Hilton San Francisco Union Square

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton San Francisco Union Square

Exterior detail
2 bars/lounges, rooftop bar, lobby lounge
2 bars/lounges, rooftop bar, lobby lounge
Hiking
2 bars/lounges, rooftop bar, lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Parking available
  • Pet-friendly
  • Breakfast available

Explore the area

Map
333 O'Farrell St., San Francisco, CA, 94102
  • Union Square
    ‪4 min walk‬
  • Westin St Francis Hotel Glass Elevators
    ‪4 min walk‬
  • Westfield San Francisco Centre
    ‪5 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪15 min drive‬

Room options

Room, 3 Double Beds

  • Sleeps 5
  • 3 Double Beds

View 1 Bed Junior Suite Mobility/Hearing Access Tub

  • Sleeps 3
  • 1 King Bed

Skyline View Junior Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite 1 Bed Mobility/Hearing Access Roll-in Shower

  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Skyline View - Corner King 1 Bedroom Suite

  • City view
  • Sleeps 3
  • 1 King Bed

View 2 Beds Mobility/Hearing Access Tub

  • Sleeps 4
  • 2 Double Beds

View 1 Bed Suite Mobility/Hearing Access Roll-in Shower

  • Sleeps 3
  • 1 King Bed

Corner 1 Bedroom Suite 2 Beds Tower 1

  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Pool View with Terrace - 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite 2 Beds Mobility/Hearing Access Roll-in Shower

  • Sleeps 5
  • 2 Queen Beds

1 King Bed 1 Bedroom Suite

  • Sleeps 3
  • 1 King Bed

2 Bedroom Suite with Parlor

  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe 2 Bed Mobility/Hearing Access Roll-in Shower

  • Sleeps 4
  • 2 Queen Beds

Balcony Skyline View - 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe 2 Beds Mobility/Hearing Access Tub

  • Sleeps 4
  • 2 Queen Beds

Balcony Skyline View - 1 King Bed

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (with Parlor)

  • Sleeps 5
  • 1 King Bed

View 1 Bed Mobility/Hearing Access Tub

  • City view
  • Sleeps 2
  • 1 King Bed

1 Bed Mobility/Hearing Access Roll-in Shower

  • Sleeps 2
  • 1 King Bed

1 Bed Mobility/Hearing Access Tub

  • Sleeps 2
  • 1 King Bed

Deluxe Corner King Junior Suite

  • Sleeps 3
  • 1 King Bed

Deluxe 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Deluxe 1 King Bed

  • Sleeps 3
  • 1 King Bed

1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Accessible, View (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View (Floors 20-44)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Skyline View Room, 2 Double Beds (Floors 20-44)

  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Hilton San Francisco Union Square

Hotel with bars, a quick walk to Westfield San Francisco Centre
Along with an outdoor pool, this hotel has a restaurant and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour health club, a snack bar/deli and a coffee shop/cafe are on-site.
Hilton San Francisco Union Square offers 1921 accommodations with laptop-compatible safes and a safe. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. 37-inch flat-screen televisions come with premium satellite channels. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.
Our customers tell us that they can't get enough of the helpful staff at Hilton San Francisco Union Square. During your stay, you're just a quick walk from SHN Curran Theatre. You'll find features such as free WiFi in public areas, plus 2 bars and an outdoor pool.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and 2 bars/lounges
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 5 minutes by foot from Westfield San Francisco Centre and a 3-minute drive from Ferry Building
  • Dogs welcome for a fee
Hilton San Francisco Union Square offers its guests an outdoor pool and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business centre, 73 meeting rooms, and limo/town car service are available. Event space at this hotel measures 150293 square feet (13963 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton San Francisco Union Square. You'll have access to the health club at a partner property. For a fee, parking is available.

Smoking is allowed in designated areas at this San Francisco hotel.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10 AM.
Poached – On-site restaurant.
Herb N' Kitchen – This coffee shop specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Open daily.
Cityscape Sky Bar – This rooftop bar only serves light fare. Open daily.
The Lobby Bar – On-site lobby lounge. Open daily.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hungarian, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Thai, Ukranian, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Covered parking on site (USD 79.80 per night; includes in/out privileges)
  • Valet parking on site (USD 91.20 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 10 AM for a fee: USD 59.97 for adults and USD 34.98 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cityscape Sky Bar
  • Herb N' Kitchen
  • Poached
  • The Lobby Bar

Things to do

  • 24-hour health club
  • Outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 150,293 square feet of conference space
  • 73 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 41.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 59.97 for adults and from USD 34.98 for children
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per day (rates may vary)
  • Covered self-parking fee: USD 79.80 per night (in/out privileges)
  • Valet parking fee: USD 91.20 per night
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.
This property offers WiFi in the lobby area only.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel San Francisco Union Square
Hilton San Francisco Union Square
San Francisco Union Square Hilton
Hilton Hotel San Francisco
Hilton San Francisco Union Square Hotel San Francisco
San Francisco Hilton
Hilton San Francisco Union Square Hotel
Hilton Francisco Union Square
Hilton San Francisco Union Square Hotel
Hilton San Francisco Union Square San Francisco
Hilton San Francisco Union Square Hotel San Francisco

Hilton San Francisco Union Square Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 533 out of 1048 reviews" "
Rating 8 - Good. 251 out of 1048 reviews" "
Rating 6 - Okay. 125 out of 1048 reviews" "
Rating 4 - Poor. 70 out of 1048 reviews" "
Rating 2 - Terrible. 69 out of 1048 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jonathan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was protesting with sirens the whole time. The room was unsanitary because it hadn’t been cleaned. The hotel couldn’t have cared less about how terrible the experience was. They told me I could leave if I didn’t like it.
Stayed 1 night in Oct 2024

4/10 Poor

Robert

Stayed 8 nights in Sep 2024

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Too many homeless and drug addicted people around the hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Juan Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would come back again. My kids enjoyed the stay which
Stayed 1 night in Oct 2024

4/10 Poor

Ellen

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Hotel workers were on strike and I was not notified. Checking in with our bags was a logistical nightmare. Manu services not available
Stayed 2 nights in Oct 2024

6/10 Okay

Sejal

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Older hotel, declining, needs upgrades
Stayed 2 nights in Oct 2024

2/10 Terrible

Jacqueline

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was a horrible stay as they did not let us know about the picketers! Plus a room that was still partially dirty and zero bath towels! Outside was lots of homeless and just felt unsafe to walk around !
Stayed 1 night in Oct 2024

10/10 Excellent

Alejandro

Stayed 2 nights in Sep 2024

8/10 Good

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came for my birthday and to see Wicked. The hotel was great, Except for the very obnoxious and loud protesters out front.
Stayed 1 night in Oct 2024

2/10 Terrible

Joanne, Bronx

Disliked: Cleanliness, property conditions & facilities
Hard to enter hotel due to strikers Yelling and acreaming at guests. Awful. Lounge & restaurant closed. No staff. Request credit for the night.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Liked: Amenities
Great
Stayed 2 nights in Sep 2024

4/10 Poor

Andreh

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pink mold presence on bath tub curtain and dirty tub. Found insect in bed. Holes in bed sheets. Vents dirty filled with dust. Also there was an active strike taking place in front of the hotel by the hotel employees. No room service nor housekeeping available due to employees on strike.
Stayed 3 nights in Oct 2024

2/10 Terrible

Gerald C

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Never came to clean the room ever had to ask for everything we needed more coffee, more towels, etc. worst stay ever the employees were nice though
Stayed 4 nights in Oct 2024

8/10 Good

Piriyaphat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Beatrice E

Stayed 7 nights in Sep 2024

4/10 Poor

Craig

Liked: Cleanliness
Disliked: Property conditions & facilities
Strike also going on when we arrived. Painfully noisy nonstop.
Stayed 3 nights in Sep 2024

8/10 Good

Charmel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a strike by the Hilton employees, very loud noise.
Stayed 3 nights in Sep 2024

10/10 Excellent

Patrick

Stayed 2 nights in Sep 2024

2/10 Terrible

Murray

Business traveller
Disliked: Staff & service
Beware the strike action having a major impact on service levels
Stayed 5 nights in Sep 2024

4/10 Poor

TAMARA

Business traveller
There was an active strike at the Hotel which drastically impacted my stay. For one, I did not appreciate being made to cross a picket line -- there should have been disclosure of that fact at the time of booking or immediately after. Also, there was no opportunity of quiet enjoyment or sound sleep as strike sounds including banging of bucket drums could be heard clearly and loudly all day and night. With only a brief break in the middle of the night -- resuming before sunrise. I expect at least a partial refund.
Stayed 3 nights in Sep 2024

6/10 Okay

Breonna

Stayed 1 night in Sep 2024

4/10 Poor

Laura

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Check in was easy and the front desk was very nice. The actual room was fine except the blinds would not open all the way and on the last day we called for toilet paper, they never came with the toilet paper we requested. They gave us one roll for 3 days. The restroom had hair on the ceiling, the shower had mold/mildew and there was rust also on the ceiling. Overall the experience was an 4/10. Very disappointed.
Stayed 2 nights in Sep 2024

8/10 Good

Rosemary

Stayed 1 night in Sep 2024

4/10 Poor

Rick E

Liked: Cleanliness, staff & service, property conditions & facilities
No idea an incredibly noisy strike was happening. Audio assault was deafening and unnerving. Not sure why this type of assault is allowed?
Stayed 1 night in Sep 2024

4/10 Poor

Michael

Disliked: Staff & service, property conditions & facilities
strike made it not enjoyable and room was filthy
Stayed 3 nights in Sep 2024