Hotel Zetta San Francisco

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Zetta San Francisco

Billiards
2 bars/lounges, lobby lounge
Lobby sitting area
Premium bedding, down duvets, pillow-top beds, minibar
Games room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pet-friendly
  • Free WiFi
  • Laundry

Explore the area

Map
55 5th St, San Francisco, CA, 94103
  • Westfield San Francisco Centre
    ‪1 min walk‬
  • Warfield Theatre
    ‪4 min walk‬
  • Westin St Francis Hotel Glass Elevators
    ‪7 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Premium Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, 2 Double Beds, Roll-in Shower (Mobility Accessible)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom (Zetta)

  • 74 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Room, 1 King Bed, Roll-in Shower (Mobility/Hearing Accessible)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Premier Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Well and Away)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Zetta San Francisco

Hotel with 2 restaurants, near Chase Center
2 restaurants, 2 bars/lounges and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference centre, valet parking and free use of bicycles.
Hotel Zetta San Francisco offers 116 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. 46-inch LCD televisions come with premium satellite channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This San Francisco hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre and complimentary bicycles.
Hotel Zetta San Francisco's great location gets high marks from our customers. During your stay, you're just a quick walk from Westfield San Francisco Centre. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy American cuisine at S and R Lounge, one of the property's 2 restaurants and 2 bars/lounges
  • To-go breakfast served weekdays for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the location and the clean guestrooms
  • 12 minutes by foot from Moscone Convention Center and a 2-minute drive from Oracle Park
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Zetta San Francisco offers its guests a 24-hour fitness centre and complimentary bicycles. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

There are 4 meeting rooms available. An arcade/games room, multilingual staff, and concierge services are also featured at the business-friendly Hotel Zetta San Francisco. Parking is available for a fee.

This 4-star San Francisco hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast on weekdays from 7:00 AM and 10:00 AM.
S and R Lounge – This lobby lounge specialises in American cuisine and serves dinner and light fare. Happy hour is offered.
The Cavalier – This restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Room service is available.

Languages

Chinese (Mandarin), English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 65 per night; includes in/out privileges)

Food and drink

  • Weekday breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 10 to 30 per person
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • S and R Lounge
  • The Cavalier

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Free bicycle rentals

Family friendly

  • Arcade/game room
  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium satellite channels

Food and drink

  • Espresso maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 41.19 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10 to 30 per person
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Zetta
Hotel Zetta San Francisco
San Francisco Hotel Zetta
San Francisco Zetta
San Francisco Zetta Hotel
Zetta Hotel
Zetta Hotel San Francisco
Zetta San Francisco
Hotel Milano San Francisco
Milano Hotel San Francisco

Hotel Zetta San Francisco Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 628 out of 1003 reviews" "
Rating 8 - Good. 236 out of 1003 reviews" "
Rating 6 - Okay. 77 out of 1003 reviews" "
Rating 4 - Poor. 37 out of 1003 reviews" "
Rating 2 - Terrible. 25 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Anessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Sep 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Area around hotel and north are good and even has the trolley cars to ride and see how they turn around. John’s steak and seafood also very nice. All cities have trouble spots although it seemed less of an interaction Then you would find in NY.
Stayed 2 nights in Oct 2024

10/10 Excellent

Paula

Stayed 1 night in Jun 2024

10/10 Excellent

Brigit, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really terrific, cool place to stay. I'd like to give a shout out to Paris and the rest of the reception staff -- support helpful and friendly.
Stayed 2 nights in Oct 2024

8/10 Good

Crystal

Travelled with partner
Liked: Staff & service, property conditions & facilities
I booked this hotel because my husband and I were going to a concert at The Warfield and this hotel had decent reviews and close to the theater. Upon arriving I was very nervous about the homeless and the area. I asked the guy at the front desk, Paris, about the area and the safety factor. He talked to me about it and he was right, nothing to worry about. Paris was excellent at the front desk! The hotel itself was also great. Clean rooms. The hotel wasn't loud with people and the AC worked well. There is a restaurant adjacent to the hotel where we are for happy hour.
Stayed 1 night in Oct 2024

10/10 Excellent

Rafael

Stayed 3 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service
The valet was not good. They didn’t get my friends car and couldn’t get ahold of the valet people. She had to get a taxi home. And a taxi back. Both of which the hotel said they would reimburse her then tried to not pay! I paid for a valet service that didn’t even work. Then the hotel said they would refund my valet and send email confirmation. I have not received either!
Stayed 1 night in Oct 2024

10/10 Excellent

Damien

Stayed 1 night in Sep 2024

8/10 Good

Eliot

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Mathew

Stayed 3 nights in Sep 2024

10/10 Excellent

Francis

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Marcus

Liked: Cleanliness, staff & service
Nice staff and central location. Only draw back was that room was uncomfortably warm despite air conditioner being set at 65. Hallways and work out room were cooler than assigned room.
Stayed 4 nights in Sep 2024

4/10 Poor

Noel

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Everything but the surrounding area was great. What pissed me off is the mandatory $35/night fee. If it's mandatory, just add it to the published room cost Anyone taking the time to understand behavior science will see why charging more after the start will leave a poor experience
Stayed 2 nights in Sep 2024

4/10 Poor

Lisha

Liked: Cleanliness
Disliked: Staff & service, room comfort
Disappointment
I purchased a superior king room, there was nothing about that room that was superior, I opened the blinds to get some light and there I stared at some sort of ac unit or what ever it was very ugly site to see.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities
Not great tbh - very tired rooms, spent all the money on the reception
Stayed 1 night in Jun 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Cristeen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Liliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice and clean. Has a lot of nice décor in the main lobby and the rooms were a lot more spacious then I had expected. Would definitely stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Sep 2024