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Best Western Plus Grosvenor Airport Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Grosvenor Airport Hotel

Lobby
Lobby
Bar (on property)
In-room safe, individually decorated, individually furnished, desk
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Parking available
    Parking available

Explore the area

Map
380 S Airport Boulevard, South San Francisco, CA, 94080
  • South San Francisco Convention Center
    6 min walk
  • SFO Museum
    11 min walk
  • San Francisco Baking Institute
    3 min drive
  • San Francisco, CA (SFO-San Francisco Intl.)
    7 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Exterior

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Pool
Breakfast included
Free airport shuttle
Pet-friendly
4.0 out of 5, Very good, (2032)
The price is CHF 119
for 1 night
includes taxes & fees
8 Dec - 9 Dec
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About this property

Best Western Plus Grosvenor Airport Hotel

Suburban hotel with free breakfast and free airport shuttle
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include self parking, a business centre and conference space.
Best Western Plus Grosvenor Airport Hotel offers 206 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and fridges can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Grosvenor Airport Hotel. During your stay, you're just a quick walk from South San Francisco Convention Center. Enjoy features like free breakfast, free WiFi in public areas and a free round-trip airport shuttle.
  • Free breakfast offered
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Self-parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the value of their stay and the clean guestrooms
  • Just a 4-minute drive from San Francisco Bay and 12 minutes from Oracle Park
  • Free airport shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 5005 square feet (465 square metres) and includes conference space. A fitness centre, a library, and multilingual staff are also featured at the business-friendly Best Western Plus Grosvenor Airport Hotel. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee.

This South San Francisco hotel is smoke free.

Guests are served a free breakfast. An additional breakfast is available daily for a fee.
Best Western Plus Grosvenor Airport Hotel has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 10:00 AM at scheduled times
  • Parking on site (USD 9 per night; includes in/out privileges)
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Family friendly

  • Free cot
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,005 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 1 per stay (rates may vary)
  • Self-parking fee: USD 9.00 per night (in/out privileges)
  • Extended parking fee: USD 10 per day
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Up to 3 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Grosvenor
Best Western Grosvenor Airport
Best Western Grosvenor Airport Hotel
Best Western Grosvenor Hotel
Best Western Plus Grosvenor
Best Western Plus Grosvenor Airport
Best Western Plus Grosvenor Airport Hotel
Best Western Plus Grosvenor Hotel
Grosvenor Best Western
Hotel Best Western Grosvenor
Best Western South San Francisco
South San Francisco Best Western
Best Western Plus Grosvenor Airport Hotel South San Francisco
Best Western Plus Grosvenor Airport South San Francisco
Plus Grosvenor Hotel Francisco
Best Western Plus Grosvenor Airport Hotel Hotel
Best Western Plus Grosvenor Airport Hotel South San Francisco

Best Western Plus Grosvenor Airport Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 660 out of 1405 reviews" "
Rating 8 - Good. 408 out of 1405 reviews" "
Rating 6 - Okay. 181 out of 1405 reviews" "
Rating 4 - Poor. 85 out of 1405 reviews" "
Rating 2 - Terrible. 71 out of 1405 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Manuel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Aug 2024

6/10 Okay

David

Liked: Staff & service
What one would expect from an airport hotel. Mostly one night stays so quality is not up to same expectation as a resort vacation.
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too far from anything. I always stay with best western. Everything was perfect.
Stayed 3 nights in Aug 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Alvaro

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The kitchen staff are very friendly and efficient, but some one in the counter never attended our demand
Stayed 7 nights in Aug 2024

10/10 Excellent

Anthony M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Daniel

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old, noisy and not maintained. Windows don't close properly and gets lots of noise from the freeway. Bathroom is old, bathtub drains very slowly, TV channels are mostly offline and have low resolution.
Stayed 2 nights in Aug 2024

8/10 Good

Shyanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen was under renovation and so was the pool. It was safe and close to the airport but about 30 minutes from the pier.
Stayed 3 nights in Aug 2024

6/10 Okay

George

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were alright the properties being renovated so it was lackluster the breakfast was two microwaves unacceptable the pool was small and in SSF probably hardly get used won’t be back
Stayed 1 night in Jun 2024

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived at the property it took a good five to ten minutes to get the attention of reception staff to check in. Upon checking in to the hotel the receptionist advised that there was no water to the entire building and that we would be able to shower, clean our teeth or use the toilets. Once I got up to my room I discovered a dirty face washer still on the side of the bath and no shampoo, conditioner, body wash or soap. I would not recommend this hotel
Stayed 1 night in Aug 2024

4/10 Poor

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very shabby hotel
I must say, this is one of shabbiest hotels I’ve ever stayed in. It’s the worst Best Western Hotel I’ve stayed in to date. Average customer service (at best). Dirty bathroom. Shabby breakfast; no coffee—the coffee machine was broken. Coffee’s the most important part of the morning. This Best Western Hotel needs a complete overhaul.
Stayed 1 night in Aug 2024

10/10 Excellent

andres, Los angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing, zero problems, the staff was incredible, the breakfast was soooo good!! The room was clean and cozy! I loved it! Definitely i will be coming back!
Stayed 1 night in Aug 2024

10/10 Excellent

Yung Hsiang John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like that it was close to the airport with its own shuttle service. Complementary breakfast was great.
Stayed 4 nights in Aug 2024

4/10 Poor

Corinna, Hollister

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Key card was not working our whole stay, so we were not able to leave our room. I feel we should be compensated for the price I paid.
Stayed 1 night in Aug 2024

6/10 Okay

Theresa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The Beds were very small almost a twin. They were very Stingy with towels. Didn’t like the Maid service you had to set it up a day before if you want your room clean at a later time
Stayed 4 nights in Aug 2024

6/10 Okay

Vinay

Travelled with family
Average
The staff was not very friendly to begin with. The key was not working because their system was down. So, they advised that oneperson will have to stay in the room to open the door. The shuttle to airport was helpful for sure
Stayed 1 night in Aug 2024

10/10 Excellent

Odalis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Customer service is outstanding.
Stayed 6 nights in Aug 2024

4/10 Poor

Rudrajit

Disliked: Cleanliness
The rooms, corridor was stinky. Entrance had smoking smell... Temperature controls were not working in the room. Breakfast and restaurant staff was good.
Stayed 1 night in Aug 2024

6/10 Okay

Valerie

Liked: Staff & service
Disliked: Property conditions & facilities
They were doing some renovations so things weren’t up to par upon arrival. My room was okay but the bathroom could use some updating.
Stayed 1 night in Jul 2024

6/10 Okay

mark

Travelled with family
Liked: Cleanliness, staff & service
Clean Breakfast decent.
Stayed 1 night in Aug 2024

6/10 Okay

Nicolas

Business traveller, Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Urgently needs a renovation. Dirty carpet and looks quite old fashion style.
Stayed 1 night in Aug 2024

6/10 Okay

Rosa

Stayed 1 night in Jul 2024

8/10 Good

William

Travelled with group
Liked: Amenities, property conditions & facilities
Fridge was dirty
Stayed 1 night in Aug 2024

8/10 Good

Ionessa Victoria

Stayed 3 nights in Aug 2024