Central hotel connected to a railway/underground station in Union Square with a 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre. Housekeeping is available on request.
CitizenM San Francisco Union Square offers 195 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on request.
Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the comfortable beds at citizenM San Francisco Union Square. During your stay, you'll be connected to a railway/underground station and just a quick walk from Union Square. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
Free WiFi
Options for a bite to eat include a coffee shop and a restaurant
Buffet breakfast served daily for a fee
Amenities include a front desk safe, a 24-hour business centre and multilingual staff
On-site recreation includes a 24-hour gym
Guests really like the accommodation for the comfy beds and cleanliness
Just a 3-minute walk from Union Square and 11 minutes on foot from Moscone Convention Center
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi and wired Internet. A 24-hour business centre and coworking spaces are available. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly citizenM San Francisco Union Square.
This 4-star San Francisco hotel is smoke free.
For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
CanteenM – On-site restaurant. Guests can enjoy drinks at the bar. Open 24 hours.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet
Parking and transport
No on-site parking available
Food and drink
Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Restaurants on site
canteenM
Things to do
24-hour gym
TV in common areas
Family friendly
In-room refrigerator
Conveniences
24-hour front desk
Safe at front desk
Water dispenser
Guest services
Housekeeping (on request)
Multilingual staff
Business services
24-hour business centre
Coworking space
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lever door handles
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Bedroom
Pillowtop mattress
Premium bedding
Bathroom
Free toiletries
Hair dryer
Hydromassage showerhead
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
IPad
IPod dock
LED TV with cable channels
Food and drink
Refrigerator
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
LED lighting
Mobile key entry
Phone
Recycling
Safe
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available
Special check-in instructions
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Kids stay free! One child 10 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately USD 22 per person
Late check-out fee: USD 69 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.
We should mention
One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
citizenM San Francisco Union Square Hotel
citizenM San Francisco Union Square San Francisco
citizenM San Francisco Union Square Hotel San Francisco
citizenM San Francisco Union Square Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The CitizenM chain of hotels is a great find! The staff were so lovely at San Fran and it was impeccably clean. The rooms are on the small side and perfect for a lone traveller. I love the open areas where freelancers work and the bar is cute and inviting. I really loved it and it's proximity to shops and restaurants. I'd stay there again in a flash.
CitizenM never disappoints. The hotel itself is clean and super conveniently located in Union Square close to public transportation and plenty of food and drink options. Like every big city though, there are some rough spots if you walk a couple blocks in the wrong direction (however, I was visiting SF this trip and lived in SF for over a decade before this, and tbf the Tenderloin can be sketchy but as long as you are paying attention and don't engage with local residents you will normally be fine).
shengliang
Stayed 3 nights in Sep 2024
10/10 Excellent
David
16 Nov 2024
Liked: Cleanliness
David
Stayed 1 night in Nov 2024
10/10 Excellent
Adam
Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Location was very good as located in close to all transportation. Security staff was always at entrance and felt safe. All staffs are very nice and seemed happy and very cooperative. So staying here was comfortable. Thank you! I want to stay here again.
This isn’t a ding against the property which is well situated and resourced from entrance to the accommodations.
SFO is just really run down and poorly kept along that stretch of Ellis. Many hotels on that street have the same issue.
This was such a great experience! I had to travel to San Francisco for a work event and was nervous about my stay. The location was excellent but what really stood out was the staff. In a time where customer service seems to have disappeared, the whole team at CitizenM was amazing. It seems like the staff did every job in the lobby which was very convenient when needing assistance. Everyone was friendly and efficient, from the doorman to the housekeeping team. You also cannot beat this location!
I'm told that fast food restaurants have furniture that a person can't sit on too long. Your hotel was like that Most expected amenities were there but not arranged in a in a logical or pleasing way.
It was way too expensive too.