Hotel Bijou

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Hotel Bijou

Interior
Property entrance
Lobby sitting area
Interior entrance
Premium bedding, in-room safe, desk, laptop workspace

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Free WiFi
  • Business services

Explore the area

Map
111 Mason Street, San Francisco, CA, 94102
  • Warfield Theatre
    ‪3 min walk‬
  • Union Square
    ‪5 min walk‬
  • Westin St Francis Hotel Glass Elevators
    ‪6 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Classic Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Hotel Bijou

Timezone: America/Los_Angeles

Discover incomparable charm in any of our 65 guestrooms and suites. We offer delightful amenities such as free high-speed Internet access, full tub and shower, and more. 


Located in the Hotel Bijou, Gibson combines elegant and exceptional cocktails with a thoughtful menu subtly influenced by smoke and live fire. The casual yet refined bar and restaurant are designed to encourage sharing, community and conviviality. 


We are located in the heart of downtown, just blocks from Union Square, the Financial District, and some of the most popular attractions in the city. Visit Alcatraz, Golden Gate Park, Sausalito, and more, all just minutes from us.


A stay at Hotel Bijou provides a unique experience, placing you on the set of some of your favorite movies at our Union Square San Francisco hotel. Besides elegant, stylish décor, exceptional service, and a prime location in the heart of downtown San Francisco, Bijou also offers San Francisco luxury hotel amenities that seasoned travelers have come to expect. Spend the day exploring our city then retire to your guestroom outfitted with plush comforters, complimentary high-speed Internet access, and more. We can’t wait to welcome you to our hotel near Powell Street in San Francisco.
Amenities at Hotel Bijou:

$15 dine in credit at Gibson Restaurant
Cable television
High-speed wireless Internet access
Two-line phone with voicemail & data port
Full tub & shower
Writing desk
Iron & ironing board
Electric lock
100% non-smoking room
ADA-compliant guestrooms available
Pets welcome, subject to $25 daily cleaning fee
On request turn down service
Flat Screen TV
In-Room spa services - 4 hour advance notice is needed
Gilchrist and Soames Bath Amenities
In-Room Fitness Kit available upon request
Personalized concierge service
This property does not provide air conditioning, fans are provided in all rooms. 



Valet parking is available: $45 plus tax for standard sized cars & $55 plus tax for oversized cars and SUVs. 


$25.00 pet cleaning fee paid directly to the hotel if applicable. 

$25 Urban Fee plus Tax per night will be collected at the property.


 


Gibson Restaurant -  Live fire cooking, with charcoal-grilled sourdough bread. The bread is offered with an assortment of spreads and, like much of the rest of the menu, is intended for sharing.


  Located in the heart of downtown

Our customers tell us that they can't get enough of the helpful staff at Hotel Bijou. During your stay, you're just a quick walk from Union Square. Enjoy features like free breakfast and free WiFi in public areas, plus a business centre.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Amenities include a front desk safe, locker space and a business centre
  • Within a 15-minute walk of Moscone Convention Center and Union Square
  • Dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. The business-friendly Hotel Bijou also features multilingual staff, coffee/tea in common area, and concierge services. A complete renovation of Hotel Bijou was completed in January 2019.

This 4-star San Francisco hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 9:30 AM.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 6:00 AM to midnight; USD 55 per night; discounts available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Bar/lounge
  • Restaurant
The following facilities are closed on Friday and Saturday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per night, plus a one-time cleaning fee of USD 25
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 55.00 per night (250 ft away; open 6:00 AM to midnight)
  • Pet fee: USD 25.00 per accommodation, per night plus a one-off USD 25 cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings or on-site payments
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bijou Hotel
Bijou San Francisco
Hotel Bijou
Hotel Bijou San Francisco
Bijou Hotel San Francisco

Hotel Bijou Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 233 out of 668 reviews
Rating 8 - Good. 169 out of 668 reviews
Rating 6 - Okay. 113 out of 668 reviews
Rating 4 - Poor. 77 out of 668 reviews
Rating 2 - Terrible. 76 out of 668 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Satoshi

Stayed 1 night in Oct 2024

8/10 Good

Karen

Stayed 2 nights in Oct 2024

4/10 Poor

Kelly, Missoula

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms have no air conditioners. And it’s too noisy outside to open windows
Stayed 2 nights in Oct 2024

10/10 Excellent

GAE

Liked: Staff & service, property conditions & facilities
Beautiful property a great example of mid century design
Stayed 1 night in Oct 2024

10/10 Excellent

Frank

Travelled with group
Worth it!
I was very pleased. It was fast to check in, the room was very clean, beds were comfortable just an all around great stay thank you.
Stayed 1 night in Oct 2024

8/10 Good

Chelsea

Travelled with group
Liked: Cleanliness, staff & service, amenities
Loved the hotel and the staff were all very kind. Bummer not having AC but that’s known upfront. In order to stay cool, we had to have the window open and due to the location, there was a ton of street noise all night. Ear plugs are provided at least and we only stayed a night. The room was great and the staff were amazing, so we’d stay again and maybe bring some noise-cancelling headphones
Stayed 1 night in Oct 2024

10/10 Excellent

Anna Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing stay and the staff were truly wonderful. We slept wonderfully and had a great time!
Stayed 6 nights in Oct 2024

10/10 Excellent

Riley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just as advertised. Perfect for a weekend out and about
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
A pleasant hotel in a not-so-pleasant location.
The hotel looks very nice from the entryway through the lobby, bar, and breakfast area; likewise the hallways and our room and bathroom. The room was small. Unfortunately the hotel is located in an area frequented by homeless and/or street people, who are noisy until late at night. The hotel provides ear plugs and a white noise device, but the area can be unsettling. It's a short and level walk from the Powell/Market BART station, so no need to tug luggage uphill.
Stayed 3 nights in Oct 2024

10/10 Excellent

Myanna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Araz

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
here are hundreds of homeless people around the hotel, even at the entrance and smells pie. They listen to loud music with large speakers all night and day. It’s not even safe to cross the street; it feels very dangerous. The hotel windows are 200 years old, allowing all noises to come through, and the beds feel like they’re from the 1900s—very uncomfortable. The manager is unreachable; I have tried 5-6 times throughout the morning, afternoon, and evening. I left a message with the front desk, but the manager never called me back. I requested to change my room and have not received a response. I also asked to have my TV fixed, but I haven't heard back on that either. This feels like a scam; it’s more like a homeless shelter than a hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kennie

Stayed 2 nights in Oct 2024

10/10 Excellent

Cody

Stayed 1 night in Sep 2024

2/10 Terrible

brent

No parking, no valet, unsafe exterior. Homeless sleeping in sidewalk next to door. Loud construction near by
Stayed 1 night in Oct 2024

4/10 Poor

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
No tiene aire acondicionado la habitación, el espacio muy pequeño y ruidooo!!
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Stayed 2 nights in Sep 2024

4/10 Poor

Michael

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Cheap room but for a reason. The rooms had broken aircon so were extremely hot during the night, no lights worked, the safe was locked, the area feels unsafe on an evening and breakfast was poor . Would not stop in this area again
Stayed 2 nights in Oct 2024

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel had a little problem with the tub but nothing terrible would definitely go again
Stayed 1 night in Oct 2024

10/10 Excellent

Charry, Manila

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

David

Disliked: Cleanliness
No air conditioner
Stayed 3 nights in Oct 2024

10/10 Excellent

Charry, Manila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our 3 night stay here, staff were all friendly, many thanks to Punya, we love how he entertained us and respond to our needs, will definitely stay here again. Excellent service
Stayed 1 night in Oct 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful, wanting to make sure our stay was good. The room and facilities were very clean. Just noisy since it’s downtown but they provide a fan, white noise machine and ear plugs to help with that.
Stayed 1 night in Oct 2024

4/10 Poor

Jesse

Disliked: Amenities, property conditions & facilities
Lipstick on a pig.
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2024