates may vary)
  • Self-parking fee: USD 9.00 per night (in/out privileges)
  • Extended parking fee: USD 10 per day
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Up to 3 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Grosvenor
Best Western Grosvenor Airport
Best Western Grosvenor Airport Hotel
Best Western Grosvenor Hotel
Best Western Plus Grosvenor
Best Western Plus Grosvenor Airport
Best Western Plus Grosvenor Airport Hotel
Best Western Plus Grosvenor Hotel
Grosvenor Best Western
Hotel Best Western Grosvenor
Best Western South San Francisco
South San Francisco Best Western
Best Western Plus Grosvenor Airport Hotel South San Francisco
Best Western Plus Grosvenor Airport South San Francisco
Plus Grosvenor Hotel Francisco
Best Western Plus Grosvenor Airport Hotel Hotel
Best Western Plus Grosvenor Airport Hotel South San Francisco

Best Western Plus Grosvenor Airport Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 708 out of 1467 reviews
Rating 8 - Good. 413 out of 1467 reviews
Rating 6 - Okay. 185 out of 1467 reviews
Rating 4 - Poor. 88 out of 1467 reviews
Rating 2 - Terrible. 73 out of 1467 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aracely, Daly City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent. There is a young lady that works there that is super friendly!
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please add a review
Stayed 1 night in Nov 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, very comfortable, pleasant experience and great customer service and thank you very much to front desk IMELDA
Stayed 4 nights in Nov 2024

10/10 Excellent

Marilyn

Stayed 1 night in Nov 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
There is a good buffet breakfast, which was more than adequate.
Stayed 1 night in Dec 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport, it was clean, safe and good staff. Will stay there again.
Stayed 1 night in Sep 2024

10/10 Excellent

Samuel

Travelled with partner
Location
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeetindria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for me.
Stayed 1 night in Nov 2024

10/10 Excellent

Yenner

Stayed 1 night in Nov 2024

10/10 Excellent

mohit

Stayed 1 night in Nov 2024

6/10 Okay

Debra

No shuttle available when I needed ilimited breakfast hours with no alternative to an early departure
Stayed 1 night in Nov 2024

8/10 Good

gerald

Travelled with family
Liked: Cleanliness, staff & service
toilet would not flush. i had to remove the lid and put water in it
Stayed 1 night in Nov 2024

10/10 Excellent

Zoila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice welcoming and breakfast was so good
Stayed 2 nights in Nov 2024

8/10 Good

Qing

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk should have a bell because the staff working at front desk didn’t always stay there but at the back, the customers need to look for them
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoying
Stayed 3 nights in Nov 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Nov 2024

10/10 Excellent

Thiago Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Sudhir

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay
Stayed 1 night in Nov 2024

8/10 Good

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean inside and Staff was great. Breakfast was good. parking was less than average
Stayed 1 night in Nov 2024

10/10 Excellent

Ulf

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk and the housekeeping staff were very helpful and kind. Breakfast had a good and healthy variety. The restaurant could do better with its heating, though. Overall, a great and convenient stay in between flights!
Stayed 2 nights in Nov 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stains on carpet, toilet wouldn't flush
Stayed 1 night in Nov 2024

10/10 Excellent

JAMES

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding!
Stayed 2 nights in Nov 2024

10/10 Excellent

Joel

Front Desk staff were superb !! The hotel has some excellent staff there- Please keep them happy- Hreat job !
Stayed 1 night in Nov 2024

6/10 Okay

GORDON

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Property is old. Trash left in the hallway not collected for over 24 hours.
Stayed 5 nights in Nov 2024