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Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG

Exterior
Breakfast and dinner served, American cuisine
Suite, Multiple Beds | In-room safe, desk, laptop workspace, blackout curtains
Exterior
Property amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
330 N Bayshore Blvd, San Mateo, CA, 94401
  • Place, Coyote Point Park
    ‪11 min walk‬
  • Place, Poplar Creek Golf Course
    ‪14 min walk‬
  • Place, CuriOdyssey
    ‪19 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(4 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications)

Suite, 2 Queen Beds, Accessible Bathtub (Communications) | In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds

8.8 out of 10
Excellent
(16 reviews)
  • 47 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.0 out of 10
Very good
(53 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

8.0 out of 10
Very good
(7 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, blackout curtains

Standard Room

7.0 out of 10
Good
(8 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(90 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

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Lobby
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  • Free Wi-Fi
  • Air-conditioning
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includes taxes & fees
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About this property

Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG

Hotel with a restaurant, in the vicinity of San Mateo County Event Center
This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a 24-hour business centre, self parking and a business centre are on-site.
Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG offers 172 air-conditioned accommodations with a safe and free newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG. During your stay, you'll be within walking distance of Poplar Creek Golf Course. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Bistro 330
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 5 minutes by car from San Mateo County Event Center and 8 minutes from San Francisco Bay
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star San Mateo hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 6:00 AM to 10:30 AM.
Bistro 330 – This restaurant specialises in American cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 10:30 AM on weekends; USD 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro 330

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 20 per person
  • Self-parking fee: USD 25.00 per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel San Mateo
Holiday Inn San Mateo
San Mateo Holiday Inn
Holiday Inn San Mateo Hotel
Holiday Inn Hotel San Mateo-San Francisco SFO
Holiday Inn Hotel San Mateo-San Francisco
Holiday Inn San Mateo-San Francisco SFO
Holiday Inn San Mateo-San Francisco
Holiday Inn Suites San Mateo
Holiday Inn Hotel Suites San Mateo San Francisco SFO

Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 467 out of 1032 reviews
Rating 8 - Good. 216 out of 1032 reviews
Rating 6 - Okay. 181 out of 1032 reviews
Rating 4 - Poor. 90 out of 1032 reviews
Rating 2 - Terrible. 78 out of 1032 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paolo, san jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 1 night in Oct 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice!
Stayed 1 night in Oct 2025

8/10 Good

Ludovic

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous étions dans une suite a deux lits. la déco date un peu mais le confort est très correct. La suite est spacieuse et bien agencé. Le petit déjeuner se prend au restaurant, nous avons pris une assiette complète avec cafe et jus d'orange a un prix très correct et très savoureux. Notre passage le soir au bar de l’hôtel a permis d’échanger avec la serveuse très gentille et très compétente. L'accueil par le personnel de l'hotel a été parfait tant au check-in, au bar qu'au restaurant. Nous terminions notre séjour aux etats-unis par cet hotel. Nous sommes ravis.
Stayed 1 night in Sep 2025

10/10 Excellent

Luis

Stayed 1 night in Sep 2025

10/10 Excellent

Dianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super clean hotel and the beds are amazingly comfortable .
Stayed 1 night in Oct 2025

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍👍
Stayed 1 night in Oct 2025

6/10 Okay

GEORGE

Liked: Cleanliness, staff & service, room comfort
No breakfast stuff unless you bought from their restaurant. No shuttle service to airport, had to pay taxi.
Stayed 1 night in Sep 2025

10/10 Excellent

Joandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and spacious, and the staff was Nice
Stayed 1 night in Sep 2025

10/10 Excellent

Winford

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room and staff was nice. No issues at all.
Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Sep 2025

8/10 Good

Buwani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms. Breakfast was temporarily unavailable, and this wasn't communicated until check-in.
Stayed 1 night in Sep 2025

10/10 Excellent

Winford

Stayed 1 night in Sep 2025

10/10 Excellent

Winford

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a very good stay at the Holiday Inn. No complaints at all.
Stayed 1 night in Sep 2025

6/10 Okay

Monica

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk lady wasn’t nice at all. It seems like she was there because she didn’t have any choice. Also, the parking is expensive, not part of the hotel. However there was a sign that says “Courtesy parking for guests” I figured that it will be free for guests at the hotel. Never again.
Stayed 1 night in Sep 2025

2/10 Terrible

Andre

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Be awere with parking rates
Stayed 5 nights in Sep 2025

8/10 Good

Denielle

Liked: Staff & service, amenities, property conditions & facilities
Dislike you have to pay for parking. The property is quiet and the staff is friendly. The gym wasn’t big but it had the essentials. Loved the sauna. My room had hair in random places the shower, the floor, towels, and counter. But I don’t expect a hotel to be 100% clean. So it was doable for me.
Stayed 4 nights in Sep 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the freeway for easy access and super close to the airport. Short drive to downtown and the walk through the surroundings neighborhood was nice. Also close to a park. Parking was easy and safe. The staff were willing to help with any issues we had, which were very few.
Stayed 1 night in Aug 2025

10/10 Excellent

Hyoshick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious, good value, park on street for free. Easy access on and off hi way, close to SFO
Stayed 5 nights in Aug 2025

6/10 Okay

Stanley

Travelled with family
Disliked: Staff & service, amenities
Property needs maintenance. Small issues like the toilet seat is not bolted to the toilet, towel racks coming off the wall, etc.. the room was clean
Stayed 2 nights in Sep 2025

10/10 Excellent

Nikhil

Stayed 3 nights in Sep 2025

8/10 Good

Miranda

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

will be staying here again in the future.

Location was safe. Rooms carpet in the suite was a bit stained, other than this room was clean (bathroom and beds) . Dove products for use which was amazing.
Stayed 1 night in Sep 2025

10/10 Excellent

Miranda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will definitely stay again

location was safe . service was quick .very close to airport and food options. room was nice and clean . Nice Dove products for use in rooms.
Stayed 1 night in Aug 2025

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2025

10/10 Excellent

Winford

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a very good stay. No complaints.
Stayed 1 night in Aug 2025

8/10 Good

Yoselin

Stayed 1 night in Sep 2025